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Zoll Patient Service Rep Jobs in Rochester, NY (NOW HIRING)

Ivy Rehab Network

Patient Representative

Hopewell, NY · On-site

$20 - $22/hr

  • Medical

  • PTO

... customer service. Responsibilities include greeting and checking-in patients, scheduling ... Patient Representative - 40 hours/week Hopewell Junction, NY $20-22/hr Why Choose Ivy? * Best ...

TRILLIUM HEALTH INC

Mobile Unit Coordinator

Rochester, NY · On-site

$20 - $28.80/hr

Perform Patient Service Representative duties including patient registration, scheduling, check-in/check-out, and information gathering. * Educate patients on insurance enrollment processes and ...

University of Rochester

Patient Menu Asst II

Rochester, NY · On-site

$19.50 - $26.33/hr

UR URCB 204 H Compensation Range: $19.50 - $26.33 The referenced pay range represents the minimum ... Trains new employees on job responsibilities, department policies and customer/patient service and ...

Liberty Resources

Patient Access Representative

Rochester, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative Liberty Resources Integrated Health Care is seeking a Patient Access ... Our employees have passion around the services they provide and our corporate values of excellence ...

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Showing results 21-40

All JobsZoll Patient Service Rep JobsZoll Patient Service Rep Jobs in Rochester, NY

Zoll Patient Service Rep information

See Rochester, NY salary details

$13

$19

$26

How much do zoll patient service rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for zoll patient service rep in Rochester, NY is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What is a Zoll Patient Service Rep?

Zoll Patient Service Representatives are professionals who work for Zoll, a medical device company, to assist patients with the use of Zoll’s medical products, such as life vests and cardiac devices. They serve as the main point of contact for patients, answering questions, providing training, troubleshooting device issues, and ensuring compliance with prescribed therapies. Their role often involves coordinating with healthcare providers, documenting patient interactions, and delivering excellent customer service to support patient health and safety.

What skills and qualifications are needed to thrive as a Zoll Patient Service Rep?

To thrive as a Zoll Patient Service Representative, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, patient management systems, and basic office applications is often required. Excellent communication, empathy, and problem-solving abilities help you effectively assist patients and navigate complex situations. These skills ensure accurate service, patient satisfaction, and smooth coordination within a healthcare environment.

What are common challenges faced by a Zoll Patient Service Rep, and how can they be managed?

As a Zoll Patient Service Representative, you may encounter challenges such as managing high call volumes, addressing complex patient inquiries, and coordinating with healthcare providers to resolve issues efficiently. Staying organized, practicing active listening, and maintaining a patient-focused attitude are key to handling these situations. Regular training, teamwork, and clear communication channels with clinical and technical support teams can also help you manage these challenges effectively and ensure a positive patient experience.

What is the difference between Zoll Patient Service Rep vs Medical Billing Specialist?

AspectZoll Patient Service RepMedical Billing Specialist
CredentialsHigh school diploma; certification in medical billing or customer service often preferredHigh school diploma; certification in medical billing or coding often required
Work EnvironmentHealthcare facilities, medical device companies, customer service settingsMedical offices, hospitals, billing companies
Employer & IndustryMedical device manufacturers, healthcare providersHealthcare providers, billing companies
Primary ResponsibilitiesPatient communication, billing support, insurance verificationProcessing claims, coding, billing, and reimbursement

The Zoll Patient Service Rep primarily focuses on patient interactions, billing support, and insurance verification within healthcare settings. In contrast, a Medical Billing Specialist concentrates on processing claims, coding, and reimbursement. While both roles require knowledge of medical billing and customer service skills, the Zoll Patient Service Rep emphasizes patient communication, whereas the Medical Billing Specialist is more involved in administrative billing processes.

What are popular job titles related to Zoll Patient Service Rep jobs in Rochester, NY?

For Zoll Patient Service Rep jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Zoll Patient Service Rep jobs in Rochester, NY look for?

The top searched job categories for Zoll Patient Service Rep jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Zoll Patient Service Rep jobs?

Cities near Rochester, NY with the most Zoll Patient Service Rep job openings:

Zoll Patient Service Rep jobs near you
Infographic showing various Zoll Patient Service Rep job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,525 per year, or $19.5 per hour.

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Bump Health

Rochester, NY

$15.75 - $21.50/hr

Full-time

Medical

Re-posted 7 days ago

Job description

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.

If you have experience in the following areas, you should Apply Today!

  • Insurance verification
  • Prior Authorization
  • Billing experience - Medicare, Medicaid, or Managed Care
  • Medical Office
  • Healthcare background
  • CPAP and Oxygen experience

Customer Service Representative Duties:

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Complete intake, insurance verification and determine charges and coverage for service/product requested.
  • Collect co-pays and input payment data.
  • Collect compliant medical documentation for insurance invoices.
  • Maintain work operations by following company policies and procedures.

Requirements

Position Qualifications:

  • High School diploma or equivalent (Required)
  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME/DME experience and knowledge of medical terminology. (Preferred)
  • Previous data entry experience (Preferred)

Benefits

  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere

Apply