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39 Becu Customer Service Jobs Hiring Near You

BECU

Member Consultant II

Bainbridge Island, WA · On-site

$26 - $28/hr

BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you ... Utilize product knowledge to provide excellent customer service and sales, including areas of ...

BECU

Member Consultant II

Stanwood, WA · On-site

$26 - $28/hr

BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you ... Utilize product knowledge to provide excellent customer service and sales, including areas of ...

BECU

Collection & Recovery Support Specialist

Tukwila, WA · Hybrid

$26.35 - $32.12/hr

Verbal and written skills to effectively communicate and provide customer service. JOIN THE JOURNEY ... BECU is an equal opportunity employer. All qualified applicants will receive consideration for ...

BECU

Teller - Tukwila Financial Center

Tukwila, WA · On-site

$21.65 - $24.23/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... High School Diploma or associated Certification (GED). * 1 year of customer service or relevant ...

BECU

Teller - Gig Harbor

Gig Harbor, WA · On-site

$21.65 - $24.23/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... High School Diploma or associated Certification (GED). * 1 year of customer service or relevant ...

BECU

Sr Business Support Assistant

Tukwila, WA · On-site

$38.56 - $47.02/hr

... BECU's commitment to service. You'll be a trusted first point of contact for incoming business ... Manage data input and reporting within the CRM to support Relationship Managers and their member ...

BECU

Staff Operations Engineer - Cloud Networking

OR · On-site +1

$121K - $225K/yr

At BECU, compensation decisions are determined using factors such as relevant job-related skills ... Prepare teams to deliver products and services with a security-first mindset while aligning with ...

BECU

Marketing Manager - Web Optimization

Tukwila, WA · On-site +1

$82K - $154K/yr

... BECU's products and services. Your work will help shape the future of our digital experience ... You'lluse analytics, customer behavior patterns, and performance data to identifyopportunities for ...

BECU

Teller - Everett Financial Center

Everett, WA · On-site

$21.65 - $24.23/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

BECU

Teller (Part-Time)

Tukwila, WA · On-site

$21.65 - $28.65/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

BECU

Teller (Part-Time)

Tukwila, WA · On-site

$21.65 - $24.23/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

BECU

Staff Operations Engineer - Cloud Networking

$121K - $225K/yr

At BECU, compensation decisions are determined using factors such as relevant job-related skills ... Prepare teams to deliver products and services with a security-first mindset while aligning with ...

BECU

Marketing Manager - Web Optimization

Tukwila, WA · On-site

$82K - $154K/yr

... BECU's products and services. Your work will help shape the future of our digital experience ... You'll use analytics, customer behavior patterns, and performance data to identify opportunities ...

BECU

Teller - Everett Financial Center

Everett, WA · On-site

$21.65 - $28.65/hr

BECU Cares volunteer time off + donation match COMPENSATION TRANSPARENCY We believe in fair and ... customer service or relevant experience. Desired Qualifications: * Teller or cash handling ...

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All JobsBecu Customer Service Jobs

BECU Jobs Information

Do workers at BECU get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does BECU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

At BECU, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from BECU affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at BECU?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 92% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at BECU worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do BECU workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for BECU workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at BECU?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do BECU managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at BECU spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at BECU?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at BECU good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BECU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at BECU?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BECU enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BECU recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at BECU?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at BECU?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think BECU’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how BECU is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Becu?

    What are the most popular jobs at Becu?

    What are the most popular categories at Becu?

    Infographic showing various Customer Service job openings at Becu in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 41% Physical, 1% Hybrid, and 58% Remote job distribution.

    Member Consultant II

    BECU

    Bainbridge Island, WA • On-site

    $26 - $28/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 16 days ago

    BECU rating

    8.7

    Company rating: 8.7 out of 10

    Based on 24 frontline employees who took The Breakroom Quiz

    Job description

    Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
    Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
    While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.
    You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.
    PAY RANGE
    The Target Pay Range for this position is $26.00 - $32.12 hourly.
    BENEFITS - because people helping people starts with supporting you
    • 401(k) Company Match (up to 3%)
    • 4% annual contribution to your 401(k) by BECU
    • Medical, Dental and Vision (family contributions as well)
    • PTO Program + Exchange Program
    • Tuition Reimbursement Program
    • BECU Cares volunteer time off + donation match

    IMPACT YOU'LL MAKE:
    As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address members' consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services.
    Compensation Transparency:
    We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:
    • Member Consultant: $26.00 - $28.00 per hour

    Offers are often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.
    About This Role & Pod Expectations:
    This role is part of a pod (a group of nearby branches) within BECU's Soundview District. Additional details provided if moved forward in the hiring process.
    • Pod Branches: Silverdale, Bainbridge Island
      • Location support based on business needs
    • Rotation Required: You'll work across all POD branches for up to your first year or more - this is a core expectation of the role
    • One-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECU
    • Training: Training will include travel to the Tukwila Financial Center
    • Travel Required: The ability to commute between branches & training location is required
    • Flexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs

    Training Schedule:
    • 12 weeks, Monday-Friday
    • Variable shifts between 8:00 AM - 6:30 PM

    Post-Training Schedule:
    • Variable shifts between Monday-Friday: 8:00 AM - 6:30 PM
    • Up to 3 Saturdays per month: 8:30 AM - 1:30 PM

    WHAT YOU'LL DO:
    Exceptional Member Experience and Sales Consultation:
    • Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
    • Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member's needs are fulfilled.
    • Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

    WHAT YOU'LL GAIN:
    • Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities.
    • Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments.
    • Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources.

    QUALIFICATIONS:
    Minimum Qualifications:
    • Bachelor's Degree or equivalent related experience
    • Minimum two years of experience in a sales-oriented, financial, or retail environment

    Desired Qualifications:
    • One year of experience in a financial institution
    • Spanish language fluency highly desirable
    • Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
    • Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously
    • Ability to successfully complete 12-week in-house training program after hire
    • Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
    • Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered.
    • Proficient verbal and written communication skills to enable daily communication with Members
    • Problem resolution, negotiating, organization, multi-tasking and peer coaching skills
    • Ability to work flexible shifts

    JOIN THE JOURNEY
    Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.
    Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney
    EEO Statement:
    BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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