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61 Hylant Customer Service Jobs Hiring Near You

Hylant

Client Market Associate - Employee Benefits

Toledo, OH · On-site

$13.25 - $18.25/hr

Develop an understanding and complete adoption of Hylant's servicing tools and processes. * Assist ... Customer service experience, ideally within the insurance industry preferred. * Familiarity with ...

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What is it like to work at Hylant?

Hylant is a professional services firm that values a collaborative and supportive work environment, prioritizing employee growth and well-being within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and participation. Hylant's work environment is modern and technologically equipped, with a focus on employee comfort and productivity.

Working at Hylant may appeal to candidates seeking a stable and rewarding career in a professional services firm, with opportunities for professional development, mentorship, and advancement in a growing and innovative organization.

What makes Hylant an attractive place to work?

Hylant is a leading insurance brokerage firm with a strong reputation for delivering innovative solutions and exceptional client service. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Hylant, individuals can contribute to the company's mission of making a positive impact in the lives of its clients and communities, while also pursuing opportunities for career advancement and personal growth.

How easy is it to get time off at Hylant?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Hylant?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Hylant?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Hylant?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Hylant?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Hylant’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Hylant is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular job types at Hylant?
    What are the most popular jobs at Hylant?
    What are the most popular categories at Hylant?
    Infographic showing various Customer Service job openings at Hylant in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

    Associate Client Service Manager - Employee Benefits

    Hylant

    Columbus, OH • On-site

    $14 - $19.25/hr

    Full-time

    Medical, Life

    Re-posted 17 days ago

    Hylant rating

    9.8

    Company rating: 9.8 out of 10

    Based on 5 frontline employees who took The Breakroom Quiz

    1st of 304 rated insurance

    Job description

    Description
    The Opportunity:
    The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner that is consistent with the Hylant Core Values.
    This is a hybrid position with opportunity to work in office as well as at home and is preferred to be based out of Columbus, OH.
    Are You A Match?
    The Client Service Manager is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 3+ years' experience in Employee benefits (Mid-Large Group Market), they will need a Life and Health insurance license in good standing.
    In This Role You Will Execute On:
    • Technically competent in Employee Benefits (Mid-Large Group Market).
    • Understanding and adoption of Hylant Tools & Processes.
    • Retention Goals: 95%.
    • Drive compliance with Client Engagement Strategy and adherence to Written Service Timeline (WSTL).
    • Prepare open enrollment materials. Coordinate online enrollment systems with Analysts.
    • Conduct implementation and onboarding meetings with clients as needed.
    • Lead Strategy as it pertains to the Employee Benefits program

    In This Role You'll Need:
    • Self-directed team player.
    • Loves client management, problem solving and strategic planning.
    • Passionately and professionally persistent with clients changing needs.
    • Exceeds at being a professional advisor to benefits buyers and team members.
    • Disciplined, organized and efficient, effective at time management.
    • Ability to handle multiple projects at the same time effectively.
    • Intelligent quick learner
    • Acts consistent w/ Hylant Core Values (Integrity, Excellence, Team, Responsibility and Respect)

    Why Hylant?
    A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in seven states. And since the founding of our family-owned business 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.
    Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
    #LI-Hybrid

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