Account Manager
Houston, TX · On-site
Working closely with BASF teams including Technical Service/Engineering, Supply Chain, and Marketing & Product Management to coordinate resources and deliver integrated customer-focused solutions.
23 Basf Customer Service Representative Jobs Hiring Near You
Account Manager
Houston, TX · On-site
Working closely with BASF teams including Technical Service/Engineering, Supply Chain, and Marketing & Product Management to coordinate resources and deliver integrated customer-focused solutions.
Process Technician
Chattanooga, TN · On-site
BASF Corporation Posting Location: Country: United States Requisition ID: 117849 Field: Production ... As the world's leading chemical company, we help our customers in nearly every industry meet the ...
Process Technician
Chattanooga, TN · On-site
BASF Corporation Posting Location: Country: United States Requisition ID: 117849 Field: Production ... As the world's leading chemical company, we help our customers in nearly every industry meet the ...
Maintenance Planner
Greenville, OH · On-site
BASF's Coatings division is a global expert in the development, production and marketing of ... customers, and neighbors. Knowledge of OSHA PSM regulations, ASME codes, and API codes is important.
Maintenance Planner
Greenville, OH · On-site
BASF's Coatings division is a global expert in the development, production and marketing of ... customers, and neighbors. Knowledge of OSHA PSM regulations, ASME codes, and API codes is important.
BASF Jobs Information
Do workers at BASF get paid breaks?
Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
88% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
Does BASF pay people when they’re sick?
Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.
At BASF, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from BASF affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.
100% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at BASF?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
91% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and May 2026.
- 28% of people with changing schedules find out their shifts one week or less ahead of time.
- 22% of people with changing schedules find out their shifts two weeks ahead of time.
- 11% of people with changing schedules find out their shifts three weeks ahead of time.
- 39% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers at BASF worry about hours?
Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and May 2026.
93% of people report they don’t worry about getting enough hours.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and May 2026.
Do BASF workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it for BASF workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to get time off at BASF?
Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.
93% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.
Do BASF managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
Do jobs at BASF spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and May 2026.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to take sick days at BASF?
Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at BASF good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at BASF feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at BASF get to take their breaks without interruption?
Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.
73% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at BASF?
Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.
62% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at BASF enjoy their jobs?
Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
74% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at BASF recommend working with their team?
Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at BASF?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
67% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get support to advance at BASF?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think BASF’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how BASF is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and May 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Basf?
What are the most popular categories at Basf?
BASF rating
8.5
Based on 80 frontline employees who took The Breakroom Quiz
17th of 90 rated chemical manufacturers
Job description
Now hiring! Account Manager
Houston, TX (Remote)
Company vehicle offered
We are looking for an Account Manager to join our Performance Chemicals team in Houston, TX.
Come create chemistry with us!
As an innovative partner, BASF's Performance Chemicals division offers chemicals for various customer industries, such as plastics, automotive, refining, lubricants, oilfield and mining. Our highly qualified and experienced team with outstanding market knowledge as well as our innovation platform and application know-how ensure our technological competence to provide excellent solutions to our customers.
As an Key Account Manager - Refinery Catalysts, you will serve as the primary commercial and technical interface between BASF and refinery customers. You will be responsible for driving profitable growth, strengthening strategic partnerships, and delivering measurable value through catalyst solutions and services.
This role blends technical expertise, commercial leadership, and relationship management to support refinery performance, reliability, and profitability
As a Account Manager, you create chemistry by...
If you...
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive Pay Range for this role is $150000 - $190000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
Houston, TX (Remote)
Company vehicle offered
We are looking for an Account Manager to join our Performance Chemicals team in Houston, TX.
Come create chemistry with us!
As an innovative partner, BASF's Performance Chemicals division offers chemicals for various customer industries, such as plastics, automotive, refining, lubricants, oilfield and mining. Our highly qualified and experienced team with outstanding market knowledge as well as our innovation platform and application know-how ensure our technological competence to provide excellent solutions to our customers.
As an Key Account Manager - Refinery Catalysts, you will serve as the primary commercial and technical interface between BASF and refinery customers. You will be responsible for driving profitable growth, strengthening strategic partnerships, and delivering measurable value through catalyst solutions and services.
This role blends technical expertise, commercial leadership, and relationship management to support refinery performance, reliability, and profitability
As a Account Manager, you create chemistry by...
- Acting as the face of BASF to assigned refinery clients, building multi-level relationships across operations, technical, procurement, and leadership teams, while developing and executing account strategies focused on growth, retention, and value creation.
- Achieving annual sales targets, margin goals, and market share objectives through contract negotiations, pricing strategy, commercial agreements, accurate sales forecasting, pipeline management, and CRM maintenance.
- Applying knowledge of FCC, hydroprocessing, and refining catalyst technologies to support customer operations through catalyst performance reviews, economic value assessments, technical presentations, and recommendations that translate technical results into economic and operational benefits.
- Overseeing implementation and performance of catalyst programs, including trials, new product introductions, performance tracking and reporting, troubleshooting, optimization, and coordination of internal and external stakeholders to ensure high-quality execution.
- Leading regular business reviews with customers to review KPIs, performance, and value delivered; align on customer priorities and operational goals; identify risks and growth opportunities; and develop joint continuous improvement plans that strengthen long-term partnerships.
- Working closely with BASF teams including Technical Service/Engineering, Supply Chain, and Marketing & Product Management to coordinate resources and deliver integrated customer-focused solutions.
- Monitoring refinery market trends, customer strategies, and competitive activity to provide insights that support pricing, product positioning, and growth strategy.
If you...
- Hold a Bachelor's degree in Engineering, with Chemical Engineering preferred, or a related field.
- Bring a minimum of 5 years of experience in chemical engineering, preferably within the refinery or chemical industry, with a proven track record managing large accounts and driving business growth.
- Preferred: Have experience within catalysts or related industries to support customer engagement and technical understanding, as well as 3+ years in account management or sales.
- Demonstrate a strong technical understanding of refinery processes.
- Possess excellent communication and interpersonal skills to build relationships with clients and internal teams.
- Have strong analytical, negotiation, problem-solving, and organizational skills, including the ability to analyze market trends and customer needs, develop strategic sales plans, and manage multiple accounts simultaneously.
- Are proficient with MS Office, CRM software, and other sales management tools.
- Are willing to travel up to 50% for customer meetings and industry events as needed.
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
- Flexible work arrangements whenever possible
- Highly competitive retirement savings plan with company match and investment options
- Well-being programs that include comprehensive mental health support for you and your household family members
- Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
- Back-up child and elder care with discount programs for families of all ages and stages
- Mentoring and career development opportunities that allow you to share, learn, and thrive
- Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
- Employee crisis support for when the unexpected happens
- Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive Pay Range for this role is $150000 - $190000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
About BASF
Sourced by ZipRecruiter
BASF Corporation, headquartered in Florham Park, New Jersey, is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has approximately 16,000 employees in North America and had sales of $25.7 billion in 2022. At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. More than 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €87.3 billion in 2022. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S.
Industry
Chemical manufacturing
Company size
10,000+ Employees
Headquarters location
Florham Park, NJ, US
Year founded
1865