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What is it like to work at Hylant?

Hylant is a professional services firm that values a collaborative and supportive work environment, prioritizing employee growth and well-being within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and participation. Hylant's work environment is modern and technologically equipped, with a focus on employee comfort and productivity.

Working at Hylant may appeal to candidates seeking a stable and rewarding career in a professional services firm, with opportunities for professional development, mentorship, and advancement in a growing and innovative organization.

What makes Hylant an attractive place to work?

Hylant is a leading insurance brokerage firm with a strong reputation for delivering innovative solutions and exceptional client service. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Hylant, individuals can contribute to the company's mission of making a positive impact in the lives of its clients and communities, while also pursuing opportunities for career advancement and personal growth.

How easy is it to get time off at Hylant?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Hylant?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Hylant?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Hylant?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Hylant?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Hylant’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Hylant is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Account Manager jobs?

What are the most popular jobs at Hylant?

What are the most popular categories at Hylant?

Infographic showing various Account Manager job openings at Hylant in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, and 6% Remote job distribution.

Associate Client Service Manager - Employee Benefits

Hylant

Columbus, OH • On-site

$14 - $19.25/hr

Full-time

Re-posted 14 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 315 rated insurance

Job description

The Opportunity:
Provide support to clients for an assigned book of business in the Columbus market. In this role, the incumbent will collaborate with internal resources as needed to ensure client needs are producing a positive experience and client retention. The book of business may vary based on the complexity and number of accounts in the book.
In This Role You Will Execute On:
  • With guidance, serve as the primary service contact to clients for a low to moderately complex assigned book of business. This includes oversight of all client servicing needs, team engagement, responsiveness, deadlines and escalation needs.
  • Onboard new clients in collaboration with staff to ensure thorough and accurate information needed to meet agency standards.
  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
  • Participate in ongoing relationship development with clients, carrier partners, resources and internal teams and stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
  • Support more senior staff on larger or more complex accounts to identify, design, communicate and implement cost effective solutions to cover risk appropriately.
  • This will include, with direction, pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing or assisting with risk assessment.
  • Serve as a back-up at all support levels as needed.
  • With guidance, manage Client Engagement Strategy (CES) compliance for assigned clients. Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
  • Perform other duties and special projects as requested.

In This Role You Will Need:
  • Bachelor's degree business, insurance, risk management, or related field of study. Equivalent combination of education and work experience may be considered.
  • Two (2) or more years of insurance client service experience.
  • Active Life & Health License or the ability to obtain within 90 days of employment.
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • Excellent attention to detail, oral and written communication skills
  • Ability to work well in a team environment.

Why Hylant?
Since 1935, Hylant has been a family-owned insurance brokerage built on relationships, trust, and a people-first mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.
Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

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