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60 Braze Implementation Manager Jobs Hiring Near You

Braze

Technical Account Manager

San Francisco, CA

$99K - $112K/yr

... Braze's Product team WHO YOU ARE * 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product ...

Braze

Senior AI Success Manager

San Francisco, CA · Hybrid

$157K - $185K/yr

You'll oversee the design and execution of Braze use cases, working closely with customers to ... Work with implementation and data science teams to drive the success of AI use cases with our ...

Braze

Senior AI Success Manager

San Francisco, CA · On-site

$157K - $185K/yr

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and ... Work with implementation and data science teams to drive the success of AI use cases with our ...

Braze

Senior AI Success Manager

Chicago, IL

$157K - $185K/yr

Senior AI Success Manager Chicago At Braze, we have found our people. We're a genuinely ... Work with implementation and data science teams to drive the success of AI use cases with our ...

Braze

Technical Account Manager

Austin, TX

$99K - $112K/yr

... Braze's Product team WHO YOU ARE * 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product ...

Braze

Senior Account Manager, Enterprise

Chicago, IL · On-site

$90K - $100K/yr

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and ... Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing * Coordinate ...

Braze

Senior Account Manager, Enterprise

New York, NY · On-site

$90K - $100K/yr

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and ... Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing * Coordinate ...

Braze

Senior Account Manager, Enterprise

Chicago, IL

$90K - $100K/yr

WHAT WE'RE LOOKING FOR As part of the Braze Enterprise Sales Team, you will partner with Enterprise ... Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing

Braze

Senior Account Manager, Enterprise

New York, NY

$90K - $100K/yr

WHAT WE'RE LOOKING FOR As part of the Braze Enterprise Sales Team, you will partner with Enterprise ... Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing

Braze

Senior Account Manager, Enterprise

Austin, TX

$90K - $100K/yr

WHAT WE'RE LOOKING FOR As part of the Braze Enterprise Sales Team, you will partner with Enterprise ... Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing

Braze

Senior Site Reliability Engineer II

Austin, TX · Hybrid

$156K - $279K/yr

... Braze's engineering teams * Manage incidents: * Be on a PagerDuty rotation to respond to ... specific implementations * Have an urge to collaborate, document, and deliver quickly

Braze

Senior Site Reliability Engineer II

Chicago, IL · Hybrid

$156K - $279K/yr

... Braze's engineering teams * Manage incidents: * Be on a PagerDuty rotation to respond to ... specific implementations * Have an urge to collaborate, document, and deliver quickly

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Braze Jobs Information

What is it like to work at Braze?

Braze is a technology company that prioritizes innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's structure is organized into cross-functional teams, allowing employees to work closely with colleagues from various departments, such as product, engineering, and customer success, to drive product development and customer satisfaction. Braze's headquarters is located in New York City, with additional offices in other locations worldwide, offering a diverse and global work experience.

Working at Braze may appeal to individuals who are passionate about developing cutting-edge technology and are eager to contribute to a company that helps businesses build meaningful relationships with their customers through personalized, omnichannel engagement.
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Infographic showing various Implementation Manager job openings at Braze in the United States as of May 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.
Technical Account Manager

Technical Account Manager

Braze

San Francisco, CA

$99K - $112K/yr

Other

Posted 25 days ago

Job description

WHAT YOU'LL DO
 
As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.
 
Your focus will be to drive value, retention, and adoption of Braze's product through the customer lifecycle, acting as the technical counterpart between Braze and your client's product and engineering team. You will be responsible for understanding your customer's needs and proactively driving forward technical initiatives that help your customers achieve their business goals.
 
You'll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.
 
This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze's most advanced customers.
  • You'll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity
  • Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
  • Facilitate conversations regarding the customers' desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
  • Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
  • Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education
  • Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management
  • Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers' unique requirements to Braze's Product team
WHO YOU ARE
  • 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
  • 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming
  • You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems
  • You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment
  • You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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