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Young Innovations Jobs (NOW HIRING)

Behavioral Innovations

BCBA

Pearland, TX · On-site

$83K - $95K/yr

What Sets Behavioral Innovations Apart A Clinician-First Model - We structure our centers so BCBAs ... Empower young minds. Shape futures. Build your BCBA career in a center that backs you! #LI-Onsite ...

Behavioral Innovations

BCBA

Pearland, TX · On-site

$83K - $95K/yr

What Sets Behavioral Innovations Apart A Clinician-First Model - We structure our centers so BCBAs ... Empower young minds. Shape futures. Build your BCBA career in a center that backs you! #LI-Onsite ...

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How much do young innovations jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for young innovations in the United States is $29.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $38.22 per hour, depending on experience, location, and employer.

What is the difference between Young Innovations vs Dental Laboratory Technician?

AspectYoung InnovationsDental Laboratory Technician
CredentialsTypically requires dental industry knowledge, certifications varyRequires technical training, certifications like CDT often preferred
Work EnvironmentDental offices, clinics, or manufacturing settingsDental laboratories, manufacturing facilities
Industry UsageDental product manufacturing, supply companiesFabrication of dental prosthetics and appliances
Common Search IntentCompany info, job opportunities, product infoJob roles, skills, certification requirements

Young Innovations primarily focuses on dental products and solutions, often employing professionals with industry-specific knowledge. Dental Laboratory Technicians specialize in creating dental prosthetics and require technical training and certifications. While both roles operate within the dental industry, Young Innovations employees may work in product development or sales, whereas Dental Laboratory Technicians focus on fabrication. Understanding these differences helps job seekers find the right fit based on skills and career goals.

What are the key skills and qualifications needed to thrive as an employee at Young Innovations, and why are they important?

To thrive as an employee at Young Innovations, you generally need a solid background in your specific field (such as dental, sales, marketing, or engineering), supported by relevant degrees or certifications. Familiarity with industry-specific software, CRM platforms, or dental technology systems is often required depending on the role. Standout soft skills include effective communication, adaptability, and a collaborative mindset to succeed in a dynamic, growth-oriented environment. These skills and qualifications are crucial for delivering high-quality work, driving innovation, and contributing to the company's continued success in the dental industry.

What are some common challenges faced by employees working at Young Innovations, and how can new hires best adapt to the company's culture?

Employees at Young Innovations often work in a fast-paced environment where adaptability and effective communication are crucial. One common challenge is staying current with evolving dental industry standards and technology, which requires a commitment to ongoing learning. New hires can best adapt by actively seeking feedback, participating in training sessions, and collaborating closely with diverse teams across departments. Embracing the company's culture of innovation and customer focus helps new team members integrate smoothly and contribute to organizational goals.

What is Young Innovations?

Young Innovations is a company that specializes in manufacturing and distributing dental products and supplies for dental professionals worldwide. Their offerings include preventive, restorative, diagnostic, and infection control products. Young Innovations focuses on innovation and quality to support dental health and improve patient care. The company works with dental professionals, institutions, and distributors to deliver reliable solutions for clinics and practices.
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What cities are hiring for Young Innovations jobs? Cities with the most Young Innovations job openings:
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Young Innovations jobs near you
Infographic showing various Young Innovations job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,669 per year, or $29.6 per hour.
Customer Service Representative (40322)

Customer Service Representative (40322)

Young Innovations

Charlotte, NC • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Company Summary:
At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™
We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you're looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.
Position Overview:
The primary focus of the Customer Service Representative is to provide quality service to our customers. The CSR will effectively communicate with a diverse customer base via phone, email, and fax to respond to inquiries, place orders, problem solve, obtain information, set-up repairs/returns, and communicate product information; as well as perform related duties as required.
You'll like this role if:
  • You'll like this role if you enjoy staying busy, solving problems, and making someone's day easier.
  • You're someone who can juggle calls, emails, and tasks while keeping a positive attitude and strong attention to detail.
  • If you like learning products, working with a team, and seeing your work directly impact customers, this is a great fit.
Why You'll Love Working Here:
  • Medium sized company - not too big, not too small - just enough to get things done and see your impact.
  • Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term disability insurance, employee assistance program, and more!
  • Your work matters - you'll play a key role in supporting customers and keeping operations running smoothly.
Who you'll work with:
  • You'll report to the Customer Service Manager and work closely with a collaborative team of Customer Service Representatives, as well as cross-functional partners in Operations, Sales, and other internal teams.
What You'll Do:
  • Provide superior customer service through effectively responding to all inbound customer calls, email, and faxes.
  • Support customers through providing solutions including
    • Accurate order processing and pricing functions in the ERP system
    • Changes to accounts
    • Order inquiries such as tracking information and product ETAs
    • Product advice/knowledge
    • Coordinate product return/repair support including logging product and service complaints in a timely and professional manner
    • Communication of product availability information
  • Provide outbound communication as necessary to resolve or follow-up on issues.
  • Utilize all available tools, including ERP system and CRM database, to accurately carry-out day-to-day tasks and responsibilities.
  • Accurately obtain custom shipment or expedited freight requests from customers, notate and set-up orders as appropriate in ERP system, and coordinate successful completion of the shipment with the Operations team.
  • Accurately create and maintain customer records in ERP and CRM systems, including order preferences, product specific feedback, address information, billing information, and contact preferences.
  • Responsible for achieving all goals and metrics as assigned.
  • Related Duties
    • Customer Service Administrative duties, including web, fax, mail, or Fulfillment Center order entry, and creation and/or analysis of basic system-based reports.
    • Participation in special projects as assigned.
    • Run reports as needed.
    • Assists/backs-up peers.
What You'll Bring:
  • Two years' customer service experience in either a call center environment featuring a moderate to high volume of inbound and outbound calls or a manufacturing environment
  • Experience with an order management system, including a CRM is preferred.
  • Or an equivalent combination of training and experience.
  • Have the ability to learn products, processes, services and customers.
  • Basic to intermediate knowledge of MS Office, including Excel, Word, and Outlook.
  • Communicate effectively and professionally, both verbally and in writing.
  • Ability to answer incoming phone calls for the majority of each day.
  • Ability and desire to multi-task and quickly reset priorities as dictated by workflow. Excellent organization skills.
  • Ability to continuously be accurate and precise throughout an entire workday.
  • Excellent interpersonal skills. Maintenance of a positive and enthusiastic attitude throughout each workday.
  • Ability to quickly and thoroughly respond to customer inquiries.
  • The ability to use a telephone and personal computer, while seated for the majority of an 8-hour shift, is required.

Physical Requirements/Working Locations
Office Environment
This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary.
Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.

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