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CBTS

62 Cbts It Service Delivery Manager Jobs Hiring Near You

CBTS

Solution Lead/Solution Director

Columbus, OH · On-site

$123K - $154K/yr

... managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology ... For more information, please visit www.cbts.com. Solution Lead / Solution Director Full-Time | ...

CBTS

Solution Lead/Solution Director

Dublin, OH · On-site

... managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology ... For more information, please visit . We are seeking a high-impact Solution Lead / Solution Director ...

Sopra Steria USA

$81 - $127/hr

Zur Unterstützung unseres Teams suchen wir erfahrende IT Service Delivery Manager: * Im Bereich Digital Platform Services verantwortest du die Sicherstellung der Serviceleistungen gegenüber unseren ...

Koniag, Inc.

Service Delivery Manager

Washington, DC · On-site

$120K - $133K/yr

Koniag IT Systems, LLC a Koniag Government Services company, is seeking a Service Delivery Manager to support KITS and our government customer Washington, DC. The position is hybrid, requires 1 day ...

AAC

IT Service Manager

Vienna, GA

IT Service Manager Technology and Computer-related Vienna, VA • Full-Time/Regular Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service ...

STACK IT Recruitment

IT Service Coordinator

Toronto, ON · Hybrid

CA$65K - CA$85K/yr

... 're looking for an IT Service Coordinator to join a growing managed IT and cybersecurity ... Manage service requests and tickets, ensuring timely and effective delivery * Coordinate service ...

Burlington

Director of IT Service Delivery

Beverly, NJ · On-site

$205K/yr

Position Overview The Director of IT Service Delivery/Service Management is a pivotal leadership role responsible for end-to-end IT Service Desk, L1/L2 support, managed service providers, and 24x7 ...

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Solution Lead/Solution Director

CBTS

Columbus, OH • On-site

$123K - $154K/yr

Full-time

Re-posted 25 days ago

Job description

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions-including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
Solution Lead / Solution Director
Full-Time | Senior Level
Columbus, OH • Chicago, IL • Cincinnati, OH • Dallas, TX • Phoenix, AZ (Flexible/Hybrid)
About the Role
We are seeking a high-impact Solution Lead / Solution Director to shape, win, and lead complex, multi-tower services engagements and enterprise transformation programs. This is a strategic, client-facing role at the center of our growth-where business outcomes, technology strategy, and commercial innovation intersect.
You'll partner closely with Account Executives, presales, and delivery leaders to originate and close large-scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems.
This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large-scale services organizations who thrive in ambiguous, high-value pursuits and bring an outcome-driven, services-first mindset.
At the Solution Director level, you'll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization.
What You'll Do
Shape & Win Strategic Opportunities
  • Partner early with Account Executives to identify and shape high-value pursuits
  • Lead consultative discovery to uncover business drivers and transformation opportunities
  • Define solution visions that connect technology investments to measurable outcomes
  • Own end-to-end pursuit leadership from engagement through close

Executive Engagement
  • Build trusted advisor relationships with CIOs, CTOs, and senior business leaders
  • Lead outcome-focused conversations beyond technology
  • Deliver compelling executive-level presentations and storytelling

Services-Led Solution Design
  • Orchestrate integrated solutions across Professional Services, Managed Services, and partners
  • Ensure solutions are technically sound, operationally viable, and commercially compelling
  • Align architecture, delivery models, and pricing into scalable offerings

Cross-Functional Leadership
  • Lead and align architects, engineers, SMEs, partners, and delivery teams
  • Drive clarity, accountability, and execution across complex pursuits
  • Elevate team performance through coaching and best practices

Commercial & Strategic Impact
  • Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome-based)
  • Balance competitiveness, risk, and profitability
  • Influence portfolio evolution based on client and market demand

Solution Director Scope
  • Lead enterprise-scale transformation programs ($50M+)
  • Translate ambiguity into structured, multi-year engagements
  • Mentor Solution Leads and presales teams
  • Drive consistency and excellence in solutioning organization-wide

Required Qualifications
  • 10-15+ years in Solution Engineering, Architecture, or Technical Sales
  • Proven success leading complex services deals ($5M-$50M+)
  • Strong experience integrating managed and professional services
  • Background in MSP, GSI, or large enterprise services environments
  • Expertise in consultative, outcome-based, value-led selling
  • Demonstrated executive presence and influence

Broad experience across:
Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, Data & AI
Strong understanding of:
  • Hybrid cloud architectures and workload placement
  • Modernization strategies (rehost, replatform, refactor)
  • Application and integration architectures (APIs, microservices)
  • Data platforms, analytics, AI, and automation

Managed Services expertise including:
  • SLAs, observability, lifecycle management, continuous optimization
  • Subscription, consumption, and recurring revenue models

Preferred Certifications
  • AWS, Azure, or Google Cloud
  • Networking or Security (e.g., Cisco)
  • Sales methodologies (MEDDICC, Challenger, Value Selling)
  • IT / process frameworks (ITIL, Lean, Six Sigma)

Why Join Us
  • Competitive base salary with performance-based incentives
  • Lead high-visibility, enterprise-scale transformation initiatives
  • Access to a robust partner ecosystem and co-sell opportunities
  • Dedicated professional development and certification support
  • Flexible work model across multiple U.S. locations
  • Collaborative, growth-oriented culture

We are an equal opportunity employer and are committed to building a diverse and inclusive team.
$123,732 to $154,000 base salary not including bonus
The compensation range in this posting reflects the Company's good-faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate's designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual's experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales-based variable compensation in accordance with applicable plans and role requirements.
#LI-NA1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
The pay range for this role is:
123,000 - 154,000 USD per year (USA)

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