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Follett

60 Follett Jobs Hiring Near You

Follett

Regional Manager- Buffalo, NY

Westchester, IL · On-site

Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape in order to execute ...

Follett

Manager Access Success

Westchester, IL · On-site

$14 - $18.25/hr

This position works collaboratively with the Follett ACCESS Support, Implementation, ACCESS Sales Directors and Course Materials Market Managers and Store/Field Teams on training, product, and ...

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Follett Jobs Information

What is it like to work at Follett?

Follett is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading provider of educational products and services, Follett operates a diverse range of business units, including school solutions, retail, and digital services, with a focus on supporting the educational community. Working at Follett may appeal to candidates who are passionate about education and eager to contribute to a mission-driven organization with opportunities for professional growth and development.

Do workers at Follett get paid breaks?

Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Follett pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

At Follett, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.

Do part-time workers get paid time off at Follett?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Follett affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Follett?

Some people get paid time off from work.
41% of people say they don’t get paid time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Follett worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Follett workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Follett workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Follett?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Follett managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Follett spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Follett?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Is a Follett job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Follett feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Follett?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Follett recommend working with their team?

Not many people recommend working with their team.
68% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Follett?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Follett?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think Follett’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Follett is doing?

Most people don’t feel well informed about how the company is doing.
76% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
What are the most popular titles at Follett?
What are the most popular cities for Follett jobs?
What are the most popular states for Follett jobs?
What are the most popular job types at Follett?
What are the most popular categories at Follett?
Infographic showing various job openings at Follett in the United States as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Visual Merchandising Manager - Dyehard Penn State Pegula

Visual Merchandising Manager - Dyehard Penn State Pegula

Follett

University Park, PA • On-site

$19.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

596th of 715 rated retailers

Job description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.  Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $19.75 - $24.00 per hour

Position Overview

The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies.

Responsibilities

  • Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees.
  • Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes.
  • Assists customers in finding products.
  • Manages the special order functions and notifies customers.
  • Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
  • Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.).
  • Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels.
  • Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner.
  • Creates and maintains displays in compliance with company standards.
  • Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices.
  • Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends.
  • May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website.
  • Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary.
  • May manage the store in the store manager's absence or occasionally supervise other departments.
  • May open or close the store.
  • Performs other related duties as assigned.
 
Follett Higher Education is a drug-free workplace environment.Requirements
  • 3-5 years of relevant experience.
  • Bachelor's degree or equivalent.
  • 3-5 years of retail supervisory experience; computer literacy.
  • Strong communication skills (verbal and written) are required.
  • Previous supervisory/management experience is required.
  • General computer skills.

Full time benefits: 
•    Medical, Dental, & Vison 
•    Voluntary Insurance plans 
•    401k + 100% company match (up to 4%) 
•    80 hours vacation + sick days 
•    10 paid company holidays 
•    Quarterly Bonus Plan 
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 

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