60 American Addiction Centers Client Service Representative Jobs Hiring Near You

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

Responsible for providing individual, group and family counseling.  Conduct clinical assessments for new patients and on-going required assessments. Counselor I will demonstrate expertise in therapeutic interventions, treatment modalities and utilize evidence based practices. Counselor I will participate in Treatment team and provide service coordination as needed for patients. Counselor I will advocate and communicate with the UR department on all aspects of patient care.   American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.

Duties and Responsibilities:

• Provide substance abuse counseling services in accordance with the state laws, licensing boards, and professional ethical guidelines.
• Maintain a full patient caseload.
• Provide intervention, assessments, treatment planning, and individual/group counseling.
• Initiate and provide family counseling services.
• Provide intervention, assessments, and group counseling.
• Facilitate therapeutic groups as assigned.
• Provide clinical services and assist when needed with patients as assigned by clinical director.
• Participate in daily treatment team meetings and program staff meetings.
• Ensure that all documentation meets contract, licensure, accreditation and standards for services in a timely manner following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patient.
• Provide clinical services to outpatient and inpatient adult population.
• Understand and abide by State Department standards, facility accreditation, AAC’s policy and procedures.
• Identify, evaluate, and address situations which may be potentially harmful to patients and report any patient or safety concerns to Clinical Manager and/or CEO.
• Adhere to company code of ethic and maintain professional boundaries with patients at all times.
• Respectful of patient rights as well as understanding of patients unique recoevry needs.
• Communicate with all staff, patients, and families using excellent professional written and verbal skills.
• Participate in required clinical supervision, training, and staff meetings.
• Work as a larger interdisciplinary team along with other departments to ensure quality of care.
• Demonstate dependability and adaptability with patients and staff.
• Maintains confidentiality of patient and company information.
• Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
• Maintain upkeep of personal professional licensing, certification, and CEU’s as required by state boards without lapse, holds, suspensions, or investigation.
• Assists in monitoring and managing patient community as a therapeutic milieu.
• Intervenes in crisis situations to deescalates and resolves crises.

Education/ Experience:

• Bachelors Degree in Behavioral Sciences Required (social work, counseling or psychology).
• CADC- I 
• Minimum of 2 years experience in a behavioral healthcare field strongly preferred.
• Experience working with substance abuse, addictions, mental health, cognitive behavior treatment and motivational interviewing.
• Knowledge of utilizing electronic health record software and documentation.
• Knowledge of ASAM criteria.
• Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings. 
• Working knowledge of Microsoft and Google.
• Must be able to work overtime, weekends, holidays, and flexible hours.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

Prolonged sitting at a desk

Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.