Project Manager
NY · Remote
Working closely with the sales and account management teams to set up merchants for success from day one. * Setting up kickoff calls and project managing the implementation of online ordering, mobile ...
65 Eteam Account Manager Jobs Hiring Near You
Project Manager
NY · Remote
Working closely with the sales and account management teams to set up merchants for success from day one. * Setting up kickoff calls and project managing the implementation of online ordering, mobile ...
Account Director
Sunnyvale, CA · Hybrid
Account Director Duration: 6 Months Location: Hybrid (NYC / Bay Area / Chicago, IL / Omaha, NE ... Follows best practices when using CRM (Microsoft Dynamics) and other sales toolsin order tomanage ...
Account Director
Sunnyvale, CA · Hybrid
Account Director Duration: 6 Months Location: Hybrid (NYC / Bay Area / Chicago, IL / Omaha, NE ... Follows best practices when using CRM (Microsoft Dynamics) and other sales toolsin order tomanage ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
Project Manager-I
NY · Remote
On a day to day, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
Project Manager-I
NY · Remote
On a day to day, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
AWS Cloud Solution Architect
NY · Remote
$66.25 - $87/hr
Lead a team of Account Managers and Offshore Account Managers. * Provide direction on account strategies, client engagement, and opportunity identification. * Support Account Managers in high-stake ...
AWS Cloud Solution Architect
NY · Remote
$66.25 - $87/hr
Lead a team of Account Managers and Offshore Account Managers. * Provide direction on account strategies, client engagement, and opportunity identification. * Support Account Managers in high-stake ...
On a day-to-day basis, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
On a day-to-day basis, this means working closely with the sales and account management teams to get merchants set up for success from day one: * Setting up kick-off calls and project managing the ...
Project Manager-I
NY · Remote
Working closely with the sales and account management teams to get merchants set up for success from day one. * Setting up kick-off calls and project managing the implementation of Online Ordering ...
Project Manager-I
NY · Remote
Working closely with the sales and account management teams to get merchants set up for success from day one. * Setting up kick-off calls and project managing the implementation of Online Ordering ...
Account Operations I
Beaverton, OR · Hybrid
$49K - $67K/yr
Account Operations I Location: Beaverton, OR Duration: 07 months Job Role: * General Information ... HM does onboarding and hiring with HM - Moved to teams/manager as they are trained Desired ...
Account Operations I
Beaverton, OR · Hybrid
$49K - $67K/yr
Account Operations I Location: Beaverton, OR Duration: 07 months Job Role: * General Information ... HM does onboarding and hiring with HM - Moved to teams/manager as they are trained Desired ...
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Working collaboratively with their Account Executive(s), the CSM's responsibilities are to: Build ... Management
Finance Manager 5
Beaverton, OR · Hybrid
Experience working with specific accounts and account representatives Software/technical ... Manage daily AR follow-up, payment plan design, order release/hold decisions, and partner-facing ...
Finance Manager 5
Beaverton, OR · Hybrid
Experience working with specific accounts and account representatives Software/technical ... Manage daily AR follow-up, payment plan design, order release/hold decisions, and partner-facing ...
New Accounts Representative
Brea, CA · On-site
Reporting to the Branch Service Manager, the New Accounts Representative is responsible for processing a variety of new accounts for customers including checking, IRA, CD, and others. Collects ...
New Accounts Representative
Brea, CA · On-site
Reporting to the Branch Service Manager, the New Accounts Representative is responsible for processing a variety of new accounts for customers including checking, IRA, CD, and others. Collects ...
Engagement Manager
Wayne, PA · Hybrid
Job Title: Engagement Manager Job Type: Contract Duration: 12 Months Location: Wayne, PA 19087 ... Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts ...
Engagement Manager
Wayne, PA · Hybrid
Job Title: Engagement Manager Job Type: Contract Duration: 12 Months Location: Wayne, PA 19087 ... Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts ...
Reporting to the Branch Service Manager, the New Accounts Representative is responsible for processing a variety of new accounts for customers including checking, IRA, CD, and others. Collects ...
Reporting to the Branch Service Manager, the New Accounts Representative is responsible for processing a variety of new accounts for customers including checking, IRA, CD, and others. Collects ...
Banking Program Focus You'll be working on consumer-facing mobile banking features, such as client self servicing, payments, authentication, and account management. Programs may involve real-time ...
Banking Program Focus You'll be working on consumer-facing mobile banking features, such as client self servicing, payments, authentication, and account management. Programs may involve real-time ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
The ideal candidate should have experience deploying PAM solutions, onboarding privileged accounts, managing password policies, and providing production support. Required Skills * 5+ years of ...
