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39 Becu Customer Service Jobs Hiring Near You

BECU

Contact Center Associate

OR · On-site +1

$21.78 - $26.63/hr

BECU Cares volunteer time off + donation match Impact You'll Make As a Contact Center Associate ... Minimum 2 years of customer service experience required. Preferred * 1 year of contact center ...

BECU

Contact Center Associate

$21.78 - $26.63/hr

BECU Cares volunteer time off + donation match Impact You'll Make As a Contact Center Associate ... Minimum 2 years of customer service experience required. Preferred * 1 year of contact center ...

BECU

Sr Mortgage Advisor - Vancouver/Portland

OR · On-site +1

$45K/yr

Expert relationship management, problem resolution, and customer service skills * Strong sales ... BECU is a full-service lender and you'll get the chance to work on a variety of loan products that ...

BECU

Concierge (Part-Time)

Smokey Point, WA

$21.78 - $26.63/hr

Demonstrate and educate members on BECU's suite of remote services and access tools, enhancing ... Minimum 1 year of experience in sales oriented, financial or retail customer service environment.

BECU

Concierge (Part-Time)

Issaquah, WA · On-site

$21.65 - $31.44/hr

Demonstrate and educate members on BECU's suite of remote services and access tools, enhancing ... Minimum 1 year of experience in sales oriented, financial or retail customer service environment.

BECU

Concierge (Part-Time)

Issaquah, WA · On-site

$21.78 - $26.63/hr

Demonstrate and educate members on BECU's suite of remote services and access tools, enhancing ... Minimum 1 year of experience in sales oriented, financial or retail customer service environment.

BECU

Member Consultant II

Stanwood, WA

$26 - $32.12/hr

BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you ... Utilize product knowledge to provide excellent customer service and sales, including areas of ...

BECU

Member Consultant II

Burlington, WA

$26 - $32.12/hr

BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you ... Utilize product knowledge to provide excellent customer service and sales, including areas of ...

BECU

Member Consultant II

Bainbridge Island, WA

$26 - $32.12/hr

BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you ... Utilize product knowledge to provide excellent customer service and sales, including areas of ...

BECU

Teller - Tukwila Financial Center

Tukwila, WA · On-site

$21.65 - $28.65/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... High School Diploma or associated Certification (GED). * 1 year of customer service or relevant ...

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All JobsBecu Customer Service Jobs

BECU Jobs Information

Do workers at BECU get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does BECU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

At BECU, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from BECU affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at BECU?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 92% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at BECU worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do BECU workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for BECU workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at BECU?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do BECU managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at BECU spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at BECU?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at BECU good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BECU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at BECU?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BECU recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at BECU?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at BECU?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think BECU’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how BECU is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Becu?

    What are the most popular jobs at Becu?

    What are the most popular categories at Becu?

    Infographic showing various Customer Service job openings at Becu in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 41% Physical, 1% Hybrid, and 58% Remote job distribution.

    Contact Center Associate

    BECU

    OR • On-site, Remote

    $21.78 - $26.63/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 23 days ago

    BECU rating

    8.7

    Company rating: 8.7 out of 10

    Based on 24 frontline employees who took The Breakroom Quiz

    Job description

    Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
    Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
    While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.


    You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.


    PAY RANGE

    The Target Pay Range for this position is $21.78-$26.63 hourly. The full Pay Range is $21.65-$31.44 hourly. hourly.

    BENEFITS - because people helping peoplestarts with supporting you

    • 401(k) Company Match (up to 3%)

    • 4% annual contribution to your 401(k) by BECU

    • Medical, Dental and Vision (family contributions as well)

    • PTO Program + Exchange Program

    • Tuition Reimbursement Program

    • BECU Cares volunteer time off + donation match

    Impact You'll Make

    As a Contact Center Associate, you'll support BECU members by managing 70-100 inbound calls a day, resolving inquiries, documenting interactions, and meeting performance metrics for quality, productivity, and satisfaction. Your service and problemsolving skills will help members navigate complex needs while upholding BECU's high service standards.

    Location: Candidates must reside in WA, OR, or ID

    Remote Training: Monday-Friday | 8:00 AM - 4:45 PM PST

    PostTraining: As a Contact Center Associate you are expected to be flexible to work our hours of operation. Contact Center availability needs are:

    Monday-Friday | 7:00 AM - 7:30 PM PST and Saturday | 9:00 AM - 1:30 PM PST

    Schedules are based on business needs; 30day notice provided for shifts outside bid.

    What You'll Do

    • Handle 70-100 inbound calls per day in a fastpaced contact center.
    • Deliver highquality, empathetic service aligned with call quality standards that align with our KPIs of average handle time, quality, and member survey.
    • Resolve member inquiries and escalations using sound judgment and creativity.
    • Able to adapt across multiple credit union functions while leveraging 15-20 systems a day to research and resolve member questions.
    • Meet performance standards for schedule adherence, attendance, and process procedures.
    • Identify opportunities to enhance the member experience.

    Qualifications

    • High School Diploma + 1 year experience in customer service, or Bachelor's Degree.
    • Minimum 2 years of customer service experience required.

    Preferred

    • 1 year of contact center experience.
    • 1 year of financial institution experience.
    • Ability to work a flexible schedule, including evenings and weekends.
    • Comfortable in a highvolume, metrics-driven environment.
    • Successful completion of in-house training program after hire with no missed training sessions.
    • Ability to manage multiple priorities and handle escalated calls with professionalism.

    Why BECU

    • Career growth and development opportunities
    • Supportive, collaborative team culture
    • Opportunity to make a meaningful impact for members every day

    Apply today and grow your career with BECU.

    EEO Statement:


    BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    What BECU employees say

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