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60 Follett General Store Manager Jobs Hiring Near You

Follett

Retail Manager - Rensselaer Campus Store

Troy, NY · On-site

$62K - $81K/yr

Other duties as assigned to support general store operations. Follett Higher Education is a drug ... Strong organizational, time management, and problem-solving skills. * Vital customer service ...

Follett Corporation

Department Manager GM

Flagstaff, AZ · On-site

... GM) manages the General Merchandise department at a large store, including managing employee ... Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools ...

Follett Corporation

Campus Store Manager

Troy, NY · On-site

Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment. * Bachelor's Degree or Equivalent. * 3-5 years of retail management or ...

Follett Corporation

Campus Store Manager

El Paso, TX · On-site

Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment. * Bachelor's Degree or Equivalent. * 3-5 years of retail management or ...

Follett Corporation

Campus Store Leader

University Heights, OH · On-site

$17.25 - $23.75/hr

... Store Manager with overall store operations. Consistently demonstrate Follett Values - One Team ... Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.

Follett Corporation

Campus Store Leader

Reading, PA · On-site

$17.25 - $23.75/hr

... Store Manager with overall store operations. Consistently demonstrate Follett Values - One Team ... Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.

Follett Corporation

Campus Store Leader

Fairfield, CA · On-site

$18.25 - $25.25/hr

... Store Manager with overall store operations. Consistently demonstrate Follett Values - One Team ... Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.

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Follett Jobs Information

What is it like to work at Follett?

Follett is a company that values collaboration and innovation, fostering a culture of teamwork and customer-centricity. As a leading provider of educational products and services, Follett operates a diverse range of business units, including school solutions, retail, and digital services, with a focus on supporting the educational community. Working at Follett may appeal to candidates who are passionate about education and eager to contribute to a mission-driven organization with opportunities for professional growth and development.

What makes Follett an attractive place to work?

Follett is a leading provider of educational materials, technology, and services, serving the needs of schools, libraries, and other educational institutions worldwide. As an employer, Follett offers a collaborative and supportive work environment that values innovation, teamwork, and employee growth, with opportunities to make a positive impact on education and the communities it serves. By joining Follett, individuals can pursue a career that combines their passion for education with opportunities for professional development, growth, and advancement in a stable and dynamic organization.

Do workers at Follett get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Follett pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

At Follett, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

Are part-time workers able to get health insurance from Follett?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Follett?

Most people who work part-time don’t get paid time off.
77% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Follett affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Follett?

Some people get paid time off from work.
41% of people say they don’t get paid time off.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Follett worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Follett workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Follett workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Follett?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Follett managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Follett spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Follett?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Follett job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Follett good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Follett feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Follett get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Follett?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Follett enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Follett recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Follett?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Follett?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Follett’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Follett is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for General Store Manager jobs?

What are the most popular jobs at Follett?

What are the most popular categories at Follett?

Infographic showing various General Store Manager job openings at Follett in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Retail Manager - Rensselaer Campus Store

Follett

Troy, NY • On-site

$62K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Follett rating

4.8

Company rating: 4.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

650th of 733 rated retailers

Job description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.  Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $62,900 - $81,800 per year

Position Overview

As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.

Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.

Responsibilities

Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including:

  • Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
  • Responsible for leading in-store course materials activities in collaboration with course materials leadership.
  • Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget.
  • Review and approve store markups, markdowns, and write-offs within company guidelines.
  • Ensures the security of company assets and the safety of associates and customers, and adherence to company policies.

Campus Relationships: Communicate and partner with the campus including:

  • Facilitation of campus and/or community events.
  • Day-to-day communication of store operational activities.
  • Strategic Partnership Reviews.
  • Ensure campus outreach and engagement.
  • Bookstore Advisory Committees.

Talent Management: Responsible for full cycle talent management, including:

  • Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results.
  • Ensure effective performance management and maintain a culture of accountability.
  • Recruit, train, coach, and develop all team members.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

  • Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share.
  • Answer routine inquiries and handle escalated complaints.
  • Ensure the store is neat, clean, and orderly.
  • May oversee a café or convenience store and must ensure compliance with all health and food safety regulations.
Other duties as assigned to support general store operations.
 
Follett Higher Education is a drug-free workplace environment.Requirements
  • Bachelor's Degree or Equivalent.
  • 3-5 years of retail management or strong customer service experience.
  • General Computer Skills.
  • ​​Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Vital customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • Travel: minimal - less than 10%. 
Full time benefits: 
•    Medical, Dental, & Vison 
•    Voluntary Insurance plans 
•    401k + 100% company match (up to 4%) 
•    80 hours vacation + sick days 
•    10 paid company holidays 
•    Quarterly Bonus Plan 
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 

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