SAP PTP Consultant
Elma, NY · Hybrid
$61.25 - $83.75/hr
... IR account management o Accounts Payable integration o Automatic account determination Any additional information: Sound S4HANA consulting knowledge, should have been part of 2-3 implementation ...
SAP PTP Consultant
Elma, NY · Hybrid
$61.25 - $83.75/hr
... IR account management o Accounts Payable integration o Automatic account determination Any additional information: Sound S4HANA consulting knowledge, should have been part of 2-3 implementation ...
IT Security Associate
NJ · Remote
User administration and account management including defining, entitling, assessing, and removing access from employees based off of job function. * Documenting risk, control, and technical documents ...
IT Security Associate
NJ · Remote
User administration and account management including defining, entitling, assessing, and removing access from employees based off of job function. * Documenting risk, control, and technical documents ...
AWS Cloud Solution Architect
NY · Remote
$66.25 - $87/hr
Lead a team of Account Managers and Offshore Account Managers. * Provide direction on account strategies, client engagement, and opportunity identification. * Support Account Managers in high-stake ...
AWS Cloud Solution Architect
NY · Remote
$66.25 - $87/hr
Lead a team of Account Managers and Offshore Account Managers. * Provide direction on account strategies, client engagement, and opportunity identification. * Support Account Managers in high-stake ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
Coordinate with internal teams (Sales, Account Management, Operations, Tech Support) to resolve blockers and ensure smooth launches. * Track onboarding milestones and maintain accurate records in CRM ...
This position ensures customer account data is aligned according to compliance, data governance, and business decisions within internal platforms, including Model N Revenue Manager (RM), SAP iShift ...
New
This position ensures customer account data is aligned according to compliance, data governance, and business decisions within internal platforms, including Model N Revenue Manager (RM), SAP iShift ...
New
eTeam Jobs Information
What other companies are hiring for Account Manager jobs?
What are the most popular jobs at Eteam?
What are the most popular categories at Eteam?
Job description
Job Title: Project Manager-I
Job Location - Remote (Preferred in New York City, San Francisco (Open to Phoenix, Los Angeles, Denver, Chicago)
Duration - 06 months
About the team
Job Location - Remote (Preferred in New York City, San Francisco (Open to Phoenix, Los Angeles, Denver, Chicago)
Duration - 06 months
About the team
The Client Commerce Platform is the client's first software-as-a-service business unit. It offers a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more, enabling merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.
Our newly launched Commerce Platform Merchant Experience pod focuses on ensuring merchants have a seamless experience when transitioning from their current tech stack to our Client Commerce Platform products, providing ongoing specialized support for merchants' tech needs. Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one. The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.
About the RoleThe Platform Implementation Manager is responsible for providing a best-in-class onboarding experience for our SMB merchants into our Client Commerce Platform products. The PIM acts as the merchants’ “quarterback,” troubleshooting, coordinating with various internal and external stakeholders, and ensuring merchants have a smooth transition from their current digital ordering solution to ours.
On a day-to-day basis, this means:
- Working closely with the sales and account management teams to set up merchants for success from day one.
- Setting up kickoff calls and project managing the implementation of online ordering, mobile apps, loyalty, and gift card programs for our merchants.
- Coordinating with several internal teams to ensure merchants are using our products as soon as they sign up.
- Technical troubleshooting of issues (within merchants' websites and internally).
- Educating our merchants on our products: answering “how to” questions, proactively guiding and educating them through the transition and setup process, and providing operational support during the initial weeks of product usage.
- Collecting and registering feedback from merchants on our products.
You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization. This primarily remote role is close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.
Why You're Excited About This Opportunity- Drive merchant onboardings & implementations with clear, concise communication.
- Deliver strong presentations and handle merchant frustrations with grace and support.
- Train our merchants on the client’s Online Ordering product and functionality.
- Leverage your tech-savviness and curiosity to troubleshoot merchants' technical issues.
- Become a product expert and cross-functional subject matter expert on Online Ordering.
- Collaborate and support our sales and account management teams with their merchant implementation challenges.
- Share product and operations feedback with our team on a regular basis to inform our team’s trajectory and product offerings.
- Meet our team's high bar of internal and external service and timeline goals.
- Highlight opportunities for leadership to improve team workflows and merchant success.
- Achieve immediate results and adapt to an evolving work environment.
- Look for ways to improve and want to shape the direction of the company.
- Bachelor’s degree or equivalent work experience.
- 3-5 years of work experience in onboarding, implementation, project management, and/or account management.
- Able to complete tasks accurately, effectively, and on time with superb attention to detail.
- Experience working successfully cross-functionally with individual contributors.
- Excellent external and internal customer presentation and communication skills.
- Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering.