Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
61 Fis Operations Manager Jobs Hiring Near You
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
New
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
New
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Coach, develop, and manage team performance, including scheduling, goal setting, and performance ... At FIS, you can learn, grow and make an impact in your career. Our benefits include: * Flexible and ...
Associate Advanced, Production Operations
$13.50 - $17.25/hr
This position reports directly to the Operations Manager. Schedule * Night Shift * 7:30 PM - 7:00 ... Privacy Statement FIS is committed to protecting the privacy and security of all personal ...
Associate Advanced, Production Operations
$13.50 - $17.25/hr
This position reports directly to the Operations Manager. Schedule * Night Shift * 7:30 PM - 7:00 ... Privacy Statement FIS is committed to protecting the privacy and security of all personal ...
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks ... and manage front desk operations with professionalism and efficiency Conduct routine building ...
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks ... and manage front desk operations with professionalism and efficiency Conduct routine building ...
FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to engage in and enhance the full lifecycle of application services, from initial design and development ...
FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to engage in and enhance the full lifecycle of application services, from initial design and development ...
FIS Coordinator
Orlando, FL · On-site
$19.75/hr
... Landside operational areas and serve as frontline support for international arriving passengers ... Organize and manage passenger lines in passport control areas to ensure orderly flow. * Direct ...
Quick apply
FIS Coordinator
Orlando, FL · On-site
$19.75/hr
... Landside operational areas and serve as frontline support for international arriving passengers ... Organize and manage passenger lines in passport control areas to ensure orderly flow. * Direct ...
FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to engage in and improve the whole lifecycle of Application services from inception and design, through ...
FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to engage in and improve the whole lifecycle of Application services from inception and design, through ...
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
Representative Senior, BPS Operations Processing
$70K - $119K/yr
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
Representative Senior, BPS Operations Processing
$70K - $119K/yr
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
Representative Senior, BPS Operations Processing
$70K - $119K/yr
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
Representative Senior, BPS Operations Processing
$70K - $119K/yr
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
About FIS Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to ... Manager of Production Support, you will lead a global organization responsible for the operational ...
About FIS Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to ... Manager of Production Support, you will lead a global organization responsible for the operational ...
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Knowledge of reconciliation processes, financial reporting, and operational risk management ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Proficiency with workforce management, reporting, and operational performance tools. Strong analytical skills with experience interpreting data to drive business outcomes. What We Offer you At FIS ...
Operations Manager
$100K - $125K/yr
Operations Manager Location: Salt Lake City Type: Full-time Job Summary The Record Retention ... Knowledge of core banking or capital markets platforms (Murex, Calypso, Temenos, FIS, Broadridge ...
Operations Manager
$100K - $125K/yr
Operations Manager Location: Salt Lake City Type: Full-time Job Summary The Record Retention ... Knowledge of core banking or capital markets platforms (Murex, Calypso, Temenos, FIS, Broadridge ...
Technical Account Manager
New York, NY · On-site
$121K - $207K/yr
Are you FIS? About the role: The Technical Account Manager (TAM) serves as a strategic technical ... operations, solution engineering, sales engineering, or integration consulting role in an ...
Technical Account Manager
New York, NY · On-site
$121K - $207K/yr
Are you FIS? About the role: The Technical Account Manager (TAM) serves as a strategic technical ... operations, solution engineering, sales engineering, or integration consulting role in an ...
FIS Jobs Information
Do workers at FIS Global get paid breaks?
Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.
Does FIS Global pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
At FIS Global, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from FIS Global affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get paid time off at FIS Global?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.
How easy is it to get time off at FIS Global?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
How easy is it to take sick days at FIS Global?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people at FIS Global feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people at FIS Global get to take their breaks without interruption?
Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
50% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
Is it stressful to work at FIS Global?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people at FIS Global enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people at FIS Global recommend working with their team?
Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get enough training when they start at FIS Global?
Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
56% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get support to advance at FIS Global?
Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people think FIS Global’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do workers feel well informed about how FIS Global is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Fis?
What are the most popular categories at Fis?
FIS Global rating
7.4
Based on 10 frontline employees who took The Breakroom Quiz
169th of 244 rated software companies
Job description
Job Description
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the Role
As a Supervisor, BPS Operations Processing, you will lead a team responsible for delivering operational excellence, quality outcomes, and service performance aligned with business objectives. You will provide day-to-day leadership, drive workflow efficiency, and ensure adherence to operational policies and procedures. Success in this role requires strong influencing skills, effective communication, and the ability to identify root causes and implement sustainable solutions. You will collaborate across teams and stakeholders to improve processes, mitigate risk, and support continuous operational improvement.
What You Will Be Doing
Lead daily operations to ensure consistent service delivery, productivity, quality, and performance outcomes.
Provide direction, coaching, and support to team members while fostering accountability and professional development.
Monitor operational metrics and implement actions to improve efficiency, accuracy, and customer experience.
Analyze operational issues, identify root causes, and implement corrective and preventive solutions.
Ensure compliance with established policies, procedures, regulatory requirements, and risk controls.
Coordinate workflow prioritization and resource allocation to meet service level commitments.
Partner with internal stakeholders to resolve operational challenges and support business objectives.
Lead operational projects and process improvement initiatives that enhance scalability and performance.
Communicate priorities, changes, and performance expectations effectively across teams and stakeholders.
Support system, process, and procedural enhancements through feedback, testing, and implementation activities.
Required Qualifications
Bachelor's degree or equivalent combination of education, training, and relevant experience.
Experience leading or supervising operations, processing, service, or business support teams.
Strong influencing and stakeholder management skills across multiple functions.
Demonstrated success in root cause analysis, problem-solving, and operational decision-making.
Excellent verbal and written communication skills with the ability to present information clearly.
Experience monitoring operational performance metrics and driving continuous improvement initiatives.
Knowledge of operational controls, compliance requirements, and process governance practices.
Ability to manage competing priorities in a fast-paced, deadline-driven environment.
Preferred Qualifications
Experience within financial services, banking, payments, fintech, or business process outsourcing environments.
Knowledge of Lean, Six Sigma, continuous improvement, or process optimization methodologies.
Experience leading operational change initiatives and cross-functional projects.
Proficiency with workforce management, reporting, and operational performance tools.
Strong analytical skills with experience interpreting data to drive business outcomes.
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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What FIS Global employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About FIS
Sourced by ZipRecruiter
FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Jacksonville , FL, US
Year founded
1968