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Zappos Customer Service Jobs in Florida (NOW HIRING)

Delivery Driver

Venice, FL · On-site

$21/hr

Delivery drivers provide excellent customer service and satisfaction. * Delivery Drivers keep the ... Shoe Program: $125 credit to shop a diverse selection of safety shoes through Zappos! Requirements:

Delivery Driver

Venice, FL · On-site

$21/hr

Delivery drivers provide excellent customer service and satisfaction. * Delivery Drivers keep the ... Shoe Program: $125 credit to shop a diverse selection of safety shoes through Zappos! Requirements:

Paid Time Off * $125 Credit for Zappos shoes * 401K Match (18 month vesting period) * $5,250 per ... Customer Service - must be service-oriented, courteous and respectful * Technology Oriented - must ...

Delivery drivers provide excellent customer service and satisfaction. * Delivery Drivers keep the ... Shoe Program: $125 credit to shop a diverse selection of safety shoes through Zappos! Requirements:

Zappos Customer Service information

See Florida salary details

$7

$14

$20

How much do zappos customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for zappos customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a Zappos Customer Service?

A Zappos Customer Service job involves assisting customers with orders, returns, and general inquiries while providing a fun and friendly experience. Employees focus on building relationships with customers through genuine, personalized interactions. The role emphasizes Zappos' core value of delivering WOW through service, often exceeding customer expectations. Customer service representatives communicate via phone, email, and chat to ensure a seamless shopping experience.

What are the key skills and qualifications needed to thrive in the Zappos Customer Service position?

To thrive as a Zappos Customer Service representative, you need strong communication abilities, problem-solving skills, and a customer-centric mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order tracking systems, and chat or phone platforms is often required. Exceptional listening, patience, adaptability, and the ability to build rapport set top performers apart. These skills are crucial for delivering the high standard of service and positive experiences that define Zappos’ brand and customer loyalty.

What is the typical work environment like for a Zappos Customer Service representative?

As a Zappos Customer Service representative, you’ll typically work in a supportive, team-oriented environment that values both collaboration and individuality. Most representatives work on-site or remotely during scheduled shifts, handling customer inquiries via phone, email, or live chat. You’ll be encouraged to solve problems creatively and go the extra mile for customers, supported by a fun and energetic company culture. Team meetings, coaching sessions, and ongoing training are common to help you grow in your role and advance within the organization.

Are Zappos customer service jobs remote?

Zappos customer service jobs are primarily remote, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and they often follow a standard full-time or part-time schedule. Remote work options may vary based on the company's current policies.

Is Zappos customer service a good place to work?

Zappos customer service roles are known for a positive work environment that emphasizes company culture, employee engagement, and customer satisfaction. Employees often report supportive management, opportunities for training, and a focus on teamwork, though individual experiences can vary. The company values strong communication skills and a customer-first attitude in its customer service representatives.

What are popular job titles related to Zappos Customer Service jobs in Florida?

For Zappos Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Zappos Customer Service jobs in Florida look for?

The top searched job categories for Zappos Customer Service jobs in Florida are:

What cities in Florida are hiring for Zappos Customer Service jobs?

Cities in Florida with the most Zappos Customer Service job openings:

Infographic showing various Zappos Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Experience Team Member

Orlando, FL • On-site

Lucky Gunner
Online Shopping and Mail-Order Houses • 11 - 50 employees

$14 - $16/hr

Other

Medical, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Do you enjoy the flexibility of working from home? LuckyGunner.com was founded in 2009 to revolutionize the way Americans buy ammo online, and we need help further disrupting the industry. We are seeking a passionate, service-oriented individual for a work-from-home role on our Customer Experience Team. Please skip over this job posting unless all the following apply to you:

  • You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon);
  • You understand that exceptional user experiences must be created in every single interaction with a customer; and
  • You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.

The perfect fit for this role is someone who has experience with firearms and ammunition, and who is passionate about using his or her knowledge to serve fellow shooters looking for the right buy. To this end, knowledge of firearms and ammunition is required for this job.
We have full and part time positions available, both of which receive paid time off. Full time employees are eligible to participate in the company's health insurance plan. Compensation starts at $14-$16 per hour based on knowledge and experience. Please note that we are only accepting applications from candidates located in Florida, Nevada, Tennessee, and Texas.