Confluent
Confluent

61 Confluent Technical Support Engineer Jobs Hiring Near You

Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of ...

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert engineers in the Technical Support Team! Who are we? Options is the largest global financial technology ...

About the team Paxos Technical Support Engineers work within a highly collaborative, cross-functional team dedicated to supporting our customers and internal teams with world-class technical ...

Technical Support Engineer

New York, NY · On-site

$90K - $125K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

As a Technical Support Engineer, you'll work closely with customers, system administrators, and engineering teams to troubleshoot complex issues, coordinate resolution efforts, and contribute to the ...

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team * Compliance with internal procedures ...

Cadence is a global leader in intelligent system design simulation, and they are seeking a Technical Support Engineer to provide advanced technical support for their Romax software product line. The ...

Showing results 41-60

Confluent Jobs Information

What is it like to work at Confluent?

Confluent is a company that values innovation, collaboration, and customer-centricity, fostering a culture that encourages experimentation and open communication among its employees. The company's structure is organized into agile teams, allowing for flexible work arrangements and opportunities for professional growth, with a focus on delivering high-quality software solutions for real-time data streaming and event-driven applications. Working at Confluent may appeal to candidates who are passionate about technology, data, and innovation, and who are looking for a dynamic and supportive environment that offers opportunities for learning and career advancement.
What other companies are hiring for Technical Support Engineer jobs?
Infographic showing various Technical Support Engineer job openings at Confluent in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 32% Physical, and 68% Remote job distribution.
Technical Support Engineer

Technical Support Engineer

Wise

Austin, TX

Full-time

Posted 19 days ago


Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of an API or acting as the first responder for a major system incident, you are the technical anchor for our partners.

We are looking for a Technical Support Engineer to join our Integration Success Team and scale our servicing capabilities for the Wise Platform in North America. You will be part of a global, 24/5 team-spanning Austin, Tallinn, and Singapore-dedicated to maintaining the highest quality and reliability for our partners' technical integrations.

Your Mission:

  • Multi-Channel Troubleshooting: Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in to resolve critical issues in real-time.

  • Technical Deep-Diving: Develop a deep expertise in Wise API and SWIFT products. You will independently test and debug REST APIs, interpret system logs, and query databases to trace issues back to their source.

  • Incident Response: Act as the calm, decisive first responder during major technical incidents, navigating high-severity escalations while coordinating with global engineering and commercial teams.

  • Knowledge Sharing: Capture trends in partner issues and feed this data back to our product and engineering teams to drive proactive platform improvements.

  • Cross-Functional Collaboration: Work alongside global teams to ensure Wise Platform partners have a seamless integration experience and industry-leading assistance.

Qualifications
  • Experience: You have 4+ years of experience in a Technical Support Engineering role within a complex, enterprise-level environment.

  • Technical Chops: You are highly confident in testing and debugging REST APIs, interpreting logs, and querying databases. (Basic knowledge of programming languages like Python or JavaScript is a strong plus).

  • Multi-Channel Communication: You are comfortable and articulate when supporting enterprise clients via email, chat, and live phone/video calls.

  • Incident Management: You are cool under pressure. You have experience handling high-severity incidents, managing multiple priorities, and setting clear expectations with stakeholders during outages.

Additional Information
  • Schedule Flexibility: You are comfortable working a standard 9-to-5 schedule that includes a once a month on-call rotation for weekend and holiday coverage.
  • Location: You are located in (or willing to relocate to) the Austin, Texas area.

  • Work Authorization: You must be legally authorized to work in the United States. Please note that Wise cannot provide future visa sponsorship (e.g., H-1B, Green Card) for this position.

For everyone, everywhere. We're people building money without borders  - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.