60 Epicor Software Customer Success Manager Jobs Hiring Near You

• Plan, design, develop, and test complex software systems and enterprise applications.
• Provide technical leadership for architecture, system design, code quality, scalability, reliability, performance, and security.
• Design and support AI-enabled capabilities that improve product functionality, workflow automation, and customer experiences.
• Partner closely with Product Management, QA, DevOps, Security, and Engineering teams to meet release, quality, and operational objectives.
• Review technical designs and guide key engineering decisions across teams and initiatives.
• Mentor senior developers and contribute to the growth and development of engineering talent.
• Recommend and implement engineering best practices that improve maintainability, performance, software quality, and developer productivity.
• Evaluate emerging technologies and industry trends, helping determine practical applications that support product innovation and business goals.
• Drive modern software engineering approaches that support scalability, reliability, and long-term product success.
• Contribute to technical roadmaps and help define standards for enterprise-scale software development.

• 10+ years of progressive software engineering experience with a strong foundation in software architecture and system design.
• 4+ years of specialized or industry experience.
• Experience designing, building, and delivering enterprise-scale software products and platforms.
• Advanced knowledge of modern software development practices, object-oriented design principles, and scalable application architecture.
• Strong understanding of AI-enabled software development, including Generative AI concepts, AI service integration, model and API consumption, and responsible AI practices.
• Experience designing and delivering cloud-native solutions using AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Deep knowledge of microservices architecture, distributed systems, API design, and event-driven development patterns.
• Experience implementing CI/CD pipelines, automated testing strategies, DevOps or DevSecOps practices, and release automation.
• Familiarity with containerization and orchestration technologies such as Docker and Kubernetes.
• Strong analytical thinking, problem-solving, communication, collaboration, and technical leadership skills.
• Proven ability to mentor engineers, influence technical direction, and drive engineering excellence across teams.
• Bachelor's degree or equivalent combination of education and experience.

• Experience leveraging AI tools and frameworks to improve software development efficiency and accelerate product innovation.
• Knowledge of agentic AI frameworks and emerging AI-powered development patterns.
• Experience with Model Context Protocol (MCP) and AI integration frameworks.
• Familiarity with AI coding assistants and modern developer productivity tools.
• Passion for evaluating and adopting emerging technologies that create business value and enhance customer outcomes.
• Experience helping organizations establish engineering standards, best practices, and technical governance models.

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.