Yard Supervisor Dispatcher Jobs (NOW HIRING)

Transdev in Boston, MA is seeking a Yard Supervisor (Washington, Freeport, and Readville yards) to bolster our team. In this role, the Yard Supervisor will perform a variety of functions to ensure that quality transportation service is efficiently delivered to customers. Position performs both field and office assignments at the discretion of management.
Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:

• $28.79 per hour (Union Collective Bargaining Agreement Payscale)

Benefits include:

• Vacation: Up to 20 paid vacation days, based on years of service.
• Sick days: 5 days.
• Holidays: 14 paid holidays: 12 standard and 2 floating.
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, long-term disability.

Benefits may vary depending on location policy.
Key Responsibilities:

• Ensures that "World Class Service" is provided to customers and provides "hands on" assistance and information to customers.
• Ensures schedule compliance and assists in timely yard departures so that on-time performance improves. Makes spontaneous decisions regarding changing of bus assignments in a yard.
• Monitors and reviews pre-trip inspections to guarantee vehicle safety and compliance.
• Dispatches replacement buses/drivers for vehicles involved in accidents or incidents and buses and drivers for special services.
• Assigns manifests and documents assignments manually and in the specified computer system.
• Assists DriveCam Manager and Supervisors by coaching Drivers in response to video recorded unsafe driving events.
• Supervises and instructs drivers with regard to safety, service, and scheduling.
• Assures that all routes are covered utilizing appropriate vehicles, personnel, equipment, and information.
• Makes optimal use of company operating systems for the purpose of monitoring, dispatching, and improving on street service to the customers.
• Monitors and enforces system for compliance with State and Federal regulations, Company policy, contractual obligations of the client and the Collective Bargaining Agreements.
• Ensures a safe environment for the operation of service.
• Investigates accidents, unusual occurrences, and complaints for the purpose of filing appropriate reports as well as providing direction for the future.
• Generate accurate operational records for the purpose of reporting and analysis. Develops reports on a weekly, monthly and as-needed basis.
• Ensures employees' fitness for duty.
• Responsible for reducing the use of overtime.
• Oversees the safety of the yard and Transdev Services property.
• Coordinates and cooperates with Maintenance personnel to ensure efficient bus allocation to meet service requirements.
• Performs day-to-day dispatch services from the yard and various field locations. Monitors a two-way radio and responds to problems and emergencies.
• Works well with fellow supervisors, dispatchers, Boston Public Schools Department of Transportation and all personnel of Transdev.
• Performs other duties as assigned by the Assistant General/Operations Manager.
• Directly supervises drivers. Carries out supervisory responsibilities including planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Accountable for all "essential duties and responsibilities" listed above.

Qualifications:

• A high school diploma or equivalent, such as a G.E.D.
• College coursework preferred.
• Two (2) years of passenger transit related experience and/or supervisory experience.
• Must have a valid driver's license.
• Must have and maintain a satisfactory motor vehicle record.
• Must be at least 21 years old.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Excellent communication skills both verbal and written. Ability to write simple correspondence as well as reports. Ability to effectively present information one-on-one and in small group situations to customers, the client, and other employees of the organization.
• Detail oriented, well organized, and possess effective time management skills.
• Basic computer skills. Experience with Word, Excel, internet, email, and/or database software preferred.
• Must be able to read a map and possess knowledge of the service area.
• Must be able to work as a member of the team.
• Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups. Must be able to demonstrate poise, tact, diplomacy and possess good judgement and discretion.
• Proven customer service and interpersonal skills with attention to detail.
• Ability to adapt and remain flexible in a fast- paced environment.
• Ability to adapt to changing situations and listen to feedback.
• Ability to use multi-line phone system and handle multiple tasks concurrently.

Physical Requirements:
The essential functions of this position require the ability to:

• Work in an environment outside or inside exposed to varying temperature, weather, and humidity conditions - work alone and in remote locations.
• Occasionally stand, stoop, squat, and walk for extended periods of time; bend, kneel, or crouch to files or equipment stored at ground level; use hands and fingers to handle small parts, push buttons; and use hands, arms, legs and feet to climb ladders and stairs.
• Sit or stand for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground, or slippery and uneven surfaces.
• Close vision, distance vision, peripheral vision, depth perception, night vision and the ability to adjust focus.
• Must lift up to 50 lbs.
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
• The employee is frequently exposed to moving mechanical parts.
• The employee is occasionally exposed to fumes or airborne particles.
• The noise level in the environment is moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidate with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com .
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the Unites States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ .
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Operations Management & Supervisory
Job Type: Full Time
Req ID: 8898
Pay Group: ALA
Cost Center: 606
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .