Altair Technologies

5 Altair Tech Support Engineer Jobs Hiring Near You

Pursuing a Bachelor's Degree in Business Management, Engineering Management, Information Technology ... Team members must demonstrate knowledge of, and support, the company vision and value statements ...

Pursuing a Bachelor's Degree in Business Management, Engineering Management, Information Technology ... Team members must demonstrate knowledge of, and support, the company vision and value statements ...

Altair Technologies Jobs Information

What are the key skills and qualifications needed to thrive as a Tech Support Engineer, and why are they important?

To thrive as a Tech Support Engineer, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These competencies are crucial for resolving technical issues efficiently and ensuring customer satisfaction.

What are some common challenges faced by Tech Support Engineers, and how can I prepare for them?

Tech Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions to customers with varying technical backgrounds. To prepare, it's helpful to develop strong problem-solving skills, time management abilities, and clear communication techniques. Gaining familiarity with the company's products and commonly used diagnostic tools will also make it easier to address issues efficiently and provide excellent customer service.

What are Tech Support Engineers?

Tech Support Engineers are professionals who help customers and organizations troubleshoot and resolve technical issues related to products, software, or hardware. They provide assistance via phone, email, chat, or in person, diagnosing problems and guiding users through solutions. Tech Support Engineers may also escalate complex issues to higher-level technical staff and document problem resolutions to improve future support. Their role is critical in ensuring smooth operation and customer satisfaction with technology products and services.

What is the difference between Tech Support Engineer vs Network Support Specialist?

AspectTech Support EngineerNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, CCNP (often)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsTelecommunications, enterprise networks, data centers

The main difference is that Tech Support Engineers focus on diagnosing and resolving a wide range of technical issues, including hardware and software, often providing remote or on-site support. Network Support Specialists primarily focus on maintaining and troubleshooting network infrastructure, such as routers, switches, and firewalls. Both roles require similar certifications and work environments but differ in their technical focus and scope of responsibilities.

What is it like to work at Altair?

Altair is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of open communication and teamwork among its employees.

As a global technology company, Altair offers a diverse range of roles across various disciplines, including engineering, research and development, sales, and marketing, with a focus on creating a dynamic and inclusive work environment that encourages creativity and growth.

Working at Altair may appeal to candidates who are passionate about applying technology to solve real-world problems, as the company provides opportunities for professional development, collaboration with talented individuals, and the chance to contribute to cutting-edge projects in fields such as artificial intelligence, data analytics, and simulation.
What other companies are hiring for Tech Support Engineer jobs?
What are the most popular categories at Altair?
Infographic showing various Tech Support Engineer job openings at Altair in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution.

Emission Test Support Technician - 2nd Shift

Altair

Ann Arbor, MI

Full-time, Contractor, Other

Retirement, PTO

Posted yesterday


Job description

Transforming the Future with Convergence of Simulation and Data
Emission Test Support Technician - 2nd Shift
Job Summary:
Our client in Ann Arbor, MI is looking for an Emission Test Support Technician - 2nd Shift. This is a contract position.
What You Will Do:
  • Set up test vehicles on a chassis dynamometer using standard processes.
  • Set up and operate chassis dyno and emission analyzers based on engineering work requests.
  • Drive test vehicles on chassis dyno using prescribed test trace or by engineering direction.
  • Particulate filter measurement, including proper handling in a clean environment.
  • Support daily test scheduling.
  • Daily test cell organization and maintenance.
  • Participate in safety and quality activities.
  • Must be willing to work in cold and hot test chambers ( -35 to 50C).
Basics:
  • High School diploma.
  • Must have chassis Dyno Emissions Testing Experience.
  • 2 + years' experience with emissions testing, including EPA drive cycles (FTP 75, US06, HFET), emission analyzer set up and chassis dynamometer operation.
  • Ability to address work with a high-level safety mindset.
  • Clean driving record is required (MVR must be ran).
Preferred:
  • AA or trade school.
  • Experience in general automotive repair.
  • ASE Certifications.
How You Will Be Successful:
  • Envision the Future
  • Communicate Honestly and Broadly
  • Seek Technology and Business "First"
  • Embrace Diversity and Take Risks
What We Offer:
  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) with matching contributions
  • Paid Time Off
  • Employee Discounts
  • Free training on all Altair products

Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.