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Xanterra

Front Desk Supervisor

Williams, AZ · On-site

$20.25/hr

By working with Xanterra Travel Collection amongst the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth! Job ...

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Xanterra

Front Desk Agent - Part Time

Williams, AZ · On-site

$18.35/hr

Fully understand and support Xanterra's Mission Statement, Cultural Pillar, Community Commitment and Core Values. * Registers guests and creates a positive first and last impression, ensuring guests ...

Xanterra

Office Manager

Greenwood Village, CO · On-site

$65K - $72K/yr

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic ...

Xanterra

Night Auditor - Part Time

Williams, AZ · On-site

$19.45/hr

Fully understand and support Xanterra's Mission Statement, Cultural Pillars, Community Commitment and Core Values. * Audit posting to the Opera property management system from all revenue departments.

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How much do xanterra jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for xanterra in the United States is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.61 per hour, depending on experience, location, and employer.

What kind of jobs does Xanterra offer?

Xanterra offers a variety of jobs including hospitality, food service, maintenance, and customer service roles at national parks and resorts. Positions may require teamwork, communication skills, and sometimes physical work or certifications depending on the role.

What is the work environment like for Xanterra employees in national park locations?

Working for Xanterra often means being part of a diverse, close-knit team in stunning national park settings, where you may live and work onsite. Employees typically interact with a wide range of guests and handle a variety of tasks, from front desk operations to food service, depending on the role. Teamwork and flexibility are emphasized, as schedules can vary and the work pace changes with the seasons. This unique environment offers opportunities to build lasting friendships, develop customer service and hospitality skills, and even participate in recreational activities during downtime.

What is a Xanterra job?

A Xanterra job is a position with Xanterra Travel Collection, a company that operates hospitality services in national parks and other unique destinations. Jobs range from seasonal roles in lodging, food service, and retail to full-time management positions. Employees often enjoy benefits like housing options, meal plans, and the opportunity to work in scenic locations. These jobs attract adventure-loving individuals who want to explore nature while gaining work experience.

What are the key skills and qualifications needed to thrive in a Xanterra position?

To excel in a Xanterra position, candidates typically need strong customer service skills, experience in hospitality or tourism, and a high school diploma or equivalent. Familiarity with property management systems, reservations software, and point-of-sale (POS) systems is often necessary for many front-line roles. Excellent communication, teamwork, and adaptability are vital soft skills to thrive in the dynamic settings of national parks and resorts. These abilities are important because Xanterra staff represent the company to guests and ensure smooth, memorable visitor experiences in unique travel environments.

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Xanterra jobs near you
Infographic showing various Xanterra job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 2% Part Time, and 23% Temporary. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $54,005 per year, or $26 per hour.

Front Desk Supervisor

Xanterra

Williams, AZ • On-site

$20.25/hr

Other

Posted yesterday

New

Job description

Overview
Join our Lodging team at the Grand Canyon Railway & Hotel!
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel one of the finest hotels operating 298 standard and deluxe guest rooms. At the Grand Canyon Railway & Hotel, beyond the iconic train and beautiful western backdrop hotel, it is known as a place of remarkable beauty, peace, scenic grandeur and top notch hospitality. All aboard for a fun and exciting job!
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
Job Summary:
This is a full time year round position located in the beautiful city of williams Arizona! The Front Desk Supervisor is responsible for resolving guest issues to the best of their ability, calling on direct reports when necessary, assisting management in the training and supervision of all front desk staff, and is responsible for performing all functions and responsibilities of the Manager on Duty, Guest Service Agent, and Night Auditor when needed.
The Details:
Position Type: Full time
Pay: $20.25 per hour
Benefits and Perks:
  • Free gym and pool access.
  • Free train tickets.
  • Exclusive retail and dining discounts at GCR and other Xanterra properties.
  • The adventure of a lifetime.
Responsibilities
  • Fully understand and support Xanterra's Mission Statement and Core Values.
  • In the absence of the Front Desk Management, this position will serve as a principal manager on duty and will be asked to make decisions in all things concerning the welfare and safety of the hotel, its guests, and its employees. Calling on your direct reports when necessary.
  • Resolve guest problems to the best of your ability calling on direct reports when necessary. Never leave a guest unsatisfied.
  • Assist the Director of Lodging and/or Assistant Front Desk Manager in training all front desk staff. Using Guest Service Agent Training Manual.
  • Perform all functions and responsibilities of a Guest Service Agent and Night Audit when needed.
  • Under the direction of the Front, Desk Management assists in resolving conflicts & administering consistent disciplinary action when necessary.
  • Responsible for handling all group tours. Assist with the blocking, pre-registration, and registration of all tours, VIPs, and any other special attention guests; ensure that rooms are inspected before arrival for all VIPs.
  • Monitor the flow of information from shift to shift and day to day through the use of verbal and email communication Inform Front Desk Management of all situations using email, verbal, or phone communication.
  • Assist Front Desk Management in having schedules posted on time.
  • Assist Front Desk Management in managing labor according to schedule and business levels.
  • Enforce adherence to Xanterra Parks & Resorts Lodging standards of appearance and conduct.
  • Assist Front Desk Management in maintaining the supply of front desk office equipment and supplies including; registration cards, and room keys.
  • Responsible for the accurate & timely completion of all reports i.e. accidents, etc.
  • Respond to all audits and accounting requests in a timely fashion.
  • On occasion, individuals may be asked to perform functions of a higher or lower skill level positions including night audit.
  • Other duties as assigned.
Qualifications
Minimum Qualifications:
  • Supervisory experience in the lodging industry.
  • Previous guest service and cash handling work experience.
  • Experience with computers and Windows-type software.
  • Experience with Hotel Property Management Software is prefered.
  • Knowledge of Williams and the surrounding area is prefered.
Physical Requirements:
  • While performing the duties of this job, the employee is:
  • Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, and wrist motion.
  • Frequently walk and lift or carry up to 10 lbs.
  • Occasionally sit, handle, reach outward, reach above shoulder, squat or kneel, lift/carry and push or pull up to 100lbs.
  • Will be required to stand for long periods of time and to occasionally walk up flights of stairs.

Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."

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