60 Evergreen Goodwill Customer Service Associate Jobs Hiring Near You

About Evergreen Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Job Title: Warehouse Supervisor
Job Summary
Oversees the entire physical operation, responsible for maintaining an optimum level of merchandise production and supervision of production associates. Assures the flow of merchandise through the warehouse to maximize the recycling process, supporting vendors and minimize excess waste.
Pay Rate: $23.97/hour
Essential Functions
Complete operational requirements by scheduling and assigning one or more employees.
Promote productivity by following up with employees on work results.
Set expectations, instruct, coach and identify training needs.
Demonstrates cultural competency.
Resolve workplace problems by addressing issues that impact employee performance and productivity.
Coordinates dock efforts with forklift driver, transportation and warehouse managers.
Prepare reports by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Oversee baling of salvage textiles and the sorts of scrap metal and E-waste and all other recyclable materials.
Requisitions warehouse supplies as needed and maintain inventories on hand.
Maintain a clean work environment.
Build and maintain internal and external customer satisfaction.
Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
Participates in the functions of production worker, promoting team work as needed.
Contribute to team effort by accomplishing related results as needed.
Perform other duties as assigned.
Minimum Job Requirements
Education: High School Diploma or Equivalent
Experience: 2 years warehouse production, 1 year Supervisory experience or equivalent
Specific Skills/Knowledge/Licenses: Seattle Goodwill Forklift Certification.
Essential Physical Abilities:
Lifting and carrying 30 - 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;
Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain)
forklift driving
Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding, subtracting,
Interpreting data
Problem Solving
Communicating with the public
Creating written communication, clear written and verbal.
Computer skills to include P.O.S. knowledge.
Completing written orders
Working Conditions:
Warehouse environment, temperature varies, exposure to dust.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage

• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

• Flexible Spending Accounts (FSA) Plan

• Roth and 403(b) Retirement Savings Plan program

• Paid vacation, (9) holiday and sick time

• Limited paid time off for Jury Duty and Bereavement Leave

• Employee discounts

• Employee referral bonus

• Employee Assistance Program (EAP)

• Mentorship Program

• Career Advancement Opportunities

• Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.