ZipRecruiter

Log In

1

Zappos Customer Service Jobs (NOW HIRING)

Customer First Logistics LLC

Be Seen First

Delivery Driver - Weekly Pay + Weekly Bonus

Pittsburgh, PA · On-site

$21.75 - $23/hr

Customer First Logistics an Amazon Delivery Service Partner, is hiring and is looking for safety ... Get a $130 Zappos credit for work shoes on us! Room to Grow: Move up the ranks into leadership and ...

next page

Showing results 1-20

All JobsZappos Customer Service Jobs

Zappos Customer Service information

See salary details

$9

$18

$26

How much do zappos customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for zappos customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Zappos Customer Service position, and why are they important?

To thrive as a Zappos Customer Service representative, you need strong communication abilities, problem-solving skills, and a customer-centric mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order tracking systems, and chat or phone platforms is often required. Exceptional listening, patience, adaptability, and the ability to build rapport set top performers apart. These skills are crucial for delivering the high standard of service and positive experiences that define Zappos’ brand and customer loyalty.

What is the typical work environment like for a Zappos Customer Service representative?

As a Zappos Customer Service representative, you’ll typically work in a supportive, team-oriented environment that values both collaboration and individuality. Most representatives work on-site or remotely during scheduled shifts, handling customer inquiries via phone, email, or live chat. You’ll be encouraged to solve problems creatively and go the extra mile for customers, supported by a fun and energetic company culture. Team meetings, coaching sessions, and ongoing training are common to help you grow in your role and advance within the organization.

What is a Zappos Customer Service job?

A Zappos Customer Service job involves assisting customers with orders, returns, and general inquiries while providing a fun and friendly experience. Employees focus on building relationships with customers through genuine, personalized interactions. The role emphasizes Zappos' core value of delivering WOW through service, often exceeding customer expectations. Customer service representatives communicate via phone, email, and chat to ensure a seamless shopping experience.

More about Zappos Customer Service jobs
What cities are hiring for Zappos Customer Service jobs? Cities with the most Zappos Customer Service job openings:
What are the most commonly searched types of Zappos Customer Service jobs? The most popular types of Zappos Customer Service jobs are:
What states have the most Zappos Customer Service jobs? States with the most job openings for Zappos Customer Service jobs include:
What job categories do people searching Zappos Customer Service jobs look for? The top searched job categories for Zappos Customer Service jobs are:
Zappos Customer Service jobs near you
Infographic showing various Zappos Customer Service job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 4% As Needed, 91% Part Time, 2% Temporary, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Experience Team Member

Customer Experience Team Member

Lucky Gunner

Houston, TX • Remote

$14 - $16/hr

Other

Medical, PTO

Posted 12 days ago

Job description

Do you enjoy the flexibility of working from home? LuckyGunner.com was founded in 2009 to revolutionize the way Americans buy ammo online, and we need help further disrupting the industry. We are seeking a passionate, service-oriented individual for a work-from-home role on our Customer Experience Team. Please skip over this job posting unless all the following apply to you:

  • You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon);
  • You understand that exceptional user experiences must be created in every single interaction with a customer; and
  • You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.

The perfect fit for this role is someone who has experience with firearms and ammunition, and who is passionate about using his or her knowledge to serve fellow shooters looking for the right buy. To this end, knowledge of firearms and ammunition is required for this job.
We have full and part time positions available, both of which receive paid time off. Full time employees are eligible to participate in the company's health insurance plan. Compensation starts at $14-$16 per hour based on knowledge and experience. Please note that we are only accepting applications from candidates located in Florida, Nevada, Tennessee, and Texas.

Apply