60 Greene Tweed Customer Service Representative Jobs Hiring Near You

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.

If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.

Job summary: The Quality Specialist is responsible for assuring that Greene, Tweed products meet the standards that we, customers, the industry, and third party entities define for them. Responsibilities include support of Quality Processes and Systems to analyze product limitations and standards, assisting with generation of work instructions and procedures to comply with various requirements. Support the implementation and maintenance of the ISO & SPC programs, and review of customer requirements and ability to interpret and maintain the associated databases.

Specific Responsibility:

• Support or lead all relevant quality activities associated with manufacturing and inspection processes, procedures, and inspection requirements. Identify needs and training gaps within GTC manufacturing or quality processes and provide training when requested.
• Support, with assistance from the QA Team Lead, the Internal Audit Program by ensuring effective internal audits are being performed, participating and leading audits when requested, and following up on post-audit activities such as reports, CAR's, etc.
• Support, or lead when requested, Lean and Six Sigma project activities by participating on teams, collecting and analyzing data, identifying opportunities for improvement, and ensuring quality and process related documentation is updated
• Document, maintain, and use electronic data systems such as E-IPC, Infinity QS, SAP queries, and FAIR quality documentation to ensure accurate information transfer and retrieval.
• Interpret customer and GTC drawings, specifications, and identify necessary key characteristics for inspection. Work with Process Engineering, Manufacturing, and Quality to ensure appropriate information is collected in an efficient, accurate, user-friendly format to satisfy internal and customer requirements
• Support or lead tracking of in-process product problems, production performance issues, scrap and other metrics in the production manufacturing areas as required for trend analysis and for continual improvement program support.
• Serve as a strong subject matter resource and plant representative on teams in support of activities affecting quality of processes or products
• When requested, participate in customer delegation programs and attain customer delegation approval where needed. Participate in customer audits and visits when requested.
• May calibrate tools/facilitate calibration services.

Required Minimum Qualifications:

Education: HS Diploma, degree preferred

Skills and Experience: Minimum 2 years of relevant experience, preferably with quality auditing experience. Knowledge of inspection procedures, techniques, specifications & drawings desired. Good communication skills, including the ability to work cross-functionally required. Understanding of LSS tools & manufacturing fundamentals a plus. ISO/AS Quality Management System experience preferred. GD&T, CMI and/or ASQ experience a plus. May require CMM programming and/or NDT capabilities.

Required Minimum Qualifications

• This position requires U.S. Person status as defined by applicable law for authorized access to data controlled under the International Traffic in Arms Regulations (ITAR). A U.S. Person includes U.S. Citizens, U.S. Nationals, lawful permanent residents, and workers granted refugee or asylum status in the United States.

Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.

We also provide eligible employees with a competitive benefits package that includes health insurance, flexible spending accounts, health savings account, 401k savings plan, life and disability insurance, tuition assistance and more, to meet the diverse needs of all employees and their family members.

Equal Opportunity Employer:

Greene, Tweed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, or any other federally protected class.

Drug Free Workplace:

Greene, Tweed is a Drug Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening and background investigation subject to federal, state, and local laws.

NOTE: Greene, Tweed is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at GT without a valid written search agreement in place for that position will be deemed the sole property of Greene, Tweed, and no fee will be paid in the event the candidate is hired by Greene, Tweed as a result of the referral or through other means.