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41 3Cloud Client Success Manager Jobs Hiring Near You

Senior Manager - Delivery Management

Hartford, CT · Hybrid

$136.30K - $204.50K/yr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... An advanced degree (e.g., MBA) is preferred but not required • 7-10 years of experience in client ...

Senior Manager - Delivery Management

Hartford, CT · On-site

$136.30K - $204.50K/yr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... An advanced degree (e.g., MBA) is preferred but not required • 7-10 years of experience in client ...

Senior Manager - Delivery Management

Hartford, CT · Hybrid

$136.30K - $204.50K/yr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... An advanced degree (e.g., MBA) is preferred but not required • 7-10 years of experience in client ...

$110K - $165K/yr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... and client experience across service lines, focused on managed services • Biweekly or monthly ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... and client experience across service lines, focused on managed services • Biweekly or monthly ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... client management for all engagements in the market • Ensure all engagements comply with 3Cloud ...

We hire people who are willing to give direct and candid feedback to their managers, leaders, and ... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ...

Senior Architect - Data & AI

Manhattan, NY · On-site +1

$74.25 - $99.25/hr

We hire people who are willing to give direct and candid feedback to their managers, leaders, and ... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... Manage all phases of the sales cycle, including lead identification and qualification, scope ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... Manage all phases of the sales cycle, including lead identification and qualification, scope ...

$62.25 - $83.25/hr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... client stakeholders, serving as a trusted advisor throughout their Azure-based technology ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... Provide regular coaching and guidance to peers that help with the implementation, and manage client ...

We hire people who are willing to give direct and candid feedback to their managers, leaders, and ... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... influence client stakeholders from practitioner to C-level. • Lead technical credibility ...

... success for 3Cloud. This role is dedicated to customer data strategy and advisory delivery. You will be asked to collaborate with 3Cloud team members to deliver client data strategy engagements ...

$62.25 - $83.25/hr

... success for 3Cloud. This role is dedicated to customer data strategy and advisory delivery. You will be asked to collaborate with 3Cloud team members to deliver client data strategy engagements ...

Senior Architect - Data & AI

$68.75 - $92/hr

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... client stakeholders, serving as a trusted advisor throughout their Azure-based technology ...

... success. We hire people who challenge and hold each other accountable for living 3Cloud's core ... influence client stakeholders from practitioner to C-level. • Lead technical credibility ...

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3Cloud Jobs Information

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What are the most popular jobs at 3Cloud?
Infographic showing various Client Success Manager job openings at 3Cloud in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 6% Physical, 6% Hybrid, and 88% Remote job distribution.
Senior Manager - Delivery Management

Senior Manager - Delivery Management

3Cloud

Hartford, CT • Hybrid

$136.30K - $204.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren't afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud's core values because they know that it will result in amazing experiences and solutions for our clients and each other.
Senior Manager - Delivery Management
This Role is a Hybrid position to start and looking to have someone in the office 3 days a week for the first few months. Then will move to remote work.
Responsibilities
• Guide a team of architects and project managers, providing support and professional development opportunities
• Develop and nurture strong relationships with clients, serving as the primary point of contact for key accounts
• Oversee the design of scalable, secure, and high-performance applications using Azure services
• Develop account plans for key clients, outlining objectives, strategies, and action plans to achieve client success and maximize retention
• Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support
• Monitor client satisfaction levels through regular feedback surveys, reviews, and meetings.
• Provide strategic guidance and consulting to clients, leveraging industry expertise and best practices to help them achieve their business objectives
• Identify opportunities for process improvements, innovation, and optimization
• Collaborate closely with cross-functional teams such as sales, marketing, operations, and product development to ensure alignment on client needs, priorities, and strategies
Requirements
• Bachelor's degree in business administration, marketing, communications, or a related field. An advanced degree (e.g., MBA) is preferred but not required
• 7-10 years of experience in client success, account management, or a related role within a professional services environment
• Strong understanding of Azure services and the ability to oversee the design of scalable, secure, and high-performance applications
• Proven ability to lead and mentor a team, fostering a culture of excellence, teamwork, and continuous improvement
• Demonstrated ability to develop and nurture strong client relationships, understand client needs, and advocate for clients internally
• Ability to develop account plans, identify opportunities for process improvements, and provide strategic guidance to clients
• Strong collaboration skills, with the ability to work closely with cross-functional teams to ensure alignment on client needs and strategies
Don't meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas
This Job Posting will expire on May 18th, 2026.
3Cloud Total Rewards Highlights Include:
  • Flexible work location with a virtual first approach to work!
  • 401(K) with match up to 50% of your 6% contributions of eligible pay
  • Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
  • Two medical plan options to allow you the choice to elect what works best for you!
  • Option for vision and dental coverage
  • 100% employer paid coverage for life and disability insurance
  • Paid leave for birth parents and non-birth parents
  • Option for Healthcare FSA, HSA, and Dependent Care FSA
  • $67.00 monthly tech and home office allowance
  • Utilization and/or discretionary bonus eligibility based on role
  • Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.
Base Salary Range
$136,300-$204,500 USD
Don't meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.