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Hope Network

60 Hope Network Program Coordinator Jobs Hiring Near You

Hope Network

Physical Therapist On-Call

East Lansing, MI · On-site

$50/hr

... Hope Network's Neuro Rehabilitation program. In this flexible role, you'll evaluate, treat, and ... Provide hands-on therapy to improve strength, balance, mobility, coordination, and functional ...

Hope Network

Physical Therapist On-Call

Kalamazoo, MI · On-site

$50/hr

... Hope Network's Neuro Rehabilitation program. In this flexible role, you'll evaluate, treat, and ... Provide hands-on therapy to improve strength, balance, mobility, coordination, and functional ...

Hope Network

Customer Care Coordinator On-call

Grand Rapids, MI · On-site

$16.75 - $21.75/hr

Customer Care Coordinator On-call Make a real impact--help people access the transportation they ... Program (mental health + support) * Company-paid life insurance Why Hope Network Not your average ...

Hope Network

Case Manager Clinician

Grand Rapids, MI · On-site

$150/hr

... coordination for individuals receiving services through Hope Network. In this role, you'll work ... Ability to participate in an on-call rotation as required by program needs Top Benefits * $5,000 ...

Hope Network

Case Manager Clinician

Grand Rapids, MI · On-site

$150/hr

... coordination for individuals receiving services through Hope Network. In this role, you'll work ... Ability to participate in an on-call rotation as required by program needs Top Benefits * $5,000 ...

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Hope Network Jobs Information

What is it like to work at Hope Network?

Hope Network is a values-driven organization that prioritizes compassion, collaboration, and a commitment to serving individuals with disabilities and mental health needs. The company operates a network of rehabilitation and mental health services, with a team structure that includes multidisciplinary professionals working together to provide comprehensive care. Working at Hope Network may appeal to individuals who are passionate about making a positive impact in their community and are seeking a career in a dynamic, supportive environment that values employee growth and development.

What makes Hope Network an attractive place to work?

Hope Network is a leading provider of mental health and addiction services in the United States, with a strong reputation for delivering high-quality care and support to individuals and communities in need. The organization fosters a collaborative and supportive work environment, where employees can engage in meaningful work, develop their skills, and contribute to the growth and success of the organization. By joining Hope Network, individuals can pursue a career that aligns with their values and passions, while also having opportunities for professional development, growth, and making a positive impact in the lives of others.

Do workers at Hope Network get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Hope Network pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
49% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

At Hope Network, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Hope Network affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Hope Network?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers at Hope Network worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Hope Network workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for Hope Network workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Hope Network?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Hope Network managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Hope Network spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Hope Network?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Hope Network good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Hope Network?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Hope Network?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Hope Network?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Hope Network’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Hope Network is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Program Coordinator jobs?

What are the most popular jobs at Hope Network?

What are the most popular categories at Hope Network?

Infographic showing various Program Coordinator job openings at Hope Network in the United States as of September 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Care Coordinator On-call

Grand Rapids, MI • On-site

Hope Network
Individual, Family and Community Social Assistance • 1 - 5K employees
Learn more about Hope Networkexternal

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Hope Network rating

6.5

Company rating: 6.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

505th of 788 rated non-profit organizations

Job description

Customer Care Coordinator On-call

Make a real impact—help people access the transportation they need while building a career, you’re proud of.

The Customer Care Coordinator serves as a key point of contact for transportation customers, passengers, caregivers, drivers, and other partners. In this role, you’ll coordinate ride requests, process applications and recertifications, create efficient route schedules, and help resolve transportation-related concerns while ensuring a positive customer experience and safe, reliable service.

What You’ll Do

  • Answer customer calls and provide helpful, professional support
  • Enter and coordinate ride requests to support accurate and timely transportation
  • Process new customer applications and recertifications
  • Coordinate communication between passengers, caregivers, drivers, and scheduling staff
  • Create route schedules and schedule trips to support on-time transportation
  • Identify and help resolve no-shows, late routes, and other transportation concerns
  • Help develop safe, efficient, and cost-effective solutions to service challenges
  • Communicate safety concerns and important information to the appropriate team members
  • Work collaboratively with the Transportation team to support excellent customer service
  • Maintain regular and predictable attendance in this full-time, in-office role
  • Fill in for driver vacancies when needed

 

What We’re Looking For

  • Customer-focused and professional with a commitment to helping others
  • Strong communication and relationship-building skills
  • Organized and able to manage multiple priorities
  • Adaptable and comfortable responding to changing or time-sensitive situations
  • Strong problem-solving skills and attention to detail
  • Able to work independently while also contributing to a collaborative team
  • Compassionate and respectful toward seniors and individuals with disabilities

 

What You Bring

Preferred:

  • Customer service, call center, scheduling, transportation, healthcare, or related experience
  • Experience providing transportation services to senior citizens and/or individuals with disabilities
  • Basic computer proficiency and ability to learn new software and systems

Required:

  • Valid driver’s license and acceptable driving record
  • Ability to obtain and maintain a valid Chauffeur’s License
  • Ability to communicate clearly and professionally with customers, caregivers, drivers, and coworkers
  • Ability to work full-time in an office setting
  • Ability to fill in for driver vacancies when needed

 

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

 

Why Hope Network

Not your average job. Not your average impact. 

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. 

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. 

Apply today and start making a difference. 

What Hope Network employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hope Network

Sourced by ZipRecruiter

At Hope Network, the people we serve may share a setback, a condition, a diagnosis, or need. However, each is unique. Each is on a personal journey. We meet them on that journey. Then, we take on some of lifes toughest challenges together. We offer more than a list of services. We offer more than an expert approach. We offer the ability to overcome. We serve 240 plus communities, with 2,800 staff members, to more than 20,000 people annually throughout Michigan.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1963

Social media

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