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Zoll Patient Service Rep Jobs in Rochester, NY (NOW HIRING)

lri

Patient Access Representative

Rochester, NY · On-site

$21 - $23/hr

Our employees have passion around the services they provide and our corporate values of excellence ... The Patient Access Representative performs a variety of customer service functions that support ...

New

RadNet

Medical Receptionist

Rochester, NY

$16.50 - $21.50/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Medical Receptionist

Rochester, NY

$16.50 - $21.50/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Medical Receptionist

Rochester, NY · On-site

$16.50/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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All JobsZoll Patient Service Rep JobsZoll Patient Service Rep Jobs in Rochester, NY

Zoll Patient Service Rep information

See Rochester, NY salary details

$13

$19

$26

How much do zoll patient service rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for zoll patient service rep in Rochester, NY is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What is a Zoll Patient Service Rep?

Zoll Patient Service Representatives are professionals who work for Zoll, a medical device company, to assist patients with the use of Zoll’s medical products, such as life vests and cardiac devices. They serve as the main point of contact for patients, answering questions, providing training, troubleshooting device issues, and ensuring compliance with prescribed therapies. Their role often involves coordinating with healthcare providers, documenting patient interactions, and delivering excellent customer service to support patient health and safety.

What skills and qualifications are needed to thrive as a Zoll Patient Service Rep?

To thrive as a Zoll Patient Service Representative, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, patient management systems, and basic office applications is often required. Excellent communication, empathy, and problem-solving abilities help you effectively assist patients and navigate complex situations. These skills ensure accurate service, patient satisfaction, and smooth coordination within a healthcare environment.

What are common challenges faced by a Zoll Patient Service Rep, and how can they be managed?

As a Zoll Patient Service Representative, you may encounter challenges such as managing high call volumes, addressing complex patient inquiries, and coordinating with healthcare providers to resolve issues efficiently. Staying organized, practicing active listening, and maintaining a patient-focused attitude are key to handling these situations. Regular training, teamwork, and clear communication channels with clinical and technical support teams can also help you manage these challenges effectively and ensure a positive patient experience.

What is the difference between Zoll Patient Service Rep vs Medical Billing Specialist?

AspectZoll Patient Service RepMedical Billing Specialist
CredentialsHigh school diploma; certification in medical billing or customer service often preferredHigh school diploma; certification in medical billing or coding often required
Work EnvironmentHealthcare facilities, medical device companies, customer service settingsMedical offices, hospitals, billing companies
Employer & IndustryMedical device manufacturers, healthcare providersHealthcare providers, billing companies
Primary ResponsibilitiesPatient communication, billing support, insurance verificationProcessing claims, coding, billing, and reimbursement

The Zoll Patient Service Rep primarily focuses on patient interactions, billing support, and insurance verification within healthcare settings. In contrast, a Medical Billing Specialist concentrates on processing claims, coding, and reimbursement. While both roles require knowledge of medical billing and customer service skills, the Zoll Patient Service Rep emphasizes patient communication, whereas the Medical Billing Specialist is more involved in administrative billing processes.

What are popular job titles related to Zoll Patient Service Rep jobs in Rochester, NY?

For Zoll Patient Service Rep jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Zoll Patient Service Rep jobs in Rochester, NY look for?

The top searched job categories for Zoll Patient Service Rep jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Zoll Patient Service Rep jobs?

Cities near Rochester, NY with the most Zoll Patient Service Rep job openings:

Zoll Patient Service Rep jobs near you
Infographic showing various Zoll Patient Service Rep job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,525 per year, or $19.5 per hour.

Patient Access Representative

lri

Rochester, NY • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:

  • A Collaborative and Supportive Team Atmosphere
  • Competitive Compensation and Paid Time Off Package
  • Family-Friendly Workplace
  • Medical/Dental/Vision Coverage
  • 401(k) Retirement Savings Plan
  • Continuing Education Opportunities

Patient Access Representative Position Summary:    

The Patient Access Representative performs a variety of customer service functions that support clinic operations. 

Patient Access Representative Job Responsibilities:

  • Answer phone calls and route to appropriate person or documents message from patient/representative accurately and delivers to appropriate members of the care team in timely fashion.
  • Schedule appointments for MDs, NPs, therapists, nurses, nutritional services and peer specialist; contact clients to reschedule appointments or provide appointment reminders, when warranted.
  • Perform patient registration duties inclusive of patient identification and EMR documentation of accurate demographic, insurance and check in details with attention given to any patient specific alerts.
  • Collect and process co-pays and provide receipts.
  • Process mail, faxes, make copies as requested and troubleshoot printer/copiers including requests for needed supplies i.e. toner, paper, etc. Prepares and processes work orders, as required. 

Patient Access Representative Qualifications:

  • One-year college/technical school or High school diploma (equivalent) with one-year relevant experience.
  • Strong organizational skills.
  • Knowledge of medical procedures and medical terminology.
  • Excellent oral and written communication skills required.
  • Ability to effectively use an electronic medical record.
  • Ability to work in a fast paced outpatient family and behavioral health clinic environment.

Pay range: $21/hour to $23/hour. 

#INDIHC5

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

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