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60 Follett General Store Manager Jobs Hiring Near You

Follett Corporation

Campus Store Manager

Durham, NC · On-site

Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment. * Bachelor's Degree or Equivalent. * 3-5 years of retail management or ...

Follett Corporation

Department Manager GM

Flagstaff, AZ · On-site

... GM) manages the General Merchandise department at a large store, including managing employee ... Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools ...

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Follett Jobs Information

What is it like to work at Follett?

Follett is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading provider of educational products and services, Follett operates a diverse range of business units, including school solutions, retail, and digital services, with a focus on supporting the educational community. Working at Follett may appeal to candidates who are passionate about education and eager to contribute to a mission-driven organization with opportunities for professional growth and development.

What makes Follett an attractive place to work?

Follett is a leading provider of educational materials, technology, and services, serving the needs of schools, libraries, and other educational institutions worldwide. As an employer, Follett offers a collaborative and supportive work environment that values innovation, teamwork, and employee growth, with opportunities to make a positive impact on education and the communities it serves. By joining Follett, individuals can pursue a career that combines their passion for education with opportunities for professional development, growth, and advancement in a stable and dynamic organization.

Do workers at Follett get paid breaks?

Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Follett pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

At Follett, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

Are part-time workers able to get health insurance from Follett?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Follett?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Follett affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Follett?

Some people get paid time off from work.
39% of people say they don’t get paid time off.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Follett worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Follett workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Follett workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Follett?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Follett managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Follett spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Follett?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Is a Follett job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Follett good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Follett feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Follett?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett recommend working with their team?

Not many people recommend working with their team.
69% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Follett?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Follett?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think Follett’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Follett is doing?

Most people don’t feel well informed about how the company is doing.
77% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for General Store Manager jobs?
What are the most popular jobs at Follett?
What are the most popular categories at Follett?
Infographic showing various General Store Manager job openings at Follett in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Retail Manager - Starbucks - Dallas College Store - Richland

Follett

Dallas, TX • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Follett rating

4.9

Company rating: 4.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

623rd of 731 rated retailers

Job description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $17.00 - $20.00 per hour
Position Overview
The Starbucks Manager oversees a fully licensed Starbucks store at a Follett location, either as a store within a store or as a standalone location. This role may report to a Follett store manager or to a Follett Regional Manager and may include a dotted-line report to a Starbucks District Manager. The role manages Starbucks operations including staffing, managing performance, providing hands-on technical and functional guidance, and providing a great customer experience. May be responsible for the preparation of food and beverages on a daily basis while maintaining cleanliness and other food safety standards. Guides team members in executing Starbucks store/department operating plans. Responds to customer concerns and requests and ensures all Starbuck/bookstore property and personnel are secure. Follow all Starbuck programs and procedures as required. Follow all Follett policies and procedures.
Responsibilities
  • Provides strong customer service in all aspects of Starbucks operations.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard, and set a positive example for the team members.
  • Anticipates customer and department needs by constantly evaluating the environment and customers.
  • Communicates information to the Store Manager/Regional Manager so that the store team can respond as necessary to create a quality customer environment.
  • Prepares quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Thoroughly follows health, safety, and sanitation guidelines for all products. Maintains a clean environment for food preparation.
  • Acts as subject matter expert for the preparation of food and beverages.
  • Ensure general store operational standards are achieved through daily activities (shipping/receiving, inventory, housekeeping, compliance with Health Department regulations, etc.). Execute promotions and sales, ensure proper inventory levels based on sales and trends -- tracking and meeting sales plans, increasing average sale per customer, and driving transaction counts. Analyzes financial reports, processes purchase orders, and approves invoices.
  • Satisfy audit/compliance process as required by Starbucks.
  • Ensures merchandise is managed in accordance with Starbucks company policies and management directives. Execute Starbucks promotions and standards.
  • Builds key partnerships with store management and campus and community organizations for promotional opportunities, special events, and off-site sales opportunities.
  • Initiates activities to adhere to established guidelines and promotional programs.
  • Develop strategic and operational plans for the work group, managing execution, and measuring results - monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements.
  • Other duties as assigned.
Follett Higher Education is a drug-free workplace environment.Requirements
  • 3-5 years of relevant experience
  • High School Degree or equivalent
  • Ability to safely operate food service equipment as necessary
  • Ability to stand for up to two or more hours at any given time.
  • Ability to safely operate coffee equipment as necessary
  • Previous experience in a coffee shop, food service, or café environment (preferred)
  • Detail orientation in performing accurate transactions
  • Self-motivated and multi-tasks with minimal supervision
  • Proactively meets both internal and external customer needs.
  • Effective work methods and consistently meets commitments
  • Effective communication skills - clear, concise, and positive.
  • Computer literacy desired

Full time benefits:
• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 10 paid company holidays
• Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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