ZipRecruiter

Log In

FIS
FIS

60 Fis Customer Service Jobs Hiring Near You

FIS

Customer Service Representative

Great Barrington, MA · On-site

$16.75 - $22.50/hr

Are you FIS? About the role: We have an amazing opportunity for vibrant, hardworking individuals to join our teams, providing excellent customer service to an array of customers of well-known banks ...

FIS

Team Lead, Client Success Manager

Atlanta, GA

Our commercial lending technology supports both the customer's interactions and the full process ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

Team Lead, Client Success Manager

New York, NY

Our commercial lending technology supports both the customer's interactions and the full process ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

Milwaukee, WI

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

Milwaukee, WI

$148K - $249K/yr

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

Atlanta, GA

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

Director, Client Success

Jacksonville, FL

FIS helps their clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. FIS' Client Office, encompassing Client Servicing ...

FIS

CSM, Strategic Accounts

Jacksonville, FL

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

New York, NY

$148K - $249K/yr

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

Atlanta, GA

$148K - $249K/yr

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

CSM, Strategic Accounts

Jacksonville, FL

$148K - $249K/yr

Strong communication/presentation skills and confidence in all levels of customer engagement ... to provide services to our clients. For specific information on how FIS protects personal ...

FIS

Manager, Client Success (CSM)

Jacksonville, FL · Remote

Advocate for the voice of the customer to inform product and gotomarket strategies Execution ... to provide services to our clients. For specific information on how FIS protects personal ...

next page

Showing results 1-20

All JobsFis Customer Service Jobs

FIS Jobs Information

What are the most popular jobs at Fis?
What are the most popular categories at Fis?
Infographic showing various Customer Service job openings at Fis in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, 14% Hybrid, and 16% Remote job distribution.
Customer Service Representative

Customer Service Representative

FIS

Great Barrington, MA • On-site

$16.75 - $22.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

FIS Global rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

135th of 189 rated software companies

Job description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:

We have an amazing opportunity for vibrant, hardworking individuals to join our teams, providing excellent customer service to an array of customers of well-known banks and building societies. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of experiences.

What you will be doing:

  • Answering customer queries
  • Managing accounts for customers such as balance transfers, setting up direct debits, and credit limit alterations
  • Providing excellent customer services at all times while building and maintaining a professional relationship with customers
  • Processing card payments
  • Investigations into recurring issues
  • Working with other internal teams to provide a streamlined experience for customers

What you bring:

  • Customer service experience (face to face or telephone)
  • An understanding of credit cards
  • Excellent communication and listening skills
  • IT skills
  • Good level of spoken and written English
  • An ability to work as part of a team
  • Good telephone manner
  • An ability to work under pressure and manage stress
  • Customer focused and results-orientated

What we offer you:

  • Unsociable hours allowance: An additional 1.50 per hour for any shift or part-shift worked between 07:00am - 08:00am Mon-Fri / 17:00 - 20:00 Mon - Fri / 08:00am - 20:00 Sat and Sun
  • Life Insurance - x1 Salary (Can be increased to x4 at additional cost)
  • Fully paid training provided on-site where applicable
  • MediCash Healthcare Plan
  • Pension (Employee 5% - Company 3% contributions)
  • 26 Days Annual Leave + Bank Holidays with the option to buy additional leave
  • Enhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with us
  • Cycle to work scheme
  • Maternity & Adoption Pay, Paternity Leave, Shared Parental Leave, Bereavement Leave, Dependent Leave
  • Free onsite parking
  • Subsidized Canteen

INDMK

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

FIS logo

About FIS

Sourced by ZipRecruiter

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Jacksonville , FL, US

Year founded

1968

Social media

FacebookTwitter

View All FIS Jobs

Apply