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Zappos Jobs (NOW HIRING)

Amazon

Merchandise Planner, Zappos

New York, NY

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play ...

Socket.dev

Senior Product Manager, Zappos

Manhattan, NY · On-site

$152 - $206/hr

Description We're seeking an experienced Product Manager to own delivery promise quality across Zappos' distinct business marketplaces. In this role, you will ensure customers receive consistent ...

Amazon

Merchandise Planner, Zappos

New York, NY · On-site

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play ...

Amazon

Merchandise Planner, Zappos

New York, NY · On-site

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play ...

Lucky Gunner

Customer Experience Team Member

Las Vegas, NV · On-site

$14 - $16/hr

You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon); * You understand that exceptional user experiences must be created in every single interaction ...

Lucky Gunner

Customer Experience Team Member

Waco, TX · On-site

$14 - $16/hr

You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon); * You understand that exceptional user experiences must be created in every single interaction ...

Lucky Gunner

Customer Experience Team Member

Reno, NV · On-site

$14 - $16/hr

You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon); * You understand that exceptional user experiences must be created in every single interaction ...

Attari Delivery LLC

Be Seen First

Amazon Delivery Driver $20.50 Hourly-$22.00 Hourly

Findlay, OH · On-site

$20.50 - $22/hr

Health insurance * $125 yearly credit to purchase work shoes from Zappos * Opportunities for advancement (WE PROMOTE WITHIN) * Staying active * Dental insurance * Flexible schedule * Paid training ...

Urgent

Attari Delivery LLC

Be Seen First

Amazon Delivery Driver $20.50 Hourly-$22.00 Hourly

Findlay, OH · On-site

$20.50 - $22/hr

Health insurance * $125 yearly credit to purchase work shoes from Zappos * Opportunities for advancement (WE PROMOTE WITHIN) * Staying active * Dental insurance * Flexible schedule * Paid training ...

Urgent

LuckyGunner.com

Customer Experience Team Member

Waco, TX · On-site

$14 - $16/hr

You eat, sleep, and breathe service (not average service - instead, think Zappos, Starbucks, & Amazon); * You understand that exceptional user experiences must be created in every single interaction ...

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$45K

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How much do zappos jobs pay per year?

As of Aug 10, 2026, the average yearly pay for zappos in the United States is $87,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the typical work environment like for employees at Zappos?

Zappos is well-known for its fun, innovative, and collaborative workplace culture, which encourages open communication and employee engagement at every level. Most employees work in team-based settings, whether in customer service, logistics, or office roles, and are empowered to share ideas and contribute to continuous improvement. Regular team huddles, social activities, and leadership accessibility foster a positive atmosphere where everyone feels valued. This supportive work environment helps employees feel engaged and motivated while delivering exceptional customer service.

What is a Zappos job?

A Zappos job refers to a position at Zappos, an online retailer known for its customer service and company culture. Jobs at Zappos span various departments, including customer service, merchandising, technology, and marketing. The company emphasizes a fun, team-oriented work environment and core values like delivering WOW service. Employees enjoy company perks, a focus on personal growth, and a unique Holacracy management structure.

What are the key skills and qualifications needed to thrive in the Zappos position, and why are they important?

To thrive at Zappos, especially in roles like Customer Service Representative or Fulfillment Associate, candidates need strong communication skills, attention to detail, and a customer-focused mindset. Familiarity with customer relationship management (CRM) software, order processing tools, and common office applications is often required. Outstanding soft skills include adaptability, teamwork, and a positive attitude towards delivering exceptional customer experiences. These skills are crucial for maintaining Zappos’ high standard of customer satisfaction and ensuring efficient, friendly service in a dynamic retail environment.

More about Zappos jobs
What cities are hiring for Zappos jobs? Cities with the most Zappos job openings:
What are the most commonly searched types of Zappos jobs? The most popular types of Zappos jobs are:
What states have the most Zappos jobs? States with the most job openings for Zappos jobs include:
What job categories do people searching Zappos jobs look for? The top searched job categories for Zappos jobs are:
Zappos jobs near you
Infographic showing various Zappos job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $87,416 per year, or $42 per hour.

Merchandise Planner, Zappos

Amazon

New York, NY

Full-time

Re-posted 26 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,073 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play a critical part in maximizing sales, profitability, and inventory efficiency by developing detailed assortment plans, forecasts, and strategies. Collaborating with cross-functional teams, including Buying, Marketing, and Finance, you'll ensure the right products are available at the right time, aligning with customer needs and business objectives.
The successful candidate is a results-oriented leader with a deep understanding of e-commerce dynamics, a passion for analyzing trends, and a proven ability to move beyond applying standard templates for solving problems

You will directly influence our product assortment and inventory management with creative, innovative ideas that are translated into actionable insights for the business.
Key job responsibilities
Core Responsibilities:
- Partner with buyer(s) to design seasonal and annual strategies by category and vendor.
- Build financial plans in accordance with merchandise strategies to maximize profitability.
- Drive in season decision making to achieve financial and strategic targets.
- Manage inventory health, open-to-buy, item-level forecasting, and assortment planning.
- Optimize sales and inventory productivity through analysis and plans that drive high impact decision making.
- Forecast financials and related operational metrics.
- Manage reporting, driving a high standard for analytical excellence.
- Develop price reduction and exit recommendations with pricing team.
Other Responsibilities:
- Brainstorm and develop projects that improve the efficiency of buying/planning systems, processes and procedures.
- Partake in A/B testing of new tools and maintain owner mindset to deliver constructive feedback
- Train and develop team members.
About the team
Here at Zappos, we leverage our individuality and vibrancy to delight and inspire both external customers and our employees.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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