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What is it like to work at American Express?

American Express is known for its customer-centric culture, prioritizing innovation and collaboration to deliver exceptional experiences. The company's global workforce is organized into diverse teams, working in modern offices with flexible workspaces, and is driven by a mission to help people realize their dreams and ambitions. Working at American Express may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to make a meaningful impact on people's lives.

Do workers at American Express get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and February 2026.

Does American Express pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and February 2026.

At American Express, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
92% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from American Express affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at American Express?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at American Express worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do American Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for American Express workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at American Express?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and February 2026.

Do American Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at American Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at American Express?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and February 2026.

Is working at American Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at American Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at American Express get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.

Is it stressful to work at American Express?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at American Express enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at American Express recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get enough training when they start at American Express?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get support to advance at American Express?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people think American Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers feel well informed about how American Express is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.
What other companies are hiring for Strategy Manager jobs?
What are the most popular jobs at American Express?
What are the most popular categories at American Express?
Infographic showing various Strategy Manager job openings at American Express in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 8% Hybrid, and 2% Remote job distribution.
Manager - Privacy Strategy

Manager - Privacy Strategy

American Express

Charlotte, NC

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 139 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

American Express is on a multi-year journey to enhance our focus on privacy compliance as well as customer data handling and transparency.As part of this journey, EDMP is establishing a global Privacy Center of Excellence (GPCE).The Manager of Privacy Strategy will sit within the newly formed GPCE and support the execution of thought leadership across multiple business lines and priorities, supporting developing recommendations, program management, and implementation needs to enable privacy-compliant business outcomes. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  • 5+ years of experience working in organizational, planning, and project management skills.

  • Highly motivated self-starter with a proven ability to provide support across a range of strategic and operational priorities.

  • Ability to create presentation decks and materials to communicate at senior levels concisely, clearly, and consistently.

  • Excellent written and oral communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the intended audience; ability to read and interpret legal language.

  • Strong attention to detail with emphasis on accuracy, quality, timeliness, and follow through.

  • Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence. 

  • Ability to work in a dynamic team and independently manage multiple tasks and changing priorities with flexibility, adaptability and patience.

  • Ability to maintain a positive demeanor and 'can-do' attitude.

  • Bachelor's degree.

  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

  • Lead the execution of enterprise privacy strategy, aligning initiatives with business objectives and connecting stakeholders across key workstreams.

  • Translate regulatory and business insights into clear, actionable strategies to inform executive decision-making and drive prioritization.

  • Provide thought leadership, partnering with privacy, compliance, and business teams to deliver scalable, forward-looking solutions.

  • Drive change management to embed privacy-by-design and ensure sustainable adoption across global markets. 

  • Monitor global regulatory and industry trends, identifying gaps and leading enhancements to the privacy framework for international scale.

  • Influence and innovate to overcome complex barriers, resolve escalated issues, and build strong partnerships and engagement with key players and decision-makers.

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