Hypertherm
Hypertherm

19 Hypertherm Tech Support Engineer Jobs Hiring Near You

Focus areas include process technology, new product development, automation, and digital tech . You ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

... in a high-technology industry, preferably in an electro-mechanical product development ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Warehouse Process Engineer Hypertherm Associates is looking for a Warehouse Process Engineer to ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Staff Software Engineer

Kent, WA

$118.25K - $197.08K/yr

... technology stack, including C#, C, and Delphi on Windows-based platforms. Working closely with ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Staff Reliability Engineer

Lebanon, NH · On-site

$107.50K - $179.16K/yr

... technology organization. As the Staff Reliability Engineer, you will: * Improve Reliability ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Intern - Mechanical Engineering Intern

Kent, WA · On-site

$21.25 - $28.50/hr

Mechanical Engineering Internship - Summer 2026 At OMAX-part of the Hypertherm Associates family of ... rapid iteration Provide focused test support through structural validation and applied ...

Associate Architect - EPM & Analytics

Hanover, NH · On-site +1

$63 - $82.75/hr

Bachelor's degree in information systems, Computer Science, Engineering, Finance, Accounting ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Experience operating in a business process leadership role, engineering, operations, or a ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Machinist

Kent, WA · On-site

$21.74 - $36.21/hr

Follow work instructions, setup sheets, engineering drawings, and safety requirements * Participate ... support, is not available for this position at this time. Hypertherm Associates is proud to be an ...

Manage Engineering Change Order process for sustaining activities and be responsible for item ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Manage engineering change processes to minimize impacts on customer commitments, production flow ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

... Hypertherm Associates is searching for a Senior Information Security Administrator to support and ... Bachelor's degree in Computer Science, Information Technology, or related field * 7+ years of ...

... technologies. * Oversee facilities and administrative services, including reception, food service ... Hypertherm values while aligning with local norms; support strategies that attract and retain top ...

Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, Business, or a ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Lead FP&A Analyst

Hanover, NH · Remote

$82.64K - $137.73K/yr

... and Technology to elevate enterprise decisionmaking. The Lead FP&A Analyst plays a critical role ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

Hypertherm Jobs Information

What are the key skills and qualifications needed to thrive as a Tech Support Engineer, and why are they important?

To thrive as a Tech Support Engineer, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These competencies are crucial for resolving technical issues efficiently and ensuring customer satisfaction.

What are some common challenges faced by Tech Support Engineers, and how can I prepare for them?

Tech Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions to customers with varying technical backgrounds. To prepare, it's helpful to develop strong problem-solving skills, time management abilities, and clear communication techniques. Gaining familiarity with the company's products and commonly used diagnostic tools will also make it easier to address issues efficiently and provide excellent customer service.

What are Tech Support Engineers?

Tech Support Engineers are professionals who help customers and organizations troubleshoot and resolve technical issues related to products, software, or hardware. They provide assistance via phone, email, chat, or in person, diagnosing problems and guiding users through solutions. Tech Support Engineers may also escalate complex issues to higher-level technical staff and document problem resolutions to improve future support. Their role is critical in ensuring smooth operation and customer satisfaction with technology products and services.

What is the difference between Tech Support Engineer vs Network Support Specialist?

AspectTech Support EngineerNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, CCNP (often)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsTelecommunications, enterprise networks, data centers

The main difference is that Tech Support Engineers focus on diagnosing and resolving a wide range of technical issues, including hardware and software, often providing remote or on-site support. Network Support Specialists primarily focus on maintaining and troubleshooting network infrastructure, such as routers, switches, and firewalls. Both roles require similar certifications and work environments but differ in their technical focus and scope of responsibilities.

Do workers at Hypertherm get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Hypertherm pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

At Hypertherm, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Hypertherm affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Hypertherm?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Hypertherm worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Hypertherm workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Hypertherm?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Hypertherm managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Hypertherm do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
93% of people report that they don’t do extra unpaid work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Hypertherm?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Hypertherm feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hypertherm get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Hypertherm?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Hypertherm enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hypertherm recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Hypertherm?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Hypertherm?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think Hypertherm’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Hypertherm is doing?

Most people feel well informed about how the company is doing.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Tech Support Engineer jobs?
Infographic showing various Tech Support Engineer job openings at Hypertherm in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.
Manufacturing Process Engineer

Manufacturing Process Engineer

Hypertherm

Hanover, NH

$73.79K - $122.97K/yr

Full-time

Posted 11 days ago


Hypertherm rating

8.7

Company rating: 8.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

40th of 415 rated machine equipment manufacturers


Job description

Manufacturing Process Engineer

As a 100% Associate-owned, global leader in providing advanced industrial cutting solutions, Hypertherm Associates offers a collaborative work environment while promoting empowerment and a positive work-life balance.

Hypertherm Associates is looking for an experienced Manufacturing Process Engineer to join our Heavy Industrial Operations Engineering Team.

In this role, you will leverage your manufacturing and project management expertise to spearhead process improvements. You'll design, develop, and implement engineering solutions to tackle critical challenges, collaborating closely with production and cross-functional teams. Focus areas include process technology, new product development, automation, and digital tech. You'll thrive in a high-uncertainty environment, using creative problem-solving and risk mitigation. Self-motivation, decisiveness, and agility are key.

As a Manufacturing Process Engineer you will:

  • Oversee multiple projects, set objectives and milestones, and ensure timely, budget-friendly completion and production implementation.

  • Improve manufacturing processes by driving technical solutions and indirectly leading engineers or technicians. Provide management with technical recommendations and be recognized as a technical expert in areas like project management, automation, controls, mechanical design, process flow, and Six Sigma.

  • Build and maintain relationships with the production team and cross-functional teams. Communicate project goals at all business levels.

  • Design tooling, fixtures, and workstations for new product introduction. Offer "Design For Manufacturing and Assembly (DFMA)" feedback during prototyping. Lead or participate in "Failure Mode Effect Analysis (FMEA)" to mitigate failure modes in process and design.

  • Manage the investigation, justification, and purchase of new equipment and tooling. Contribute to defining the equipment/process technology roadmap for the annual operating plan.

Who you are and the experience you bring:

  • BS in Mechanical or Industrial Engineering

  • 3+ years of experience in a manufacturing engineering role

  • Strong Project Management skills

  • Root cause problem solving skills, methodology, and ability to innovate corrective actions/solutions

  • Lean/Six-Sigma certifications, knowledge, application, leadership

  • CAPEX justification & management

  • Demonstrated ability to formulate execution plans for strategic activities

  • Ability to mentor and train Technicians

Location: Onsite in Hanover, New Hampshire (Relocation Assistance available)

Why join Hypertherm?

  • Collaborative, 100% employee-ownedculture

  • Profit-SharingandEmployeeStock Ownership(ESOP)

  • Five days/year paidCommunity Service Time

  • Strong commitment toEnvironmental Stewardship

  • Stable,growingorganization with ano-layoff philosophy

Sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

#LI-MJ1

Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, age, national origin, disability, or veteran status, or any other characteristic protected by federal, state, or local laws.

At Hypertherm Associates, we are committed to building an inclusive diverse, flexible, and collaborative environment. If our mission resonates with you, but you don't meet all posted requirements, we encourage you to still apply. We will evaluate your application materials and may suggest alternative roles that better leverage your strengths and talents. For positions with multiple levels, we will evaluate your prior experience to determine the level within our organization you are best aligned based upon the job applying.


CURRENT ASSOCIATES OR TEMPORARY ASSOCIATES: Please apply via your internal Workday career account.$73,786.00-$122,974.00 AnnualThis is the base pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors.

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