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Zoho Crm Jobs (NOW HIRING)

VEV

Operations Manager

Naples, FL · On-site

$78K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Lead CRM and workflow tools (Zoho CRM, Monday.com) * Oversee marketing operations to drive new client acquisition and retention * Improve client lifecycle and communications through automation and ...

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Crossroads Courier

Customer Experience Specialist

Saint Louis, MO · On-site

$27.50 - $30.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Manage CRM processes, including dispatch reconciliation and Zoho CRM updates. * Maintain weekly On-Time Performance (OTP) watchlists and lead operational corrections. * Lead advanced investigations ...

-ASG-

Account Executive

$80K - $100K/yr

Maintain accurate pipeline management and forecasting in Zoho CRM. * Leverage Gong, AI tools, and sales insights to continuously improve performance. * Partner with Marketing, Customer Success, and ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

  • Medical

  • Retirement

  • PTO

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

My Education Solutions

Program Manager

San Antonio, TX · Hybrid

$25 - $30/hr

  • Medical

  • Retirement

  • PTO

A critical component of success in this role is strong proficiency in Zoho Modules and CRM. You will use Zoho to manage workflows, track KPIs, monitor team performance, and drive operational ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

  • Medical

  • Retirement

  • PTO

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

Vantage Recruiting

CRM Manager

Mobile, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Vantage Recruiting

CRM Manager

New Orleans, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

ICON Aircraft

Sales Operations Specialist

Vacaville, CA · On-site +1

Responsible for administration and support of ICON's Zoho CRM database. Executes mass communications including email, automation, and integrated marketing campaigns for automated lead generation and ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

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How much do zoho crm jobs pay per year?

As of Aug 13, 2026, the average yearly pay for zoho crm in the United States is $124,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $164,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Zoho CRM specialist?

As a Zoho CRM Specialist, your daily tasks often include configuring and customizing the CRM to fit your organization’s or clients’ business processes, managing user roles and security, and ensuring data integrity through regular maintenance. You’ll also support end-users by troubleshooting issues, providing training, and generating analytical reports to assist sales, marketing, and customer support teams. Collaboration with IT, sales, and operations departments is common to align CRM functionalities with company objectives. These responsibilities help create a seamless workflow, maximize user adoption, and ensure the CRM remains a powerful tool for business growth.

What are the key skills and qualifications needed to thrive in the Zoho CRM position?

To thrive as a Zoho CRM Specialist, you need strong expertise in customer relationship management principles, data analysis, and workflow automation, often backed by experience with Zoho CRM and related certifications. Familiarity with Zoho applications, API integrations, and CRM customization tools is essential. Strong problem-solving skills, attention to detail, and effective communication are standout soft skills in this position. These skills enable you to optimize CRM systems, improve organizational efficiency, and support strategic decision-making.

What is a Zoho CRM?

A Zoho CRM job involves managing, customizing, and optimizing the Zoho Customer Relationship Management (CRM) system to help businesses streamline their sales, marketing, and customer support processes. Professionals in this role configure workflows, automate tasks, generate reports, and integrate Zoho CRM with other business tools. They may also provide training and technical support to ensure teams effectively use the platform.

More about Zoho Crm jobs
What cities are hiring for Zoho Crm jobs? Cities with the most Zoho Crm job openings:
What are the most commonly searched types of Zoho Crm jobs? The most popular types of Zoho Crm jobs are:
What states have the most Zoho Crm jobs? States with the most job openings for Zoho Crm jobs include:
What job categories do people searching Zoho Crm jobs look for? The top searched job categories for Zoho Crm jobs are:
Zoho Crm jobs near you
Infographic showing various Zoho Crm job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $124,501 per year, or $59.9 per hour.

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply