To excel in a Xanterra position, candidates typically need strong customer service skills, experience in hospitality or tourism, and a high school diploma or equivalent. Familiarity with property management systems, reservations software, and point-of-sale (POS) systems is often necessary for many front-line roles. Excellent communication, teamwork, and adaptability are vital soft skills to thrive in the dynamic settings of national parks and resorts. These abilities are important because Xanterra staff represent the company to guests and ensure smooth, memorable visitor experiences in unique travel environments.