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60 American Express Relationship Manager Jobs Hiring Near You

American Express

Manager - Compliance

New York, NY · On-site

... relationships within Compliance as well as with affiliate partners such as Credit and Fraud Risk ... At American Express, our culture is built on a 175-year history of innovation, shared values and ...

American Express

Manager-Financial Crimes

New York, NY · On-site

The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally.

American Express

Director - Product Management

Manhattan, NY · On-site

$123K - $215K/yr

American Express Global Commercial Services (GCS) is the leading payments provider for businesses ... Build and manage strategic relationships with external data, technology, and AI platform providers ...

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American Express Jobs Information

What is it like to work at American Express?

American Express is known for its customer-centric culture, prioritizing innovation and collaboration to deliver exceptional experiences. The company's global workforce is organized into diverse teams, working in modern offices with flexible workspaces, and is driven by a mission to help people realize their dreams and ambitions. Working at American Express may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to make a meaningful impact on people's lives.

What makes American Express an attractive place to work?

American Express is a well-established and respected global financial services company with a long history of innovation and customer satisfaction. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and develop new skills. As a result, American Express is an attractive place to work for individuals seeking a challenging and rewarding career with opportunities for impact, growth, and professional development in a stable and reputable organization.

Do workers at American Express get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and February 2026.

Does American Express pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At American Express, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from American Express affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at American Express?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at American Express worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do American Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for American Express workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at American Express?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do American Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at American Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at American Express?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at American Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at American Express?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at American Express?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at American Express?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think American Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how American Express is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Relationship Manager jobs?
What are the most popular jobs at American Express?
What are the most popular categories at American Express?
Infographic showing various Relationship Manager job openings at American Express in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution.

Senior Manager - Partner Management, Amex Offers

American Express

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.

How will you make an impact in this role?

The role will report to the Director, Product Line Strategy & Partnerships and serve as the primary relationship owner for Amex Offers' strategic third-party partnerships, including Rakuten, Cardlytics, and the Smart Offers portfolio. This leader will maximize the value of existing partnerships through strong relationship management, commercial execution, operational excellence, and cross-functional leadership while supporting evaluation of future partnership opportunities.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications:

  • 5+ years of experience in partnerships, strategic account management, relationship management, or business development, preferably within digital marketing, loyalty, media, or platform ecosystems
  • Proven success managing strategic external partnerships, building executive relationships, and influencing cross-functional stakeholders to resolve complex issues and deliver commercial outcomes
  • Demonstrated experience leading complex contract negotiations, renewals, and commercial structuring discussions
  • Strong organizational and project management skills with the ability to manage multiple partner relationships, balance competing priorities, and drive execution in a fast-paced environment
  • Ability to navigate ambiguity, adapt quickly, and make sound decisions in a dynamic environment
  • Strong quantitative skills that enable the analysis of KPIs and generation of actionable recommendations with measurable value
  • Strong presentation and storytelling skills with the ability to communicate effectively to senior leaders and external partners
  • Previous people leadership or coaching experience
  • Curiosity and a customer-first mindset, with an interest in building long-term strategic partnerships that deliver value for merchants, Card Members, and American Express
  • Experience within loyalty, digital advertising, retail media, affiliate marketing, or card-linked offers ecosystems

Preferred Qualifications

  • Strong presentation and storytelling skills with the ability to communicate effectively to senior leaders and external partners
  • Previous people leadership or coaching experience
  • Curiosity and a customer-first mindset, with an interest in building long-term strategic partnerships that deliver value for merchants, Card Members, and American Express
  • Experience within loyalty, digital advertising, retail media, affiliate marketing, or card-linked offers ecosystems

Partnerships:

  • Develop and execute partnership plans that maximize the performance and strategic value of existing partnerships while aligning to Amex Offers business priorities
  • Serve as the cross-functional lead across Sales, Analytics, Product, Engineering, Finance, Marketing Operations, and Legal to drive successful partnership execution and resolve operational issues
  • Own key third-party content partnerships in the US (Cardlytics and Rakuten)
    • Own day-to-day relationship management, serving as the primary point of contact for partner leadership and internal stakeholders
    • Identify opportunities to improve partner performance, operational efficiency, and commercial outcomes
    • Lead contract renewals, commercial commitments, TLM approvals, and ongoing governance activities
  • Own the Smart Offers Program, managing six strategic partnerships within the portfolio
    • Own day-to-day relationship management, serving as the primary point of contact for partner leadership and internal stakeholders
    • Optimize portfolio performance by improving partner engagement, commercial outcomes, and operational execution while identifying opportunities for measured program expansion
    • Lead contract renewals, commercial commitments, TLM approvals, and ongoing governance activities
  • Define, monitor, and communicate KPIs to measure partner health, commercial performance, operational effectiveness, and revenue contribution
  • Partner with finance teams on invoicing, reconciliation, and commercial tracking processes.
  • Partner closely with Product and Engineering teams to identify and advocate for capabilities and enhancements that improve partner experience, operational efficiency, and Card Member value
  • Identify opportunities to deepen existing partner relationships through expanded capabilities, new use cases, and commercial optimization
  • Support global partnership opportunities and scalability where applicable

Partnership Strategy & Portfolio Development

  • Monitor the competitive landscape and emerging partnership models to inform future partnership strategy
  • Support evaluation of new partnership opportunities aligned with Amex Offers strategic priorities
  • Support onboarding and integration planning for new strategic partnerships when applicable
  • Manage internal reviews and required approvals for external partnerships

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