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60 Asm Research It Operations Manager Jobs Hiring Near You

ASM Research

Software Configuration Analyst

... IT operations, service management, asset management, or configuration management supporting ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Sys Admin - Patching / SCCM

Oak Ridge, TN · On-site

... IT operations support across the Office of Information Management (OIM) and SC mission systems ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Incident Manager, Sr

... 8+ years in IT operations or service management with significant major incident leadership ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

DevOps Engineer

Greenbelt, MD · On-site

$53.50 - $73.25/hr

Bachelor's Degree in Information Technology, Computer Science, other relevant field, or equivalent ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Technical Writer

Experience documenting enterprise IT services (cloud, cybersecurity, IT operations, or ITSM ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

NOC Shift Supervisor

... service delivery management, network operations, NOC, or similar IT operations roles with ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Root Cause Engineer Mid

$101K - $129K/yr

... IT operations, incident/problem management, reliability engineering, or related roles with ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Service Desk Shift Supervisor

Bachelor's degree in IT, Business Administration, Management, or a related field preferred, or ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Problem Manager

Conduct root cause analysis (RCA) on IT infrastructure issues * Develop and implement permanent ... Change Management experience Compensation Ranges Compensation ranges for ASM Research positions ...

ASM Research

Customer Support Lead

Fairfax, VA · On-site

Customer Support Lead Leads enterprise IT support operations to deliver reliable, secure, and high ... management and documentation practices. Compensation Ranges Compensation ranges for ASM Research ...

ASM Research

Hyper-V Administrator - Senior

San Antonio, TX · On-site

$74K - $100K/yr

Considered a technical specialist in a variety of IT administrator disciplines. * Manage Microsoft ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Customer Support Lead

Fairfax, VA · On-site

Customer Support Lead Leads enterprise IT support operations to deliver reliable, secure, and high ... management and documentation practices. Compensation Ranges Compensation ranges for ASM Research ...

ASM Research

Change Management Engineer

Bachelor's degree in an IT-related field (such as Information Technology, Computer Science, or ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Escalation Manager, Junior

... operational environments. * ITIL Foundation or equivalent IT service management training. Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors ...

ASM Research

Citrix Administrator - Senior

Considered a technical specialist in a variety of IT administrator disciplines. * Manage Citrix ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

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ASM Research Jobs Information

Do workers at ASM Research get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Does ASM Research pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

At ASM Research, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from ASM Research affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at ASM Research?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at ASM Research worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to get time off at ASM Research?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

Do ASM Research managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do jobs at ASM Research spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at ASM Research?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Is it stressful to work at ASM Research?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research recommend working with their team?

Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get enough training when they start at ASM Research?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get support to advance at ASM Research?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think ASM Research’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do workers feel well informed about how ASM Research is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for It Operations Manager jobs?
What are the most popular jobs at Asm Research?
What are the most popular categories at Asm Research?
Infographic showing various It Operations Manager job openings at Asm Research in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.

Software Configuration Analyst

ASM Research

Remote

Full-time

Re-posted 23 hours ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services

Job description

The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across infrastructure and application services. The role focuses on collecting, validating, and updating configuration item (CI) records so that the environment's current state is consistently reflected for operational and governance needs.
Working under the direction of senior configuration and service management staff, this position assists with configuration audits, data quality checks, and analysis that enable effective incident, change, and problem management. The analyst helps ensure configuration data can be confidently used for impact analysis, risk assessment, and decision-making across a federal IT environment.
Key Responsibilities
  • Maintain accurate, complete CI records in the CMDB by collecting, verifying, and updating configuration data for infrastructure, applications, and related services.
  • Perform day-to-day CMDB maintenance activities, including creating and updating CIs, reconciling discovery data with manually entered information, and resolving data conflicts.
  • Assist with configuration audits and certifications by comparing CMDB records to actual inventories, documenting discrepancies, and coordinating remediation with owning teams.
  • Use IT service management and CMDB tools to navigate CI structures, run queries and reports, and support impact analysis for incidents, problems, and changes.
  • Review change records and incident tickets to confirm that associated CIs are correctly linked, improving traceability for root cause analysis and risk evaluation.
  • Contribute to CMDB data quality improvement efforts by monitoring metrics such as completeness and correctness and helping implement corrective actions.
  • Follow configuration governance practices, including naming standards, data entry guidelines, and access controls, to protect CMDB integrity and support audit readiness.
  • Collaborate with other ITIL process owners and operations teams to ensure configuration data supports stable, efficient delivery of enterprise IT services in a regulated environment.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline, or equivalent combination of education and experience.
  • 0-3 years of experience in IT operations, service management, asset management, or configuration management supporting enterprise IT services.
  • Foundational understanding of ITIL service asset and configuration management concepts, including CI types, attributes, relationships, and lifecycle states within a CMDB.
  • Hands-on experience using IT service management or CMDB tools to maintain records, perform basic queries, and support incident or change processes.
  • Candidates must have a current secret security clearance or higher.
  • Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to manage multiple tasks in a fast-paced environment.

Preferred Qualifications
  • Experience supporting ServiceNow or another enterprise CMDB implementation, including familiarity with discovery or service mapping data feeds.
  • ITIL Foundation or similar certification demonstrating knowledge of configuration and related ITSM processes.
  • Prior experience working in a federal or highly regulated IT environment with formal change and configuration governance.
  • Exposure to CMDB data quality metrics and reporting to support continuous improvement of configuration data.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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