Acadia Healthcare
Acadia Healthcare

102 Acadia Library Assistant Jobs Hiring Near You

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately ...

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately ...

NP or PA - Addiction Medicine

Galax, VA · On-site

$94.90K - $122.70K/yr

Acadia Healthcare Acadia is a leading provider of behavioral healthcare services across the United States. Headquartered in Franklin, Tennessee, Acadia Healthcare operates a network of 250 behavioral ...

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Acadia Healthcare Jobs Information

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

What are some common challenges Library Assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What are Library Assistants?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

Do workers at Acadia Healthcare get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Acadia Healthcare pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

At Acadia Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Acadia Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
70% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Acadia Healthcare?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 48% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 42 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Acadia Healthcare worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Acadia Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Acadia Healthcare workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Acadia Healthcare?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 78 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Acadia Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Acadia Healthcare do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
71% of people report that they don’t do extra unpaid work.
Based on data from 48 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Acadia Healthcare?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Acadia Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Acadia Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Acadia Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Acadia Healthcare get to take their breaks without interruption?

Only some people get breaks without interruption.
54% of people report that their breaks get interrupted.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Acadia Healthcare?

Most people feel stressed out here.
84% of people say they often feel stressed out at work.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Acadia Healthcare enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Acadia Healthcare recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Acadia Healthcare?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Acadia Healthcare?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Acadia Healthcare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Acadia Healthcare is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular categories at Acadia?
Intake Advisor 1

Intake Advisor 1

Acadia Healthcare

Franklin, TN • Remote

Full-time

Posted 7 days ago


Acadia Healthcare rating

6.1

Company rating: 6.1 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

707th of 864 rated healthcare providers


Job description

Overview

We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. 

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare's purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

The Intake Advisor will be responsible to ensure a service-oriented and professional working environment in the Admissions Support Center (ASC) call center. Responds to clinical professionals, prospective clients, and their family members seeking treatment for addiction issues and psychological illness. Responsible for gathering and analyzing client information to make appropriate referrals to Acadia facilities. Works as part of the call center team to meet call center metrics and service targets.

ESSENTIAL FUNCTIONS:

  • Triage calls by understanding callers' purpose, needs and urgency.
  • Clearly explain the call process and ensure that caller gets to the right place ASAP.
  • Monitor call queues to understand ASC activity and how to provide support.
  • Collects and records client information in the customer relationship management system, Salesforce.
  • Provide exceptional customer service by listening and responding to client requests and building rapport with clients, their family members, and clinical professionals.
  • Make reliable warm transfers ensuring that the caller gets connected with the right person.
  • Personalizes response emails for all internal and external communication.
  • Perform other duties as assigned.

STANDARD EXPECTATIONS:

  • Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
  • Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
  • Develops constructive and cooperative working relationships with others and maintains them over time.
  • Encourages and builds mutual trust, respect and cooperation among team members.
  • Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Associate degree or equivalent customer service or sales experience.
  • Demonstrates the ability to function independently and possess strong decision-making skills.
  • Strong knowledge of customer care, sales techniques, and processes.
  • Must be able to manage multiple tasks simultaneously with the ability to adapt to frequent priority changes
  • Exceptional analytical and listening skills.
  • Ability to operate well in a call center team environment.
  • Proficient typing, data entry, and attention to detail skills.
  • Excellent communication skills, able to be empathetic with clients.
  • Capable of working within established policies, procedures and practices prescribed by the organization.
  • English sufficient to communicate clearly and accurately with clients.

AHCORP

#LI-TB1

Employment Type: FULL_TIME

What Acadia Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

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