FIS
FIS

61 Fis Customer Service Jobs Hiring Near You

The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions: * Gates: Responsible for communicating the arrival of each ...

FIS Ambassador

Orlando, FL · On-site

$13.25 - $17.75/hr

FIS AMBASSADOR Our FIS or Federal Inspection Station Ambassadors provide welcoming customer service and support to all International Passengers arriving from Foreign countries, assist during the ...

Work closely with customers, business analysts, and team members to understand business ... Provide application software development services or typical technical support. * Develop program ...

This team is focused on crafting an incredible customer service experience for our client's consumers. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to ...

Work closely with customers, business analysts, and team members to understand business ... Provide application software development services or typical technical support. * Develop program ...

Work closely with customers, business analysts, and team members to understand business ... Provide application software development services or typical technical support. * Develop program ...

Delivers exceptional customer service and ensures all inquiries are accurately addressed in a ... At FIS, you can grow your career as far as you want to take it.Here'swhat else we offer:

Delivers exceptional customer service and ensures all inquiries are accurately addressed in a ... At FIS, you can grow your career as far as you want to take it.Here'swhat else we offer:

Our commercial lending technology supports both the customer's interactions and the full process ... to provide services to our clients. For specific information on how FIS protects personal ...

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks ... Success in this role is measured by consistent execution, strong customer service, and attention to ...

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FIS Jobs Information

Do workers at FIS Global get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Does FIS Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

At FIS Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from FIS Global affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at FIS Global?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it to get time off at FIS Global?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to take sick days at FIS Global?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at FIS Global feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at FIS Global get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.

Is it stressful to work at FIS Global?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at FIS Global enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at FIS Global recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get enough training when they start at FIS Global?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get support to advance at FIS Global?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people think FIS Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

Do workers feel well informed about how FIS Global is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

What are the most popular job types at Fis?

    Infographic showing various Customer Service job openings at Fis in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 60% Physical, 14% Hybrid, and 26% Remote job distribution.

    Full-time

    Re-posted 18 days ago


    Job description

    As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service.
    SCOPE OF RESPONSIBILITY:
    Federal Inspection Station (FIS) Agent:
    • The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions:
      • Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the sterile corridor to "International" mode when the flight arrives, and to "Domestic" mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, BAGS Supervisor and BNA Supervisor. Once everyone deplanes and the sterile corridor has been set back to domestic mode, proceed to the gate for next flight.
      • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by BNA supervisor.
    • The FIS Agent works with U.S Customs and Border Protection (CBP) Officers on the Airside.
    • Perform other work related duties as requested or required.

    PHYSICAL DEMANDS:
    While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
    POSITION REQUIREMENTS:
    • High School Diploma
    • Valid Driver's License
    • Able to communicate in English fluently
    • Bilingual preferred
    • Ability to work flexible schedules including nights/holidays and weekends
    • Strong written and verbal communication skills
    • Must be able to frequently and steadily lift baggage at 90 pounds or above
    • Must be self-motivated and willing to learn
    • Customer service driven
    • Must be comfortable and capable of working safely around industrial equipment
    • Ability to pass criminal background check to be badged in secure areas of an airport