27 Becu Customer Service Representative Jobs Hiring Near You

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $54,800.00-$66,800.00 annually. The full Pay Range is $45,032.00 - $79,100.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS - because people helping peoplestarts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU'LL MAKE:

The Sr Mortgage Advisor role is all about using your skills to connect with members and brokers, not just to sell mortgage loan products, but to create a lasting positive impact on our members and in BECU's journey. Your contributions and the deepening of mortgage sourcing and member relationships are the driving force behind the growth and success of BECU. It's not just about ticking off tasks on a list; it's about driving significant and positive change in BECU, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL DO:

• Create meaningful mortgage solutions: You'll connect with members in person and through brokers, focusing on more than just selling mortgage loan packages. Your role will involve understanding their needs, offering the right solutions, and building long-lasting relationships.

• Build and maintain strong relationships: You will be the first point of contact for mortgage products and services, working to deepen relationships with agents, builders, and other professionals. Your ability to create and deepen mortgage sourcing relationships is essential for the success of BECU's expansion markets.

• Generate new mortgage relationships: Prospecting and lead generation will be a key part of your role, with a focus on creating new mortgage relationships to drive BECU's growth.

• Contribute to individual and team goals: Your role goes beyond just selling; it involves contributing to the overall goal attainment, coaching and developing referral generation, and enhancing the member experience.

• Represent BECU in the community: Actively participating in community organizations and events to generate new mortgage business and educate others about the benefits of BECU's mortgage products and services.

• Serve as an escalation point: Being a direct point of contact for member issues and concerns, demonstrating the value and support BECU offers.

• Moderate travel required

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

• Opportunity to make a significant, positive change in BECU's journey

• The chance to be part of a collaborative and innovative team

• Your ideas and contributions will fuel the growth and success of BECU

• Elevate your career, skills, and future

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree or equivalent work or education related experience

• Minimum 3 years of mortgage loan sales experience, self-generating mortgage volume of $12 million or greater annually

• Compliance with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO)

Desired Qualifications:

• Expert relationship management, problem resolution, and customer service skills

• Strong sales, prospecting, and follow-up skills

• Proficient math skills, with a high degree of accuracy including the ability to perform complex income analysis

• Proficient verbal and written skills to effectively communicate in the English language

THE BECU MORTGAGE DIFFERENCE:

Want to use your talent and passion as a loan officer to serve your community in a place where you can really be yourself? Then consider a career with BECU. BECU is a full-service lender and you'll get the chance to work on a variety of loan products that no other lender offers and still close on time! You're empowered to operate at your best because you won't need to compete on business or volume. Our managers are here to fully support your success and our members.

Ending every day with the satisfaction of making a difference in people's lives is rewarding; but we have even more ways to reward you. In addition to your pay which includes monthly commissions, your benefits and perks really add up: BECU offers a 401k plan, annual bonus plan, a wide range of health and wellness benefits, generous PTO and community time off, reimbursements for apparel, mileage, and more. You'll also get the support you need to succeed, as well as opportunities to learn, grow, and move within the business.

No pressure but we are sure you'll love it here, just being you.

JOIN THE JOURNEY:

Ready to make a significant impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust organizational landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.