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29 Basf Customer Service Representative Jobs Hiring Near You

BASF

OEM Site Service Rep I - Flint MI

Southfield, MI · On-site

OEM Site Service Representative Flint, MI We are looking for a professional like you to join our ... This position supports the daily operation of BASF products in Customer Automotive Assembly Plants ...

BASF

Customer Site Service Manager

Southfield, MI · On-site

Customer Site Service Manager (CSSM) Southfield, MI BASF Coatings LLC is seeking a Customer Site ... Supervise 6 direct reports holding the job titles of Field Technical Service Representatives. Job ...

BASF

Senior Quality Specialist

Greenville, OH · On-site

$76K - $104.60K/yr

... Tolls, CSR, etc. * Minimum 3 years' experience working as a Black Belt Create your own chemistry with you@BASF At BASF, you will have the chance to do meaningful work towards building a more ...

BASF

Foreign Trade Specialist

Houston, TX · On-site

... representing the world's largest chemical markets. Together, let us keep the heart beating one ... Each customer, each person, and each relationship count at BASF. As the "face of BASF," our ...

BASF

Industrial Hygienist

Palmyra, MO · On-site

BASF's Agricultural Solutions division connects innovation, customers, partners and agricultural ... represent the site and BASF at meetings with federal and state regulatory agencies. * Are able to ...

BASF

Senior Supply Chain Planner

Houston, TX · On-site

$28.25 - $38.25/hr

At BASF, we create chemistry through the power of connected minds. As the world's leading chemical ... in support of customer service goals, inventory targets, and manufacturing efficiencies.

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BASF Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

Do workers at BASF get paid breaks?

Yes. Most people get paid breaks.
87% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.

Does BASF pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

At BASF, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from BASF affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at BASF?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 41% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at BASF worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and May 2026.

Do BASF workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for BASF workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at BASF?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

Do BASF managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at BASF do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
98% of people report that they don’t do extra unpaid work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at BASF?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

Is working at BASF good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at BASF feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at BASF get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Is it stressful to work at BASF?

Some people feel stressed out here.
59% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at BASF enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at BASF recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at BASF?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at BASF?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think BASF’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how BASF is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Basf?
What are the most popular categories at Basf?
Infographic showing various Customer Service Representative job openings at Basf in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Technical Service Representative - Minneapolis/St.Paul

Technical Service Representative - Minneapolis/St.Paul

BASF

Minneapolis, MN • On-site

Full-time

Posted 22 days ago

BASF rating

8.4

Company rating: 8.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

18th of 88 rated chemical manufacturers

Job description

Now hiring! Technical Service Representative - Minneapolis/St.Paul
** Field Role: Minneapolis/St.Paul / Company Car provided
Minneapolis, MN
We are looking for a Technical Service Representative to join our Automotive Refinish team in Minneapolis, MN
Come create chemistry with us!
BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world's leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency. At the heart of our business are our people and our trainers who take care of our customers' needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.
Our team is searching for a Technical Service Representative to work with some of the largest Body Shop organizations in the market, through paint application process development, correct application of products through teaching & hands on demonstrations and helping the sales team convert new business. You will work closely with the sales team to make sure our customers are properly trained and supported and can effectively utilize our product offerings. In addition, you will work with the Business Development and Sales team to ensure identified Body Shop KPI's are achieved. The geographical area for this role encompasses the state of Minnesota, specifically focusing on the Minneapolis / St. Paul and surrounding markets.
As a Technical Service Representative - Minneapolis/St.Paul, you create chemistry by...
  • Being responsible for the technical success and ongoing support of BASF's automotive refinish business and products, within the Minnesota market.
  • Making process improvement recommendations that can be highly valuable to our customers.
  • Training and developing our Body Shop and Distribution customers.
  • Helping our customers be more proficient in product application, selling and implementing new products, and generating a positive experience with BASF-branded products.
  • Adding value to our customers through root cause analysis, trouble-shooting technical applications, and color match issues.
  • Participating in the technical aspect of the sales process.

If you...
  • Hold an Associate's or Bachelor's degree (recommended) or High School Diploma (GED)
  • Have at least 5 years of experience training or working hands on with Automotive Coatings materials within the automotive market
  • Are proficient in Microsoft Office tools; CRM expertise is a plus
  • Are able to communicate effectively and know how to collaborate for achievement

Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
  • Flexible work arrangements whenever possible
  • Highly competitive retirement savings plan with company match and investment options
  • Well-being programs that include comprehensive mental health support for you and your household family members
  • Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
  • Back-up child and elder care with discount programs for families of all ages and stages
  • Mentoring and career development opportunities that allow you to share, learn, and thrive
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens
  • Access to our BASF wine cellar, employee discounts, and much more!

About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive Pay Range for this role is $90,000 - $100,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.
A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.
At BASF, we believe that people are the key to our long-term success and that talent is in everyone.
We thrive on giving you the support you need to be your best and fulfil personal ambitions...that's how we create chemistry. #belongatBASF
About BASF
Find out what BASF has to offer as an employer and why you should join our team.
Your application
Here you find anything you need to know about your application and the application process.
Contact us
You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.
Please note that we do not return paper applications including folders. Please submit copies only and no original documents.
Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

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About BASF

Sourced by ZipRecruiter

BASF Corporation, headquartered in Florham Park, New Jersey, is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has approximately 16,000 employees in North America and had sales of $25.7 billion in 2022. At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. More than 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €87.3 billion in 2022. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S.

Industry

Chemical manufacturing

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

1865

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