BECU
BECU

45 Becu Customer Service Representative Jobs Hiring Near You

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

... BECU's products and services. Your work will help shape the future of our digital experience ... You'll use analytics, customer behavior patterns, and performance data to identify opportunities ...

Verbal and written skills to effectively communicate and provide customer service. JOIN THE JOURNEY ... BECU is an equal opportunity employer. All qualified applicants will receive consideration for ...

At BECU, compensation decisions are determined using factors such as relevant job-related skills ... Prepare teams to deliver products and services with a security-first mindset while aligning with ...

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

Showing results 41-45

BECU Jobs Information

Do workers at BECU get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does BECU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

At BECU, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from BECU affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at BECU?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 92% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at BECU worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do BECU workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for BECU workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at BECU?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do BECU managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at BECU spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at BECU?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at BECU good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BECU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at BECU?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BECU recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at BECU?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at BECU?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think BECU’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how BECU is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Becu?

Infographic showing various Customer Service Representative job openings at Becu in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 41% Physical, 1% Hybrid, and 58% Remote job distribution.

$21.65 - $24.23/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


BECU rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.


You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.


PAY RANGE

The Target Pay Range for this position is $21.65-$24.23 hourly. The full Pay Range is $21.65-$28.65 hourly. hourly.

BENEFITS - because people helping peoplestarts with supporting you

  • 401(k) Company Match (up to 3%)

  • 4% annual contribution to your 401(k) by BECU

  • Medical, Dental and Vision (family contributions as well)

  • PTO Program + Exchange Program

  • Tuition Reimbursement Program

  • BECU Cares volunteer time off + donation match

COMPENSATION TRANSPARENCY

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:

  • Teller: $21.65 - $22.00 per hour

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

IMPACT YOU'LL MAKE:

The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience.

WHAT YOU'LL DO:

  • Deliver Exceptional Service:Provide prompt, professional service while helping members with transactions, account needs, questions, and solutions.
  • Build Member Relationships:Identify member needs and connect them with products, services, and digital banking solutions that support their financial goals while contributing torelationship-buildingand service goals.
  • Process Transactions Accurately:Handle deposits, withdrawals, check cashing, and other transactions while following compliance, security, and operational standards.
  • Support Team Success:Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement efforts, and help create an outstanding member experience.

WHAT YOU'LL GAIN

  • The opportunity to make a meaningful impact on members' financial well-being.
  • Experience across member service, financial transactions, and relationship building.
  • Ongoing training, coaching, and career development opportunities.
  • A collaborative culture focused on growth, teamwork, and continuous improvement.

About This Role & Schedule Expectations:

  • Position Location: Tukwila Financial Center (TFC)
  • Training Location: Tukwila Financial Center (TFC)
  • One-Year Commitment: All Retail new hires are expected to remain in this role and schedule for a minimum of one year before pursuing other opportunities within BECU.
  • Full-Time Training Requirement: Although this is a part-time position, the first five weeks of paid training require full-time availability.
  • Schedule Flexibility Required: After training, Tellers work 24 hours per week. Specific weekday hours will vary based on business needs, and availability every Saturday is a core expectation of the role.

Training Schedule:

  • First 5 weeks, Monday-Friday
  • Full-time paid training from 9:00 AM-5:45 PM

Post-Training Schedule:

  • 24 hours per week
  • Monday-Friday shifts between 8:00 AM-6:30 PM, based on business needs
  • Every Saturday from 8:45 AM-1:30 PM

QUALIFICATIONS:

Minimum Qualifications:

  • Typically requires High School Diploma or associated Certification (GED).
  • 1 year of customer service or relevant experience.

Desired Qualifications:

  • Teller or cash handling experience.
  • Spanish language fluency highly desirable.
  • Strong attention to detail and accuracy in handling transactions.
  • Experience in promoting and selling financial products or services.
  • Knowledge of regulatory requirements related to financial transactions.
  • Successful completion of in-house teller training program.
  • Proficient math skills, with the ability to process account transactions accurately.
  • Ability to multitask.
  • Good verbal and written communication skills.
  • Good interpersonal skills to ensure professional handling of member concerns.
  • Ability to work independently and as a team member, using discretion and sound judgment.
  • Additional hours as necessary to accomplish objectives and goals.
EEO Statement:


BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.


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