2 Ibex Operations Manager Jobs Hiring Near You

Overview

This is Work On Site in IBEX Nicaragua (Invercasa).

As a Dispatcher, you are the nerve center of our operation.Your mission is simple:Get the right technician to the right customer at the right time-every single day.

Responsibilities

Coordinate communication between technicians, customers, and leadership Strategically manage the dispatch board to maximize efficiency and customer satisfaction Anticipate challenges before they happen and adjust plans accordingly Use your knowledge of Northern Virginia to create smart routing decisions Balance customer expectations, technician strengths, and company goals Think 2-3 moves ahead, just like a chess player Keep work orders, schedules, and invoicing flowing smoothly through our technology platforms Bring energy, professionalism, and positivity to Mission Control every day

Qualifications

Have 2+ years of dispatching experience (HVAC, Plumbing, Electrical, or Home Services preferred) Know Northern Virginia like the back of your hand Stay calm when things get busy Love solving problems and making quick decisions Communicate clearly and confidently Naturally think ahead instead of reacting behind Believe teamwork wins championships Embody Curiosity, Ambition, Responsibility, and Empathy

Employment Type: FULL_TIME