... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Quick apply
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Product Support Engineer
Redmond, WA · On-site
Experience working with Microsoft products such as Windows, Office, Xbox, or Surface. * Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ticketing ...
Product Support Engineer
Redmond, WA · On-site
Experience working with Microsoft products such as Windows, Office, Xbox, or Surface. * Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ticketing ...
On-Site Customer Service Agent
Bluefield, WV · On-site
$17/hr
Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first ... Game room with Xbox, ping pong, and foosball * Monthly events calendar focused on employee ...
On-Site Customer Service Agent
Bluefield, WV · On-site
$17/hr
Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first ... Game room with Xbox, ping pong, and foosball * Monthly events calendar focused on employee ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Present total solution offerings and sales support based upon each customer's unique needs, both ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Present total solution offerings and sales support based upon each customer's unique needs, both ...
Have experience working with Agile and the tools that support it * Highly motivated, driven ... XBOX, etc) * Delivering software in an agile environment, continuously Benefits Note : If ...
Have experience working with Agile and the tools that support it * Highly motivated, driven ... XBOX, etc) * Delivering software in an agile environment, continuously Benefits Note : If ...
Have experience working with Agile and the tools that support it * Highly motivated, driven ... XBOX, etc) * Delivering software in an agile environment, continuously Benefits Note : If ...
Have experience working with Agile and the tools that support it * Highly motivated, driven ... XBOX, etc) * Delivering software in an agile environment, continuously Benefits Note : If ...
Critical Environment Support Assistant
Boydton, VA · On-site
$15.25 - $20.25/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
Critical Environment Support Assistant
Boydton, VA · On-site
$15.25 - $20.25/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
... customer support - to create better experiences for our players. RESPONSIBILITIES * Foster a ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
... customer support - to create better experiences for our players. RESPONSIBILITIES * Foster a ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Billing Support Specialist
Colorado Springs, CO · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Colorado Springs, CO · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
... customer support - to create better experiences for our players. RESPONSIBILITIES * Foster a ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
... customer support - to create better experiences for our players. RESPONSIBILITIES * Foster a ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Billing Support Specialist
Seattle, WA · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Seattle, WA · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Billing Support Specialist
Albuquerque, NM · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Albuquerque, NM · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Senior Account Manager
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Senior Account Manager
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Billing Support Specialist
Tacoma, WA · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Tacoma, WA · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Billing Support Specialist
Boise, ID · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Boise, ID · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Principal Sourcing Engineer - Strategic Sourcing Team
Redmond, WA · On-site
$188K - $304K/yr
... Xbox, Surface, Surface Hub, PC Hardware, Accessories and more ... Microsoft is looking for an experienced, innovative, and customer focused Principal Sourcing ...
Principal Sourcing Engineer - Strategic Sourcing Team
Redmond, WA · On-site
$188K - $304K/yr
... Xbox, Surface, Surface Hub, PC Hardware, Accessories and more ... Microsoft is looking for an experienced, innovative, and customer focused Principal Sourcing ...
Billing Support Specialist
Portland, OR · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Portland, OR · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Billing Support Specialist
Denver, CO · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
Quick apply
Billing Support Specialist
Denver, CO · On-site +1
$55K - $65K/yr
... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... Respond to customer inquiries through written and verbal communication * Work closely with internal ...
XBOX Customer Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do xbox customer support jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for xbox customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What is an Xbox Customer Support job?
An Xbox Customer Support job involves assisting customers with issues related to Xbox consoles, services, and accounts. Support representatives help troubleshoot technical problems, answer account and billing inquiries, and provide guidance on Xbox features. They may assist customers via phone, chat, email, or forums. Strong communication skills and knowledge of Xbox products are important for this role.
What are the key skills and qualifications needed to thrive in the Xbox Customer Support position, and why are they important?
To thrive as an Xbox Customer Support representative, you need strong troubleshooting abilities, knowledge of Xbox hardware and software, and prior experience in customer service roles. Familiarity with customer relationship management (CRM) systems, support ticket platforms, and remote diagnostic tools is often required. Excellent communication, patience, and problem-solving skills help you build rapport with customers and resolve issues efficiently. These abilities are critical to ensuring positive user experiences and maintaining the brand's reputation.
What are the typical challenges faced by Xbox Customer Support representatives?
Xbox Customer Support representatives often encounter a wide range of technical and account-related issues, from troubleshooting console connectivity to resolving billing or subscription problems. Navigating the variety of customer personalities and managing high inquiry volumes during new product launches or service outages can be demanding. However, team members receive extensive training and benefit from a supportive environment with access to knowledge bases and escalation paths for complex cases. The role offers a dynamic workday and opportunities to continually develop expertise in the latest gaming technologies.
More about XBOX Customer Support jobs
What cities are hiring for Xbox Customer Support jobs? Cities with the most Xbox Customer Support job openings:
What are the most commonly searched types of Xbox Customer Support jobs? The most popular types of Xbox Customer Support jobs are:
What states have the most Xbox Customer Support jobs? States with the most job openings for Xbox Customer Support jobs include:
What job categories do people searching Xbox Customer Support jobs look for? The top searched job categories for Xbox Customer Support jobs are:
Job description
Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability.
CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
Company Description
Connecting Companies with Good Employees, and Employees with Good Companies!!
About Diversified Sourcing Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Douglasville, GA, US
Year founded
1989