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11 Confluent Developer Advocate Jobs Hiring Near You

Metronome

Technical Support Engineer

New York, NY · On-site

$137K - $205.60K/yr

... Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have ... Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.

J&M Group

Solution Architect

Toronto, ON · Hybrid

We want thought leaders that can advocate their vision, who will be excited about creative problem ... What do you need to succeed? • knowledge of Financial Service industry • knowledge of Developer ...

Arcade

Product Marketing Manager

San Francisco, CA

$181.40K/yr

You'll work directly with engineering and product to translate technical depth into narratives that ... and advocate for the customer's perspective in product conversations. Join The Movement We're ...

New

Arcade AI, Inc

Product Marketing Manager

San Francisco, CA · On-site

$181.40K/yr

You'll work directly with engineering and product to translate technical depth into narratives that ... and advocate for the customer's perspective in product conversations. Join The Movement We're ...

New

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Confluent Jobs Information

What are the key skills and qualifications needed to thrive as a Developer Advocate, and why are they important?

To thrive as a Developer Advocate, you need a strong background in software development, excellent communication skills, and a deep understanding of developer communities, often supported by experience in coding and public speaking. Familiarity with programming languages, API documentation tools, and platforms like GitHub, as well as experience with content creation and technical presentations, is highly beneficial. Outstanding Developer Advocates excel in empathy, storytelling, and relationship-building, enabling them to connect authentically with diverse audiences. These skills are critical for bridging the gap between product teams and users, fostering engagement, and driving the adoption of technology solutions.

How does a Developer Advocate typically balance coding responsibilities with community engagement?

Developer Advocates often split their time between writing code—such as building demos, contributing to open source projects, or improving documentation—and engaging with developer communities through conferences, online forums, and workshops. Finding the right balance can be challenging, as both technical output and strong communication are essential. Many teams encourage Advocates to allocate specific days or hours to focus on coding, while reserving other time for outreach, feedback collection, and content creation. This structure helps Developer Advocates stay technically sharp while remaining deeply connected to their audience and the broader community.

What is a Developer Advocate?

A Developer Advocate is a professional who acts as a bridge between a company that creates technology products and the developer community that uses them. Their primary role is to help developers understand, use, and succeed with the company's products by creating resources, giving talks, writing documentation, and gathering feedback. Developer Advocates also represent the needs and opinions of the developer community within their organization to help shape product direction. Ultimately, they work to build trust, foster engagement, and ensure the success of both developers and the product.

What engineering jobs pay 500,000?

Senior software engineers, especially those in specialized fields like machine learning, cloud infrastructure, or cybersecurity, can earn salaries of $500,000 or more, often including bonuses and stock options. High-level roles at large tech companies or startups with significant funding tend to offer compensation at this level, particularly for professionals with extensive experience and advanced skills in programming, system architecture, or leadership.

What is the difference between Developer Advocate vs Developer Evangelist?

AspectDeveloper AdvocateDeveloper Evangelist
Required CredentialsTechnical background, often in software development or engineeringSimilar technical skills, often with marketing or communication experience
Work EnvironmentCollaborates with developers, product teams, and marketingFocuses on community engagement, public speaking, and outreach
Employer & Industry UsageTech companies, startups, open-source projectsTech companies, community organizations, startups

Both roles require strong technical skills and community engagement. While Developer Advocates focus on bridging developers with products through technical content and support, Developer Evangelists emphasize promoting products via public speaking and community events. The roles often overlap but differ mainly in their primary focus: technical advocacy versus marketing outreach.

What is it like to work at Confluent?

Confluent is a company that values innovation, collaboration, and customer-centricity, fostering a culture that encourages experimentation and open communication among its employees. The company's structure is organized into agile teams, allowing for flexible work arrangements and opportunities for professional growth, with a focus on delivering high-quality software solutions for real-time data streaming and event-driven applications. Working at Confluent may appeal to candidates who are passionate about technology, data, and innovation, and who are looking for a dynamic and supportive environment that offers opportunities for learning and career advancement.
What other companies are hiring for Developer Advocate jobs?
What are the most popular jobs at Confluent?
Infographic showing various Developer Advocate job openings at Confluent in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 23% Physical, 5% Hybrid, and 72% Remote job distribution.
Technical Support Engineer

Technical Support Engineer

Metronome

New York, NY • On-site

$137K - $205.60K/yr

Full-time

Posted 23 days ago

Job description

About Us
Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.
Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we're humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic.
You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we've raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We're also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.
About the Role
As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers.
Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap.
What You'll Do
  • Provide technical guidance to customers' developers on best practices for integrating with our APIs and utilizing our functionality.
  • Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team.
  • Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.
  • Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.
Impact You'll Have
  • Through your interactions with individual customers, you will help improve our product for everyone.
  • Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
  • The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.
Qualifications
  • 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
  • Experience working closely with engineering teams and providing technical feedback on customer issues
  • Ability to debug and triage bugs and escalations from customers
  • Can communicate technical capabilities of the product to customers
  • Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
  • Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
  • A mindset of customer empathy and ability to solve challenging problems
Bonus points
  • Experience as an early or founding member of a support team, including building processes from scratch
  • Startup experience and familiarity with scaling a support team
  • Programming experience in one or more of Typescript, Python, or Ruby
  • You have worked on modern enterprise software which is business critical
  • Experience creating knowledge base articles and internal documentation
  • Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
Compensation
The estimated base salary range for this role is $137,000 - $205,600. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We'd love to talk!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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