60 Epicor Software Customer Success Manager Jobs Hiring Near You

• Leading, mentoring, and growing a global team of software engineers and Forward Deployed Engineers, fostering a high-performance, artificial intelligence-first culture
• Driving adoption of artificial intelligence across the software development lifecycle to improve engineering productivity, quality, and velocity
• Managing team execution, delivery, hiring, performance management, and career development while ensuring operational excellence
• Partnering with Product Management and senior engineering leaders to define and deliver scalable artificial intelligence agent platforms and enterprise capabilities
• Designing and contributing to cloud-native solutions leveraging Microsoft Azure, Python, and C# technologies
• Building and leading a Forward Deployed Engineering function that collaborates directly with customers to validate use cases and accelerate artificial intelligence adoption
• Translating customer feedback and real-world implementations into reusable platform features and product enhancements

• 8+ years' experience in software engineering with 3+ years' experience managing engineering teams
• Proven experience leading enterprise platform, cloud-native, or artificial intelligence-focused development teams
• Strong expertise in Python and C# development
• Deep experience designing and operating distributed cloud applications on Microsoft Azure
• Experience building or managing artificial intelligence, machine learning, generative AI, large language models, or workflow automation solutions
• Strong understanding of modern software architecture including APIs, microservices, event-driven systems, and enterprise integration patterns
• Demonstrated success driving artificial intelligence adoption and development practices within engineering organizations
• Strong leadership, communication, and stakeholder management skills with the ability to influence across teams and customers

• Experience building artificial intelligence agent frameworks, multi-agent systems, or orchestration platforms
• Experience integrating artificial intelligence with enterprise applications such as ERP systems or complex business platforms
• Hands-on experience with Azure AI Services, Azure OpenAI, Azure Kubernetes Service, Azure Functions, and Cosmos DB
• Knowledge of modern artificial intelligence frameworks including retrieval-augmented generation, vector databases, orchestration frameworks, and observability tools
• Familiarity with emerging artificial intelligence ecosystems and agentic architectures
• Experience scaling engineering teams and delivering highly available enterprise platforms

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.