Project Manager
NY · Remote
Working closely with the sales and account management teams to set up merchants for success from day one. * Setting up kickoff calls and project managing the implementation of online ordering, mobile ...
65 Eteam Account Manager Jobs Hiring Near You
Project Manager
NY · Remote
Working closely with the sales and account management teams to set up merchants for success from day one. * Setting up kickoff calls and project managing the implementation of online ordering, mobile ...
Account Director
Sunnyvale, CA · Hybrid
Account Director Duration: 6 Months Location: Hybrid (NYC / Bay Area / Chicago, IL / Omaha, NE ... Follows best practices when using CRM (Microsoft Dynamics) and other sales toolsin order tomanage ...
Account Director
Sunnyvale, CA · Hybrid
Account Director Duration: 6 Months Location: Hybrid (NYC / Bay Area / Chicago, IL / Omaha, NE ... Follows best practices when using CRM (Microsoft Dynamics) and other sales toolsin order tomanage ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
Project Manager-I
NY · Remote
On a day to day, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
Project Manager-I
NY · Remote
On a day to day, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
Project Manager-I
NY · Remote
Working closely with the sales and account management teams to get merchants set up for success from day one. * Setting up kick-off calls and project managing the implementation of Online Ordering ...
Project Manager-I
NY · Remote
Working closely with the sales and account management teams to get merchants set up for success from day one. * Setting up kick-off calls and project managing the implementation of Online Ordering ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Account Review Specialist Location: Knoxville, TN 37920 Duration: 04 months contract with possible ... Able to manage multiple tools while maintaining accuracy Coachability & Growth * Open to feedback ...
Account Review Specialist Location: Knoxville, TN 37920 Duration: 04 months contract with possible ... Able to manage multiple tools while maintaining accuracy Coachability & Growth * Open to feedback ...
Engagement Manager
Wayne, PA · Hybrid
Job Title: Engagement Manager Job Type: Contract Duration: 12 Months Location: Wayne, PA 19087 ... Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts ...
Engagement Manager
Wayne, PA · Hybrid
Job Title: Engagement Manager Job Type: Contract Duration: 12 Months Location: Wayne, PA 19087 ... Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts ...
Banking Program Focus You'll be working on consumer-facing mobile banking features, such as client self servicing, payments, authentication, and account management. Programs may involve real-time ...
Banking Program Focus You'll be working on consumer-facing mobile banking features, such as client self servicing, payments, authentication, and account management. Programs may involve real-time ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
Credit & Collections Specialist
Tulsa, OK · Hybrid
$19.75 - $26.50/hr
The Customer Experience Representative is a proactive problem-solver responsible for managing a portfolio of customer accounts, driving collection efforts, and resolving complex customer issues ...
Credit & Collections Specialist
Tulsa, OK · Hybrid
$19.75 - $26.50/hr
The Customer Experience Representative is a proactive problem-solver responsible for managing a portfolio of customer accounts, driving collection efforts, and resolving complex customer issues ...
IT Security Associate
NJ · Remote
User administration and account management including defining, entitling, assessing, and removing access from employees based off of job function. * Documenting risk, control, and technical documents ...
IT Security Associate
NJ · Remote
User administration and account management including defining, entitling, assessing, and removing access from employees based off of job function. * Documenting risk, control, and technical documents ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
Experience in client management is a plus, including end-to-end ownership of onboarding, project management, and account management. Qualities * Great communication skills. * Efficiency in task ...
Experience in client management is a plus, including end-to-end ownership of onboarding, project management, and account management. Qualities * Great communication skills. * Efficiency in task ...
Project Manager
Manhattan, NY · Hybrid
Investment Management Agreement and Separately Managed Account experience a plus * Buy side experience preferred but NOT required Top 3 Skills: 1. Experience negotiating repurchase agreements and ...
Project Manager
Manhattan, NY · Hybrid
Investment Management Agreement and Separately Managed Account experience a plus * Buy side experience preferred but NOT required Top 3 Skills: 1. Experience negotiating repurchase agreements and ...
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Accounts Payable Coordinator
Pittsburgh, PA · Hybrid
$19.75 - $25.75/hr
Accounts Payable Coordinator Location: Pittsburgh, PA Duration: 08 months Hours: PART TIME, 24 ... Vendor management including ongoing update of vendor records, ensuring vendor compliance with ...
Accounts Payable Coordinator
Pittsburgh, PA · Hybrid
$19.75 - $25.75/hr
Accounts Payable Coordinator Location: Pittsburgh, PA Duration: 08 months Hours: PART TIME, 24 ... Vendor management including ongoing update of vendor records, ensuring vendor compliance with ...
Client Transition Consultant
Wayne, PA · On-site
Bachelor's degree or equivalent experience. * 5-8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account ...
New
Client Transition Consultant
Wayne, PA · On-site
Bachelor's degree or equivalent experience. * 5-8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account ...
New
You should be comfortable working closely with customer-facing teams (sales, account management) in addition to leading scaled marketing efforts. You're excited about this opportunity because you ...
You should be comfortable working closely with customer-facing teams (sales, account management) in addition to leading scaled marketing efforts. You're excited about this opportunity because you ...
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Job description
Job Title: Project Manager-I
Job Location - Remote (Preferred in New York City, San Francisco (Open to Phoenix, Los Angeles, Denver, Chicago)
Duration - 06 months
About the team
Job Location - Remote (Preferred in New York City, San Francisco (Open to Phoenix, Los Angeles, Denver, Chicago)
Duration - 06 months
About the team
The Client Commerce Platform is the client's first software-as-a-service business unit. It offers a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more, enabling merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.
Our newly launched Commerce Platform Merchant Experience pod focuses on ensuring merchants have a seamless experience when transitioning from their current tech stack to our Client Commerce Platform products, providing ongoing specialized support for merchants' tech needs. Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one. The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.
About the RoleThe Platform Implementation Manager is responsible for providing a best-in-class onboarding experience for our SMB merchants into our Client Commerce Platform products. The PIM acts as the merchants’ “quarterback,” troubleshooting, coordinating with various internal and external stakeholders, and ensuring merchants have a smooth transition from their current digital ordering solution to ours.
On a day-to-day basis, this means:
- Working closely with the sales and account management teams to set up merchants for success from day one.
- Setting up kickoff calls and project managing the implementation of online ordering, mobile apps, loyalty, and gift card programs for our merchants.
- Coordinating with several internal teams to ensure merchants are using our products as soon as they sign up.
- Technical troubleshooting of issues (within merchants' websites and internally).
- Educating our merchants on our products: answering “how to” questions, proactively guiding and educating them through the transition and setup process, and providing operational support during the initial weeks of product usage.
- Collecting and registering feedback from merchants on our products.
You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization. This primarily remote role is close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.
Why You're Excited About This Opportunity- Drive merchant onboardings & implementations with clear, concise communication.
- Deliver strong presentations and handle merchant frustrations with grace and support.
- Train our merchants on the client’s Online Ordering product and functionality.
- Leverage your tech-savviness and curiosity to troubleshoot merchants' technical issues.
- Become a product expert and cross-functional subject matter expert on Online Ordering.
- Collaborate and support our sales and account management teams with their merchant implementation challenges.
- Share product and operations feedback with our team on a regular basis to inform our team’s trajectory and product offerings.
- Meet our team's high bar of internal and external service and timeline goals.
- Highlight opportunities for leadership to improve team workflows and merchant success.
- Achieve immediate results and adapt to an evolving work environment.
- Look for ways to improve and want to shape the direction of the company.
- Bachelor’s degree or equivalent work experience.
- 3-5 years of work experience in onboarding, implementation, project management, and/or account management.
- Able to complete tasks accurately, effectively, and on time with superb attention to detail.
- Experience working successfully cross-functionally with individual contributors.
- Excellent external and internal customer presentation and communication skills.
- Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering.