... by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review ...
1 Encore Jobs Hiring in Indiana
... by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review ...
Encore Jobs Information
What is it like to work at Encore?
Encore is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.
Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.
Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.
What makes Encore an attractive place to work?
Encore is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative atmosphere, with opportunities for employees to contribute to projects and share knowledge with colleagues. Working at Encore offers a chance to be part of a dynamic team, where individuals can grow professionally, develop new skills, and make meaningful contributions to the company's success.
Do workers at Encore Global get paid breaks?
Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.
62% of people say they don’t get paid breaks.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Encore Global pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.
At Encore Global, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 99 people who took the Breakroom Quiz between June 2025 and June 2026.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 99 people who took the Breakroom Quiz between June 2025 and June 2026.
Do part-time workers get paid time off at Encore Global?
Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Encore Global affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.
87% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Encore Global?
Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people say they get paid time off.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
- 73% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 4% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Encore Global worry about hours?
Some people worry about getting enough hours.
66% of people report they worry about getting enough hours.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.
66% of people report they worry about getting enough hours.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Encore Global workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 95 people who took the Breakroom Quiz between June 2025 and June 2026.
42% report that they don’t have enough control over which shifts they work.
Based on data from 95 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Encore Global workers to change shifts?
Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to get time off at Encore Global?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
80% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Encore Global managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Encore Global spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Encore Global?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 90 people who took the Breakroom Quiz between July 2025 and July 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 90 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Encore Global job good for students?
Most students say this is a bad place to work if you’re studying.
80% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between November 2025 and January 2026.
80% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between November 2025 and January 2026.
Is working at Encore Global good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 29 people who took the Breakroom Quiz between February 2025 and May 2026.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 29 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at Encore Global feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Encore Global get to take their breaks without interruption?
Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
36% of people report that their breaks get interrupted.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Encore Global?
Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.
66% of people say they often feel stressed out at work.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Encore Global enjoy their jobs?
Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Encore Global recommend working with their team?
Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Encore Global?
Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.
48% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Encore Global?
Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Encore Global’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Encore Global is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
What are popular cities in Indiana for Encore jobs?
What are the most popular jobs at Encore?
What are the most popular categories at Encore?
Full-time
Posted 21 days ago
Encore Global rating
6.5
Based on 163 frontline employees who took The Breakroom Quiz
19th of 35 rated event venues
Job description
Position Overview
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
Job Qualifications
• Bachelor's Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
• Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
• A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-JM1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
Job Qualifications
• Bachelor's Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
• Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
• A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-JM1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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