Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
60 Humana Quality Assurance Analyst Jobs Hiring Near You
Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Quality Assurance Technician
$48K - $65K/yr
Strong analytical and decision making skills * Excellent verbal and listening communication skills ... Humana reserves the right to require associates to upgrade their internet service if necessary.
... analyze BRDs, anticipate downstream impacts, and design QA plans. * Maintain others on data ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...
... analyze BRDs, anticipate downstream impacts, and design QA plans. * Maintain others on data ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...
... analyze BRDs, anticipate downstream impacts, and design QA plans. * Maintain others on data ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...
... analyze BRDs, anticipate downstream impacts, and design QA plans. * Maintain others on data ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
New
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
New
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
New
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
New
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
... for Humana's Illinois Medicaid plan. Main Responsibilities * Analyze provider network performance by auditing Provider contracts and ensuring Quality Assurance on Provider loading. * Triage the ...
XIAM Software Engineer 2
Dallas, TX · Remote
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
XIAM Software Engineer 2
Dallas, TX · Remote
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Join Humana as a XIAMSoftware Engineer and make a meaningful impact by designing, coding, and ... The XIAMSoftware Engineer standardizes the quality assurance procedure for software, and is ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Become a part of our caring community Humana's Corporate Strategy team is a small, collaborative ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...
Humana Jobs Information
What is it like to work at Humana?
Humana is a company that prioritizes a culture of compassion, empathy, and community involvement, striving to make a positive impact on people's lives. As a leading health and well-being company, Humana offers a dynamic work environment with diverse teams, opportunities for professional growth, and a mission-driven approach to improving healthcare outcomes. Working at Humana may appeal to candidates who are passionate about making a difference in healthcare and are motivated by the company's commitment to innovation, customer satisfaction, and employee development.
What makes Humana an attractive place to work?
Humana is a leading health and well-being company that has been a pioneer in the healthcare industry for over 60 years, with a strong commitment to improving the health and well-being of its members. The company offers a dynamic and supportive work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a stable and secure setting. By joining Humana, individuals can contribute to making a meaningful impact in the lives of millions of people, while also advancing their careers and achieving their personal and professional goals.
Do workers at Humana get paid breaks?
Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people say they get paid breaks.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Humana pay people when they’re sick?
Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
At Humana, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Humana affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Humana?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say they get paid time off.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
- 47% of people with changing schedules find out their shifts one week or less ahead of time.
- 8% of people with changing schedules find out their shifts two weeks ahead of time.
- 16% of people with changing schedules find out their shifts three weeks ahead of time.
- 29% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers at Humana worry about hours?
Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
91% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Humana workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
39% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Humana workers to change shifts?
Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Humana?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people report it’s easy to get time off.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Humana managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Humana spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Humana?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Humana job good for students?
Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and July 2026.
83% of students report this is a good place to work if you’re studying.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at Humana good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Humana feel treated with respect by their managers?
Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.
91% of people say they’re treated with respect by their managers.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Humana get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Humana?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
63% of people say they often feel stressed out at work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Humana enjoy their jobs?
Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people report they enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Humana recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Humana?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people report they got enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Humana?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Humana’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Humana is doing?
Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Quality Assurance Analyst jobs?
What are the most popular jobs at Humana?
What are the most popular categories at Humana?
$48K - $65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Humana rating
8.0
Based on 266 frontline employees who took The Breakroom Quiz
165th of 309 rated insurance
Job description
Become a part of our caring community
The Quality Assurance Technician develops and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on the quality of care given to patients. The Quality Assurance Technician performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Use your skills to make an impact
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
The Quality Assurance Technician develops and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on the quality of care given to patients. The Quality Assurance Technician performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
The Quality Assurance Technician develops policies, procedures and methods to check operational quality and improve same. Trains and/or coaches staff and management in areas such as quality improvement, process management and reliability science. Maintains communications with administration, medical staff and department heads regarding quality assurance activities. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
Use your skills to make an impact
Required Qualifications
Proficiency in Microsoft Office Programs, including Word and Excel
Self-starter and able to succeed with minimal supervision or direct managerial oversight.
Strong analytical and decision making skills
Excellent verbal and listening communication skills
Strong attention to detail
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Auditor experience
Quality experience
Additional Information
Interview Format
As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor.This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
Work-At-Home Requirements:
WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961