Hope Network
Hope Network

60 Hope Network Group Home Manager Jobs Hiring Near You

Medical Coder

Grand Rapids, MI

$18 - $24/hr

Provide coding guidance and education to providers and staff across Hope Network locations. Revenue Cycle & Claims Management * Review and resolve coding-related claim edits, denials, and payer ...

Medical Coder

Grand Rapids, MI

$18 - $24/hr

Provide coding guidance and education to providers and staff across Hope Network locations. Revenue Cycle & Claims Management * Review and resolve coding-related claim edits, denials, and payer ...

Medical Coder

Grand Rapids, MI · On-site

$18 - $24/hr

Provide coding guidance and education to providers and staff across Hope Network locations. Revenue Cycle & Claims Management * Review and resolve coding-related claim edits, denials, and payer ...

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Hope Network Jobs Information

What is it like to work at Hope Network?

Hope Network is a values-driven organization that prioritizes compassion, collaboration, and a commitment to serving individuals with disabilities and mental health needs. The company operates a network of rehabilitation and mental health services, with a team structure that includes multidisciplinary professionals working together to provide comprehensive care. Working at Hope Network may appeal to individuals who are passionate about making a positive impact in their community and are seeking a career in a dynamic, supportive environment that values employee growth and development.

What makes Hope Network an attractive place to work?

Hope Network is a leading provider of mental health and addiction services in the United States, with a strong reputation for delivering high-quality care and support to individuals and communities in need. The organization fosters a collaborative and supportive work environment, where employees can engage in meaningful work, develop their skills, and contribute to the growth and success of the organization. By joining Hope Network, individuals can pursue a career that aligns with their values and passions, while also having opportunities for professional development, growth, and making a positive impact in the lives of others.

Do workers at Hope Network get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Hope Network pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
49% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

At Hope Network, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Hope Network affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Hope Network?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers at Hope Network worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Hope Network workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for Hope Network workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Hope Network?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Hope Network managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Hope Network spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Hope Network?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Hope Network good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Hope Network?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Hope Network recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Hope Network?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Hope Network?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Hope Network’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Hope Network is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Group Home Manager jobs?
What are the most popular categories at Hope Network?
Infographic showing various Group Home Manager job openings at Hope Network in the United States as of July 2026, with employment types broken down into 60% Full Time, 39% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.
Program Manager SE / Full Time/ Green Valley / Grand Blanc

Program Manager SE / Full Time/ Green Valley / Grand Blanc

Hope Network

Grand Blanc, MI • On-site

Full-time

Posted 11 days ago


Hope Network rating

6.5

Company rating: 6.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

478th of 759 rated non-profit organizations


Job description

The Program Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of one or more Hope Network Residential homes. Hire, train, coach and mentor direct care workforce member so that person-served receive care consistent with their personal plans and goals. Responsible to ensure that facilities and residential services meet applicable licensing rules, accreditation standards, and contract/funder requirements. Meet performance targets set by leadership team related to service provision, quality assurance, and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, and assess and document the progress of persons served in a timely manner.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this workforce member. The workforce member is required to follow any other instructions and to perform any other duties as assigned.
  1. Regular and predictable attendance is an essential requirement of this position.
  2. Manages the program in a manner consistent with Hope Network's mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
  3. On-call twenty-four hours each day, seven (7) days each week and is able to respond when emergencies arise.
  4. Responsible for interviewing, orientating, training and recommended applicants for hire.
  5. Responsible for developing and retaining workforce member through performance reviews, discipline, development activities, formal and informal training in accordance with Hope Network's Workforce member Manual.
  6. Responds to workforce member needs and questions.
  7. Be a role model for good morale and promote positive work relationships.
  8. Provides leadership to residential workforce member on clinical, workforce member and programmatic issues.
  9. Holds regular workforce member meetings and utilize communication log to ensure appropriate flow of information.
  10. Proactively work toward maintaining the highest level of care and quality for person-served:
    1. Implement established procedures to address routine issues as well as crisis management.
    2. Reviews person-served plans on a regular basis and provide on-the-job coaching to workforce member implementing the plan.
    3. Attend and advocate for person-served at PCP meetings.
    4. Ensure that residential teams are properly trained and that opportunities are available for ongoing development through training and workforce member meetings
    5. Review all incident reports, sign off and forward to agency designee.
    6. Review IRs and corrective action with workforce member and/or provide training to prevent re-occurrence.
  11. Provides leadership, support and direction to workforce member through:

