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60 Epicor Software Customer Service Representative Jobs Hiring Near You

Epicor

Customer Operations Manager

Austin, TX · On-site

$71K - $114K/yr

As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations ... reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are ...

Epicor

Customer Operations Manager

Dublin, GA

$71K - $114K/yr

As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations ... reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are ...

Epicor

Consulting Services Consultant | EDI

OR · On-site +1

$94K - $151K/yr

Customer centric, results oriented, self-starter, and able to work independently * Strong listening ... reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are ...

Epicor

Consulting Services Consultant | EDI

OR · On-site +1

$94K - $151K/yr

... Epicor Kinetic while managing ongoing customer needs. We are seeking applicants who bring strong ... From software engineers who command the latest AI technology to business development reps who help ...

Epicor

Account Manager | Lumber & Building Supply

OR · On-site +1

... Epicor software and services. This is a proactive sales role. Successful AMs know their customers ... From software engineers who command the latest AI technology to business development reps who help ...

Epicor

Associate Presales Solution Engineer | Retail

OR · On-site +1

$62K - $100K/yr

Act as a technical resource and liaison between the sales force and customer. * Act as a liaison ... reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are ...

Epicor

Technical Application Specialist

Vernon, BC · Hybrid

Provide functional application training to customers on Epicor products. * Troubleshoot and ... Excellent verbal and written communication skills in English, with a customer service focus.

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Business Development Representative

Epicor

Minneapolis, MN • Hybrid

$46K - $70K/yr

Full-time

Re-posted 18 days ago

Job description

Business Development Representative

Join Epicor as a Business Development Representative! The Business Development Representative builds relationships, generates and cultivates business leads and sets onsite appointments for outside sales team. Responsible for achieving quota on a monthly, quarterly and annual basis.

What you will be doing:

  • Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. 'Warm' is defined a prospect who has responded to a marketing campaign.

  • Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).

  • Engages with mid sized to large businesses and relevant roles (C-Level).

  • Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company's revenue objectives.

  • Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.

  • Conducts market research to be followed up by the Territory Managers in the field.

  • Continuously learns our applications/value proposition/differentiation in order to enhance conversations.

  • Responsible for entering data into our customer relationship management software.

What you will likely bring:

  • Excellent phone voice, manner, written, and verbal communications skills required

  • Ability to field questions from prospects and customers about the company, products, services, implementation

  • Leadership experience and a desire to move into future leadership roles

  • Preferred telephone sales experience, or solution selling experience in the software industry

  • Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus

  • Involvement in attaining quota goals and a proven track record is preferred

  • Bachelor's degree preferred

  • Bachelors degree in business management, marketing preferred

  • 1 year or more of customer service, call center or inside sales experience

  • 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)

  • Knowledge of marketing and sales

*This position will have a tentative start date of Monday, September 14th

#LI-KT1 #LI-HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.


Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $46,000 USD Maximum: $70,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Kevin Towers

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