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Flow Automotive

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Does Flow Automotive pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Is the health insurance from Flow Automotive affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.

Do people get paid time off at Flow Automotive?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.

How easy is it to get time off at Flow Automotive?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Flow Automotive?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Flow Automotive feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Flow Automotive get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at Flow Automotive?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Flow Automotive recommend working with their team?

Not many people recommend working with their team.
100% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Flow Automotive?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Flow Automotive?

Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Flow Automotive’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Flow Automotive is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Business Development Representative jobs?
What are the most popular jobs at Flow Automotive?
What are the most popular categories at Flow Automotive?
Infographic showing various Business Development Representative job openings at Flow Automotive in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

Outbound Customer Service Agent - Flow Automotive Companies

Flow Automotive Companies

Winston Salem, NC • On-site

$13.75 - $18.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Flow Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

79th of 151 rated car dealerships

Job description

The automotive industry is transforming and Flow Automotive is leading the charge. Our Customer Relationship Center (CRC) is at the forefront of digital automotive retail, supporting 54 dealerships and 26 brands across North Carolina and Virginia. From our state-of-the-art facility in downtown Winston-Salem, our team handles sales inquiries and service appointment scheduling with the highest level of professionalism and care.


We’re hiring Automotive Outbound Customer Service Agents to connect with customers via phone, email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers, or another customer-facing field, our comprehensive paid training will set you up for success.


What You'll Do:

  • Provide exceptional customer service across multiple communication channels (inbound/outbound calls, chat, text, email)
  • Call Flow customers to update them on current recalls, retention offers, and service repair contract options
  • Set high-quality appointments for service visits
  • Use CRM and telephony systems to call and text customers 
  • Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion
  • Meet daily/weekly/monthly performance targets
  • Work on-site in our office (not a hybrid or remote position)


Who We're Looking For:

  • A positive, goal-oriented work ethic with a desire to grow earnings through performance
  • Ability to think critically and match products or services to customer needs
  • Team player with a professional presence and proactive attitude
  • No automotive experience required – we train for success!


Why Join Flow Automotive?

  • Be part of a company that values innovation, community, and growth
  • Join a high-performance team in an industry-leading Business Development Center
  • Opportunity for career growth, leadership development, and internal promotions


Flow provides competitive earning opportunities and a comprehensive benefits plan including:


Medical, dental, and life insurance (including dependent coverage)

  • Paid time off
  • Paid volunteer time
  • State of the art fitness facility on site
  • 401(k) Retirement Plan and Financial Wellness Program
  • Thrive@Flow Wellness Program with on-site nurse
  • Employee pricing for automotive service and vehicle purchases
  • Scholarship program for children of employees


Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment drug screening is required.

Keywords to Help You Find This Job:
Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Online Car Sales | Automotive CRM | Entry-Level Sales | Appointment Setter | Personal Shopper | Customer Support | Digital Concierge | Car Dealership Jobs | Service Scheduler | Remote-Friendly Sales (if applicable) | Hospitality | Military Experience | Winston-Salem Jobs | Triad NC Jobs

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