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39 Fis Networking Jobs Hiring Near You

FIS

Sr. Sales Executive Lead, Payments

Florida, NY

Solicits and maintains network of prospects. * Initiates contact with prospective customers to sell targeted FIS products and/or services. * Works as a member of a sales team to sell assigned ...

FIS

Representative Lead - Tax Accounting

Jacksonville, FL · On-site

$104K - $141K/yr

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Identify and address client needs, building a strong professional network and cordial relationships.

FIS

Business System Analyst Seniors

Jacksonville, FL · On-site

Utilizing financial network simulators (Mastercard/Visa/FIS ISO) for transaction scenario testing; Using Linux and Mainframe systems for batch processing; Working with Connex on HP Nonstop for code ...

FIS

Representative Lead - Tax Accounting

Milwaukee, WI · On-site

$104K - $141K/yr

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We ... Identify and address client needs, building a strong professional network and cordial relationships.

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FIS Jobs Information

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Infographic showing various Networking job openings at Fis in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, 14% Hybrid, and 16% Remote job distribution.
Associate III, Chargeback Operations

Associate III, Chargeback Operations

FIS

Clearwater, FL

Full-time

Posted 4 days ago

FIS Global rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

135th of 189 rated software companies

Job description

Job Description

Job Title
Associate III, Chargeback Operations

Intro:
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role
You will support end-to-end chargeback and dispute resolution processes, ensuring accurate and timely handling of transaction disputes.
You will investigate complex cases, reduce financial risk, and maintain compliance with network and regulatory requirements.
You will leverage data analysis and Excel-based reporting to monitor trends and improve operational performance.
Success is measured by accuracy, productivity, turnaround time, and adherence to service and compliance standards.

What You Will Be Doing
Review, investigate, and resolve chargeback and dispute cases across card networks
Analyze transaction data and supporting documentation to determine resolution outcomes
Ensure compliance with card network rules and regulatory dispute processing requirements
Manage multiple work queues and prioritize tasks to meet service level agreements
Use Microsoft Excel to track volumes, analyze trends, and support reporting needs
Identify root causes of disputes and recommend process improvements
Collaborate with internal teams, financial institutions, and merchants to resolve issues
Escalate complex or high-risk cases and follow through to resolution
Maintain accurate documentation and update systems with detailed case notes
Meet performance metrics for quality, accuracy, productivity, and timeliness

Required Qualifications
Experience in chargeback, dispute processing, fraud operations, or financial services
Strong proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation
Analytical skills with ability to interpret transactional and case-related data
Knowledge of card network rules and dispute resolution processes
Strong attention to detail and ability to manage high-volume workloads
Effective written and verbal communication skills
Ability to work independently and make decisions using established guidelines
Proficiency with Microsoft Office and business systems

Preferred Qualifications
Experience handling escalated or complex chargeback cases
Advanced Excel skills such as pivot tables, formulas, and data visualization
Background in payments, banking, or card operations
Experience with case management or dispute processing systems
Continuous improvement or process optimization experience

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your community

Competitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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About FIS

Sourced by ZipRecruiter

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Jacksonville , FL, US

Year founded

1968

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