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60 Follett Assistant Store Manager Jobs Hiring Near You

Follett Corporation

Assistant Store Manager

Parma, OH · On-site

Position Overview As an Assistant Store Manager , you will support a Market Leader or Campus Store ... Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What ...

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Follett Jobs Information

What is it like to work at Follett?

Follett is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading provider of educational products and services, Follett operates a diverse range of business units, including school solutions, retail, and digital services, with a focus on supporting the educational community. Working at Follett may appeal to candidates who are passionate about education and eager to contribute to a mission-driven organization with opportunities for professional growth and development.

What makes Follett an attractive place to work?

Follett is a leading provider of educational materials, technology, and services, serving the needs of schools, libraries, and other educational institutions worldwide. As an employer, Follett offers a collaborative and supportive work environment that values innovation, teamwork, and employee growth, with opportunities to make a positive impact on education and the communities it serves. By joining Follett, individuals can pursue a career that combines their passion for education with opportunities for professional development, growth, and advancement in a stable and dynamic organization.

Do workers at Follett get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Follett pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and September 2026.

At Follett, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

Are part-time workers able to get health insurance from Follett?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Follett?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between June 2025 and September 2026.

Is the health insurance from Follett affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Follett?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 48% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at Follett worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Follett workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Follett workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Follett?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Follett managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Follett spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Follett?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and September 2026.

Is a Follett job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2026.

Is working at Follett good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Follett feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Follett?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Follett recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get enough training when they start at Follett?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get support to advance at Follett?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people think Follett’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers feel well informed about how Follett is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

What other companies are hiring for Assistant Store Manager jobs?

What are the most popular jobs at Follett?

What are the most popular categories at Follett?

Infographic showing various Assistant Store Manager job openings at Follett in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Assistant Store Manager

Follett Corporation

Parma, OH • On-site

Full-time

Re-posted 6 days ago

Key responsibilities

  • Supervises and supports sales team members, including scheduling, training, and ensuring adherence to policies and standards.

  • Assists with store operations such as receiving orders, operating cash registers, stocking shelves, and maintaining merchandising standards.

  • Performs cashiering duties, manages cash handling procedures, and supports end-of-month reporting and account reconciliation.

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

610th of 740 rated retailers

Job description

Position Overview
As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
  • Supervises the work activities of sales team members FT/PT and Temporary, including:
    • Schedules team members' work hours
    • Trains new team members FT/PT and seasonal team members hired for peak seasons
    • Ensures Sales Team members follow company and store policies, procedures, and standards
    • Ensures the proper merchandising standards, promotion standards, creating displays, etc.
  • Performs onboarding procedures for new hires.
  • Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
  • Receive, verify, and unload orders as necessary.
  • Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits.
  • Stock shelves and take inventory per Store schedule.
  • May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
  • Executes merchandising standards, promotion standards, creating displays, etc.
  • May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
  • Keyholder with opening and closing responsibilities.
  • Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end, and payroll reports.
  • This applies to shrink prevention practices and activities, such as visible customer service.
  • Performs other duties as assigned.

Follett Higher Education is a drug-free workplace environment.
  • An Associate's Degree or equivalent is preferred.
  • 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
  • General Computer Skills

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