  1. Communicating essential information to workforce member and soliciting feedback/input from workforce member.
  2. Responding/following up on all the concerns/questions of the workforce member.
  3. Chairing the monthly workforce member meeting in-house.
  4. Participate in monthly management meeting and any other meetings deemed necessary.
  5. Promote and encourage workforce member participation and attendance for corporate functions.
  6. Participate and work as backup to support during times of crisis or lack of workforce member.

  1. Maintains workforce membering levels in accordance with program needs:
    1. Comprehends treatment plans of those served and ensures a workforce membering team to meet needs.
    2. Monitor and validate workforce member time clock/timesheet for processing.
    3. Track hours used in the program to ensure workforce member have sufficient hours based on their status and that overtime costs are kept to a minimum.
    4. Post schedule a minimum of two weeks in advance.
  2. Develops and maintains positive, working relationships with external funders, licensing and accreditation bodies, parents and guardians.
  3. Submits all paperwork/records pertaining to home(s) correctly and submitted in timely manner. This includes but is not limited to budgets, invoices, licensing and accreditation standards, recipient rights and corrective actions.
  4. Responsible for safety:
    1. Training, promoting and monitoring safety programs.
    2. Conducts fire, safety, and tornado drills according to requirements.
    3. Participates in scheduled safety meetings.
    4. Implementing emergency evacuation procedures.
  5. Fully responsible for all aspects of daily operations and maintenance of functions including, but not limited to: vehicle and home maintenance
  6. Ensures safe transportation services, vehicle maintenance and efficient use of workforce member and vehicle resources, as well as appropriate documentation.
  7. Must be able to communicate needs and concerns as a liaison between Hope Network and its contracting agencies.
  8. Completes monthly billing for processing and maintain petty cash funds according to standard policies and procedures
  9. Maintains program spending and track monthly Financial Reports to ensure accuracy and assure program compliance.
  10. Promotes full community inclusion of residents through a wide range of individual and small group community-based activities.
  11. Maintains quality assurance protocols evidenced by:
    1. Facility records audit, physical facility audit, facility vehicle audit, resident chart audit, claims verification audit, and external audits.
    2. In-service personnel around compliance requirements specific to service area and client related documentation.
  12. Performs any other function deemed appropriate and assigned by the supervisor.

Educational / Talent Requirements:
  1. Bachelor's Degree in a related area or equivalent employment experience may be considered in lieu of a degree with a minimum of four (4) years of fieldwork, preferably in management.
  2. Demonstrated ability to communicate in verbal and written formats to meet position requirements.
  3. Demonstrated ability to select, train, coach, and manage a diverse team and hold them accountable to internal and external standards.
  4. Ability to articulate and actively support the mission of the corporation to various audiences.

Work Experience Requirements:
  1. Prior employment experience in workforce member supervision and residential care preferred.
  2. Prior experience in a mental health or rehabilitation setting preferred.
  3. Ability to schedule/plan work in advance and set effective and realistic timelines to meet goals.
  4. Knowledge of or ability to learn, the use of technological advances.
  5. Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  6. Ability to work independently with flexible hours including occasional nights, holidays or weekends to ensure highest level of care for persons served.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Hope Network employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Hope Network

Sourced by ZipRecruiter

At Hope Network, the people we serve may share a setback, a condition, a diagnosis, or need. However, each is unique. Each is on a personal journey. We meet them on that journey. Then, we take on some of lifes toughest challenges together. We offer more than a list of services. We offer more than an expert approach. We offer the ability to overcome. We serve 240 plus communities, with 2,800 staff members, to more than 20,000 people annually throughout Michigan.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1963

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